<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>Our recruiting firm is partnering with a <strong>well-established automotive client in Carlsbad</strong> who is seeking a professional and customer-focused <strong>Customer Service Representative</strong>. This role is central to delivering excellent service and ensuring customer satisfaction in a fast-paced industry environment.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Serve as the first point of contact for customers via phone, email, and in-person visits.</li><li>Assist customers with inquiries regarding services, parts, scheduling, and billing.</li><li>Process customer transactions, prepare service orders, and update account records.</li><li>Coordinate appointments and maintain service calendars for technicians and sales staff.</li><li>Manage and resolve customer complaints with professionalism and efficiency.</li><li>Provide accurate product and service information to customers.</li><li>Assist with maintaining customer databases and CRM systems.</li><li>Collaborate with internal teams to ensure timely resolution of customer requests.</li><li>Generate and distribute customer service reports as requested by management.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>Do you thrive on solving problems, staying organized, and helping people get what they need on time? Our client, a highly respected <strong>manufacturing company in Solana Beach</strong>, is searching for a <strong>Customer Service Representative</strong> to be the voice of their brand and the bridge between production and customers. This company produces high-quality products that make a real difference in people’s lives. Behind the scenes, their team works tirelessly to design, build, and ship with precision. But none of that would be possible without exceptional customer service — the department that keeps everything running smoothly and ensures clients feel heard, supported, and valued every step of the way. That’s where you come in.</p><p><br></p><p>As a <strong>Customer Service Representative</strong>, you’ll do far more than answer phones and emails. You’ll act as a project navigator, troubleshooting issues, ensuring timely deliveries, and collaborating across departments. This is a role for someone who enjoys the challenge of juggling multiple priorities while keeping a positive, professional attitude.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the primary contact for customers, providing updates on orders, shipments, and product details.</li><li>Accurately process and manage orders in the company’s ERP system.</li><li>Track shipments and coordinate with logistics/warehouse staff to ensure customers receive accurate timelines.</li><li>Respond to product inquiries, pricing requests, and stock availability questions with precision and professionalism.</li><li>Identify and escalate issues when needed, ensuring customers always receive timely solutions.</li><li>Build trust by nurturing long-term client relationships and providing exceptional service.</li></ul>
<p>Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving problems? Our client is seeking a Customer Service Representative to join their team. In this role, you will serve as the first point of contact for customers, providing support, solutions, and a positive experience. If you’re enthusiastic about building relationships and ensuring customer satisfaction, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming customer inquiries via phone, email, chat, or in-person with professionalism and enthusiasm.</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues or complaints, escalating complex cases to the appropriate department as needed.</li><li><strong>Product Knowledge:</strong> Stay informed about the company’s products and services to provide accurate information and recommendations to customers.</li><li><strong>Order Processing:</strong> Assist customers with order placement, tracking, returns, and refunds while maintaining detailed records of interactions.</li><li><strong>Documentation:</strong> Accurately document customer interactions and transactions in the CRM system.</li><li><strong>Customer Satisfaction:</strong> Proactively follow up with customers to ensure issues are resolved and their experience exceeds expectations.</li><li><strong>Team Collaboration:</strong> Collaborate with colleagues and departments to ensure seamless customer service delivery.</li><li><strong>Feedback:</strong> Gather and document feedback from customers to identify trends, improvements, and potential issues.</li></ul>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
<p>Our client is seeking a compassionate and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our donors, volunteers, and beneficiaries, ensuring their questions and concerns are addressed promptly and professionally. The ideal candidate is passionate about delivering exceptional service and supporting the mission-driven work of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary contact for incoming calls, emails, and inquiries from donors, volunteers, beneficiaries, and stakeholders </li><li>Resolve issues related to donations, program eligibility, volunteer opportunities, and general questions in a timely manner.</li><li>Provide detailed and accurate information about organizational services, programs, and initiatives.</li><li>Assist with data entry and recordkeeping to maintain accurate donor and beneficiary profiles.</li><li>Collaborate with internal teams to resolve escalations and improve customer experience processes.</li><li>Foster strong relationships with donors and volunteers to encourage continued engagement and support.</li><li>Support fundraising campaigns and outreach initiatives by responding to inquiries and providing resources to interested parties.</li><li>Identify and communicate service trends and client concerns to leadership for continuous improvement.</li></ul>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a <strong>Bilingual Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul>
<p>We are looking for a Bilingual Customer Service Representative for a non-profit call center. This role is responsible for providing exceptional service and support to individuals in need. They play a vital role in promoting the organization's mission by assisting callers, addressing inquiries, and resolving concerns efficiently and empathetically. Fluency in English and Spanish, both written and spoken, is essential to ensure clear communication with diverse populations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Inbound and Outbound Call Management:</strong></li></ol><ul><li>Respond to calls from individuals requesting information or assistance.</li><li>Make outbound calls to follow up on requests, share updates, or gather additional information.</li></ul><ol><li><strong>Customer Support and Problem Resolution:</strong></li></ol><ul><li>Provide compassionate and accurate assistance to callers seeking resources, support services, or program details.</li><li>Address and resolve any issues or concerns professionally and promptly.</li></ul><ol><li><strong>Documentation and Data Entry:</strong></li></ol><ul><li>Log call details and customer interactions into the organization's database accurately.</li><li>Maintain confidential and sensitive information in compliance with policies.</li></ul><ol><li><strong>Language Support:</strong></li></ol><ul><li>Communicate fluently and effectively in both languages (English and Spanish) to assist callers from diverse backgrounds.</li><li>Translate documents or information when needed to support the organization’s operations.</li></ul><ol><li><strong>Knowledge of Non-Profit Services:</strong></li></ol><ul><li>Stay informed on the non-profit’s programs, mission, and available resources to provide accurate information to callers.</li><li>Collaborate with team members to ensure callers are connected to the appropriate services or teams.</li></ul><ol><li><strong>Training and Team Coordination:</strong></li></ol><ul><li>Participate in training sessions to stay updated on new policies, procedures, or services offered.</li><li>Work collaboratively with fellow customer service representatives to share insights and ensure smooth operations.</li></ul><p><br></p>
We are looking for a dedicated and compassionate Bilingual Customer Experience Specialist to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a pivotal role in connecting individuals with essential services, resources, and support, while ensuring a positive and impactful customer experience. This opportunity is ideal for professionals who are passionate about making a difference and thrive in a mission-driven environment.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, providing accurate information, referrals, or assistance based on client needs.<br>• Record and manage detailed documentation of all customer interactions using web-based systems.<br>• Stay informed on current services, programs, and resources to ensure clients receive up-to-date and relevant support.<br>• Collaborate effectively with internal teams to address and resolve client concerns and requests.<br>• Deliver exceptional customer service by maintaining professionalism and empathy in all communications.<br>• Utilize bilingual Spanish/English skills to assist a diverse range of clients.<br>• Ensure compliance with organizational policies and procedures while addressing customer needs.<br>• Handle customer inquiries through multiple platforms, including phone, chat, and email.<br>• Support billing or benefit-related functions as needed, ensuring accuracy and timeliness.
We are looking for a compassionate and meticulous Bilingual Customer Experience Specialist to join our team in San Diego, California. This Contract to Permanent position offers the opportunity to support individuals in accessing vital services and resources while contributing to the meaningful mission of a non-profit organization. If you are bilingual in Spanish and English, have strong communication skills, and are passionate about helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and accurate responses to inbound inquiries, offering assistance, information, or referrals as needed.<br>• Record all client interactions comprehensively and accurately in web-based systems.<br>• Stay informed about available resources and services to ensure effective support.<br>• Collaborate with internal teams to address client needs and provide seamless service.<br>• Maintain a meticulous and empathetic approach in all customer communications.<br>• Utilize CRM systems and other software platforms to manage client data and interactions.<br>• Assist clients with benefit-related inquiries and billing functions as required.<br>• Translate and communicate effectively in both Spanish and English to support diverse clientele.<br>• Uphold organizational standards for quality and efficiency in customer service.<br>• Contribute to continuous improvement initiatives within the call center environment.
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
<p>Our client, a <strong>well-known pest control company in San Marcos</strong>, is looking for a <strong>Collections Specialist</strong> to join their dynamic team. This role is critical to ensuring the company maintains healthy cash flow while delivering exceptional service to their customer base. The Collections Specialist will manage overdue accounts, resolve billing issues, and work directly with customers to establish payment solutions. If you’re a professional who balances persistence with empathy, this is the ideal opportunity to put your communication skills and financial acumen to work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Contact customers with past-due balances by phone, email, and mail.</li><li>Negotiate payment arrangements and establish repayment plans when necessary.</li><li>Research and resolve billing discrepancies in collaboration with the accounting team.</li><li>Accurately document all collection activities in customer accounts.</li><li>Provide regular reporting on collection status and outstanding balances.</li><li>Recommend accounts for escalation to legal or third-party collection agencies when required.</li><li>Ensure compliance with all federal, state, and company debt collection policies.</li><li>Work cross-functionally with customer service to maintain positive customer relationships.</li></ul>
<p>Robert Half is a global leader in talent solutions, providing top-notch staffing for accounting, finance, and administrative roles. We are seeking an Account Specialist for a client in San Diego, CA who values exceptional organizational skills, strong attention to detail, and superb customer service capabilities. This position is ideal for a professional who thrives in financial operations and account management.</p><p><br></p><p>The Account Specialist is responsible for managing financial transactions, maintaining customer accounts, and providing support to ensure smooth administrative and accounting processes. This role includes handling billing, payments, account reconciliations, and customer issue resolution with accuracy and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts receivable and accounts payable transactions.</li><li>Generate and distribute invoices to customers and follow up on payments.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Review and update contracts, purchase orders, and accounts to ensure accuracy.</li><li>Assist in budget preparation and forecasting reports by managing relevant account data.</li><li>Communicate with clients to address questions regarding billing, payments, or account status.</li><li>Keep accurate records of transactions and account data in accounting or ERP software.</li><li>Support month-end and year-end financial processes and reporting.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Irvine, California. This Contract to permanent position involves providing administrative and operational assistance to senior sales leadership and the broader sales team, ensuring seamless coordination and support for various sales processes. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and multitasking abilities.<br><br>Responsibilities:<br>• Assist senior sales leadership with booking new projects, coordinating travel arrangements, and scheduling customer meetings and events.<br>• Organize and facilitate meetings, including preparing agendas and running sessions.<br>• Generate and maintain accurate sales reports and utilize tools to support sales operations.<br>• Collaborate with the sales and estimating teams to process requests, maintain calendars, and prepare proposals for delivery.<br>• Ensure estimating requests are received, processed, and tracked efficiently.<br>• Manage communication between sales representatives and estimating teams to streamline project workflows.<br>• Provide logistical support for executive staff on various projects.<br>• Maintain and update relevant systems and tools to ensure the accuracy of sales data.<br>• Support customer service efforts, addressing inquiries and providing timely responses.<br>• Uphold a high level of organization and thoroughness in all administrative tasks.
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>We are seeking a motivated <strong>IT Support Specialist</strong> to provide <strong>technical assistance</strong> and ensure smooth day-to-day IT operations. In this role, you will troubleshoot and resolve hardware, software, and network issues while maintaining system integrity and security. </p><p><br></p><p><strong>Typical Duties:</strong></p><ul><li>Provide <strong>technical support</strong> for end-users via phone, email, or in-person, including troubleshooting hardware, software, and network-related issues.</li><li>Assist with <strong>installation, configuration, and updates</strong> for operating systems, applications, and productivity tools.</li><li>Perform <strong>Active Directory</strong> tasks such as user account management, password resets, group memberships, and permissions.</li><li>Diagnose and resolve basic <strong>network connectivity issues</strong> for workstations, printers, and other peripherals.</li><li>Maintain incident records and resolutions in a <strong>ticketing system</strong> to ensure accurate documentation.</li><li>Implement regular <strong>system checks</strong> and updates to ensure compliance and security.</li><li>Collaborate with IT staff to support broader infrastructure initiatives and resolve escalated issues.</li><li>Provide on-site or remote support for hardware setup, device replacements, or troubleshooting.</li><li>Educate users on IT best practices, including safe browsing, email security, and general system use.</li></ul>
<p>We are seeking a motivated <strong>IT Support Specialist</strong> to provide technical assistance and ensure smooth day-to-day IT operations. In this role, you will troubleshoot and resolve hardware, software, and network issues while maintaining system integrity and security.</p><p><br></p><p><strong>Typical Duties:</strong></p><ul><li>Provide <strong>technical support</strong> for end-users via phone, email, or in-person, including troubleshooting hardware, software, and network-related issues.</li><li>Assist with <strong>installation, configuration, and updates</strong> for operating systems, applications, and productivity tools.</li><li>Perform <strong>Active Directory</strong> tasks such as user account management, password resets, group memberships, and permissions.</li><li>Diagnose and resolve basic <strong>network connectivity issues</strong> for workstations, printers, and other peripherals.</li><li>Maintain incident records and resolutions in a <strong>ticketing system</strong> to ensure accurate documentation.</li><li>Implement regular <strong>system checks</strong> and updates to ensure compliance and security.</li><li>Collaborate with IT staff to support broader infrastructure initiatives and resolve escalated issues.</li><li>Provide on-site or remote support for hardware setup, device replacements, or troubleshooting.</li><li>Educate users on IT best practices, including safe browsing, email security, and general system use.</li></ul><p><br></p>
<p>Our recruiting firm is proud to represent a leading <strong>medical services client in North San Diego County</strong> who is seeking a detail-oriented and professional <strong>Collections Specialist</strong>. This role offers an exciting opportunity to contribute to the financial health of an organization that directly impacts patient care and community well-being.</p><p><br></p><p><strong><u>Role Overview</u></strong></p><p>The Collections Specialist will be responsible for managing the collections process for outstanding medical accounts, maintaining accurate records, and providing respectful, empathetic communication with patients and insurance providers. This is a <strong>temp-to-hire</strong> role with a client that values both professionalism and compassion in financial operations.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Contact patients and insurance companies regarding outstanding balances.</li><li>Negotiate payment arrangements while adhering to company policies and healthcare compliance standards.</li><li>Research and resolve billing discrepancies or insurance denials.</li><li>Maintain accurate documentation of all communications and payment activity.</li><li>Collaborate with the billing department and revenue cycle team to ensure timely collections.</li><li>Provide professional and empathetic customer service to patients.</li></ul>
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>Robert Half is working with a leading organization in the education industry for a detail-oriented Payroll Specialist in the San Diego area. This contract-to-permanent role is an excellent opportunity for someone with payroll experience who is looking to contribute their skills to support an organization focused on empowering students and educators. If you excel at ensuring payroll accuracy, managing compliance requirements, and working collaboratively, this position may be right for you!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Process and maintain accurate payroll records for biweekly or monthly payroll runs, covering salaried and hourly staff</li><li>Ensure compliance with federal, state, and local wage and hour laws, including education-specific payroll regulations</li><li>Manage payroll adjustments relating to benefits deductions, retirement contributions, garnishments, and other employee changes</li><li>Collaborate with HR to confirm payroll inputs such as new employees, terminations, and position changes are processed timely and accurately</li><li>Reconcile payroll accounts and prepare reports, including detailed payroll summaries, for the education institution’s leadership team</li><li>Respond to employee inquiries regarding pay, taxes, deductions, or time reporting, ensuring professional and timely communication</li><li>Support internal and external audits by providing payroll-related data and documentation</li></ul><p>Implement opportunities for process improvements and streamline payroll workflows specific to the education industry’s needs</p>
<p>Picture this: you’re in <strong>beautiful Palomar Mountain</strong>, working with a medical company whose mission is to improve lives every day. They’re not just about products or services — they’re about creating <strong>lasting relationships with patients, providers, and partners</strong>. We’re recruiting for a <strong>Customer Success Specialist</strong> who can bring a mix of empathy, problem-solving, and people skills to the table.</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Serve as the main point of contact for customers, ensuring their questions and concerns are resolved with care.</li><li>Build strong relationships with clients by listening, following up, and going the extra mile.</li><li>Troubleshoot issues and partner with internal teams to ensure seamless service delivery.</li><li>Track client interactions, feedback, and success stories in the CRM system.</li><li>Identify opportunities to improve customer satisfaction and retention.</li></ul><p><strong><u>Why This Role Rocks</u></strong></p><p>This isn’t a call-center gig — it’s about <strong>being a trusted guide</strong> for customers navigating medical products and services. If you like the idea of blending <strong>healthcare impact with customer happiness</strong>, this role is for you.</p>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>Are you passionate about providing exceptional service and resolving customer inquiries? As a <strong>Call Center Agent</strong>, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and/or outbound calls in a professional, courteous, and timely manner.</li><li>Address customer inquiries, provide solutions, and resolve issues efficiently.</li><li>Document and update customer information in the database following each interaction.</li><li>Follow company guidelines to achieve quality standards and meet performance metrics.</li><li>Collaborate with team members to resolve complex inquiries and escalate issues as necessary.</li><li>Educate customers on products, services, and company policies while promoting a positive image of the business.</li></ul>
<p>Robert Half is partnering with a well-respected nonprofit organization in the San Diego area to recruit an experienced Accounts Receivable Specialist. This contract-to-permanent role is perfect for someone passionate about contributing their accounting expertise to support a mission-oriented organization. If you have a strong background in accounts receivable and an interest in making a meaningful impact in the community, this opportunity is for you!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Full-cycle accounts receivable management, including invoice generation, payment posting, and collections</li><li>Partner with program managers to resolve discrepancies in accounts related to grants, donations, and service fees</li><li>Reconcile customer accounts and ensure accurate recordkeeping and compliance with applicable nonprofit regulations</li><li>Prepare aging reports and contribute insights to support the organization's financial planning and forecasting</li><li>Support grant payment tracking, ensuring proper receivable allocation and compliance with grant agreements</li><li>Maintain the accuracy and integrity of the accounts receivable database and ensure audit readiness</li><li>Respond to donor inquiries and collaborate cross-functionally to ensure smooth interaction with internal and external stakeholders</li></ul>
