We are looking for a dedicated Patient Care Coordinator to join our healthcare team in Santa Maria, California. In this role, you will serve as the first point of contact for patients, ensuring a seamless and detail-oriented experience. This is a long-term contract position that offers an excellent opportunity to contribute to patient care and administrative efficiency within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Greet and assist patients in a detail-oriented and courteous manner, addressing their inquiries and guiding them through the registration process.<br>• Manage appointment scheduling to ensure optimal efficiency and minimize patient wait times.<br>• Coordinate with insurance providers, including TRICARE and HealthCare.gov, to verify patient coverage and resolve any issues.<br>• Oversee hiring processes for front desk and administrative support roles to maintain a high-performing team.<br>• Utilize video conferencing tools to facilitate remote patient communication and team meetings.<br>• Collaborate with offshore teams to streamline administrative tasks and enhance workflow processes.<br>• Maintain accurate patient records, ensuring compliance with healthcare regulations and privacy standards.<br>• Provide support in analyzing healthcare data using tools like R Code to improve operational decision-making.<br>• Stay up-to-date with industry best practices and contribute to process improvement initiatives.