<p>Are you looking to start your healthcare career in a supportive, entry-level environment? This <strong>Patient Access Representative</strong> role offers the perfect opportunity. As a <strong>Patient Access Representative</strong>, you will play a crucial role in managing admissions, verifying insurance, and delivering excellent service. This position is ideal for recent graduates of trade schools or individuals with customer service experience looking to transition into healthcare. With a focus on patient registration and administrative support, the <strong>Patient Access Representative</strong> ensures a positive experience for patients from the moment they walk in.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and initiate the registration process in a professional and friendly manner.</li><li>Collect and accurately record payments at the point of service.</li><li>Verify insurance coverage and identify financial resources for patients.</li><li>Obtain and process necessary documentation for billing and compliance.</li><li>Handle routine patient concerns and service recovery, escalating complex issues appropriately.</li><li>Maintain communication with staff, physicians, patients, and guests via phone, email, or in person.</li><li>Meet individual productivity goals and performance metrics as assigned by department leadership.</li><li>Support all operational areas within Patient Access Services.</li></ul>
<p>We are seeking a dedicated <strong>Patient Access Coordinator</strong> to join our team for a 3–6 month hybrid contract role with the possibility of extension. The <strong>Patient Access Coordinator</strong> will play a vital role in ensuring timely and accurate coordination of patient care services, acting as a liaison between patients, providers, and outside facilities. The <strong>Patient Access Coordinator</strong> will support clinical teams and streamline care workflows by scheduling appointments, managing patient information, and providing high-level customer service in a non-clinical but critical support role.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule, edit, and maintain new and returning patient-physician appointments using internal scheduling systems</li><li>Coordinate care by obtaining diagnostic imaging, pathology reports, and other critical information from patients and outside facilities</li><li>Collaborate with care teams and patients to ensure all necessary pre-simulation documentation is collected</li><li>Respond promptly to patient concerns and accurately refer information to licensed clinical personnel</li><li>Serve as a non-clinical liaison, concierge, and patient advocate to support referred patients before simulation and CyberKnife treatment</li><li>Provide timely and accurate responses to patient and provider inquiries regarding services</li><li>Support discharge coordination by scheduling follow-up appointments and coordinating with case managers and other staff</li><li>Verify patient insurance authorizations and ensure medical records are prepared for upcoming clinic visits</li><li>Support STAT requests and communicate with providers when immediate action is needed</li><li>Assist clinical teams with Help Desk/IT ticket resolution as needed</li></ul>
<p>Are you a detail-oriented professional with excellent communication and multitasking skills? We are seeking a <strong>Patient Administrative Specialist</strong> to join a dynamic outpatient clinical setting. As a <strong>Patient Administrative Specialist</strong>, you will be at the forefront of patient interaction, ensuring a smooth and professional experience. The <strong>Patient Administrative Specialist</strong> plays a vital role in the daily administrative operations of the clinic, handling patient coordination, front desk responsibilities, and surgery scheduling.</p><p>Schedule: Monday–Friday, 8:30 AM – 5:00 PM | 6-Month Onsite Contract</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform front desk check-in and check-out functions for patients.</li><li>Greet and welcome patients while addressing initial inquiries regarding appointments, payments, and schedules.</li><li>Answer and route calls on a multi-line phone system; take messages for clinic staff and physicians.</li><li>Ensure all insurance verifications and authorizations are completed prior to appointments.</li><li>Coordinate with providers regarding schedule preferences and urgent patient needs.</li><li>Support physician-patient communications using internal documents and tools.</li><li>Maintain databases, process internal forms, and handle various clerical tasks.</li><li>Use electronic medical record systems and phone systems to perform job duties efficiently.</li><li>Deliver excellent service that meets or exceeds organizational standards.</li><li>Manage non-clinical customer relationship messages (CRMs) and escalate as needed.</li><li>Handle incoming/outgoing faxes, clinic mail, and organize clinic-specific documents.</li></ul>
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will oversee vital front office functions, including patient registration, surgery scheduling, and administrative coordination within an outpatient clinical environment. This is a Contract position requiring strong organizational and communication skills to ensure smooth clinic operations and exceptional patient care.<br><br>Responsibilities:<br>• Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules.<br>• Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs.<br>• Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns.<br>• Maintain clinic databases and directories, ensuring accurate and organized information management.<br>• Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail.<br>• Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary.<br>• Ensure compliance with organizational service standards and contribute to a positive clinic environment.<br>• Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly.<br>• Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience.<br>• Collaborate with team members to manage multiple priorities and maintain clinic workflow.
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. This is a contract position focused on supporting front office functions, patient coordination, and surgery scheduling within an outpatient clinical environment. The ideal candidate will play a vital role in ensuring smooth administrative operations and providing an exceptional patient experience.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with initial inquiries, and manage check-in and check-out processes at the front desk.<br>• Coordinate surgery scheduling and communicate with providers to address urgent patient needs.<br>• Offer administrative support to doctors and patients using reference materials and tools.<br>• Maintain and update information databases, directories, and internal forms.<br>• Handle patient messages and inquiries, escalating non-clinical concerns as needed.<br>• Process and distribute faxes, mail, and clinic-specific documentation efficiently.<br>• Ensure compliance with organizational and departmental service standards.<br>• Support appointment scheduling and payment processing in alignment with clinic protocols.<br>• Utilize electronic medical records (EMR) systems to manage patient information securely and accurately.<br>• Collaborate with team members to ensure seamless daily operations within the clinic.
<p>Reputable personal injury firm is seeking an experienced and compassionate Case Manager to join their team. This position is ideal for someone with a strong background in personal injury law who thrives in a fast-paced environment and is committed to delivering exceptional client service. As a key member of our legal team, you will play a vital role in managing cases, communicating with clients, and supporting attorneys to ensure successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial interviews with prospective clients to gather relevant case information.</p><p>• Request, review, and organize medical records related to client cases.</p><p>• Maintain consistent communication with insurance companies, medical providers, and clients to provide updates and address inquiries.</p><p>• Draft and send correspondence letters to clients, insurance companies, and healthcare providers.</p><p>• Collaborate closely with attorneys to review case status and develop strategies.</p><p>• Perform investigative tasks related to claims and pre-litigation case work.</p><p>• Manage administrative duties such as faxing, filing, and copying to support case management.</p><p>• Oversee and prioritize a substantial caseload while ensuring accuracy and timeliness.</p><p>• Assist staff and team members with various tasks, ensuring seamless workflow and collaboration.</p><p>• Utilize software tools, including Microsoft Word and Excel, to maintain organized records and documentation.</p>
