<p>We are looking for a highly experienced interim Chief Information Officer (CIO) to lead a critical evaluation of IT systems and operations within a higher education environment. This contract position requires a strategic leader who can identify inefficiencies, recommend cost-effective solutions, and oversee the implementation of optimized IT systems. This is a remote position and offers a unique opportunity to collaborate with both internal teams and external vendors to drive transformative improvements in technology and operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct a comprehensive assessment of IT systems, including payroll, enterprise software, and technology infrastructure, within a higher education organization.</p><p>• Identify redundancies and inefficiencies in the current technology stack and propose cost-saving measures.</p><p>• Provide detailed recommendations for modernizing and streamlining IT operations to enhance functionality and reduce costs.</p><p>• Perform cost evaluations and analyses of existing systems, focusing on overlap and operational redundancies.</p><p>• Collaborate with internal IT teams and external vendors to implement recommended changes effectively.</p><p>• Manage the evaluation project within tight deadlines, ensuring decisions are delivered by the set timeline.</p><p>• Work closely with stakeholders to optimize and streamline systems such as Moodle, Microsoft 365, Windows, Ellucian Colleague, and Oracle.</p><p>• Oversee the implementation and optimization of recommended IT solutions over several months.</p><p>• Ensure seamless communication and collaboration across cross-functional teams during the project.</p><p>• Provide strategic leadership to ensure IT systems align with organizational goals and long-term sustainability.</p>
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p>We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Lathrop, California. In this role, you will provide technical support and ensure the smooth operation of computer systems, software, and peripherals. This position is ideal for someone with a strong background in troubleshooting, hardware installation, and user training.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and effective support by diagnosing and resolving issues with computer hardware, software, and peripherals.</p><p>• Install and configure hardware components, including servers, personal computers, modems, and other devices.</p><p>• Monitor system performance, identify and address operational issues, and conduct regular preventive maintenance such as backups and equipment cleaning.</p><p>• Train users on the proper use of computer systems, software applications, and web-based technologies.</p><p>• Maintain accurate inventory records of all computer hardware, software, and telecommunications equipment.</p><p>• Cisco Switch configuration (Must have) </p><p>• Analyze and address spyware logs to ensure a secure and efficient computing environment.</p><p>• Research and evaluate emerging technologies, including advancements in hardware, software, and help desk systems, to meet organizational needs.</p><p>• Collaborate with relevant groups and attend meetings to stay informed about industry trends.</p><p>• Provide administrative support for computing systems as needed.</p><p>• Perform additional technical tasks and responsibilities as required.</p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
<p>Our ocean conservation nonprofit client is seeking a collaborative, communicative <strong>Salesforce Systems Administrator</strong> to join their team in a hybrid capacity. The ideal candidate will be onsite in Monterey at least on Tuesdays and Thursdays, as well as for key meetings, strategy sessions, and collaborative whiteboarding.</p><p><br></p><p>They are passionate about creating an inclusive workplace that values diversity. They firmly believe that having a team of diverse backgrounds and voices working together increases their capacity to serve visitors and fulfill their mission. The org welcomes people from all backgrounds into their team and strongly encourages people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply.</p><p><br></p><p><strong>This Salesforce Systems Administrator will be:</strong></p><p>– Overseeing Salesforce architecture, administration, and performance across Nonprofit Cloud, Marketing Cloud, and Data Cloud, ensuring data governance, security, and scalability</p><p>– Designing custom objects, fields, and data flows aligned with IT policies and needs</p><p>– Supporting Salesforce implementation, configuration, and integrations with tools like Marketing Cloud, Tableau, DocuSign, Stripe, Intacct, and custom APIs etc</p><p>– Building and maintaining Lightning Web Components (LWC) and backend APIs for workflows associated with ticketing, donations, event sign-ups, membership, and more</p><p>– Managing entity relationship diagrams, archival processes, and historical data migration, including legacy membership data</p><p>– Automating workflows and backend processes to improve efficiency</p><p>– Monitoring Salesforce performance, logs, scheduled jobs, and integrations, proactively resolving issues</p><p>– Conducting security audits, permission reviews, and compliance checks for backup and archival systems</p><p>– Leading deployments and updates using DevOps tools, change sets, and GitHub</p><p>– Staying current with Salesforce releases to ensure compatibility and smooth upgrades</p><p>– Partnering with the System Integrator vendor for transition to internal ownership and stability</p><p>– Collaborating with teams across Guest Experience, Marketing, Membership & Development, Education, Finance, and Technology & Innovation to deliver integrated solutions</p><p>– Implementing and maintaining backup, restore, and disaster recovery processes</p><p>– Serving as a technical governance and systems optimization resource with potential growth into architecture or leadership roles</p>
