<p>We are looking for a Business Systems Administrator to support and enhance the technology platforms that power a growing investment advisory firm in the East Bay. This role centers on administering Salesforce and a portfolio of business applications while partnering with teams across the organization to improve workflows, strengthen system controls, and resolve day-to-day technology issues. The ideal candidate brings hands-on experience managing SaaS platforms, a practical approach to automation, and the ability to turn business needs into reliable, user-friendly solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration of Salesforce, including configuration of objects, fields, user roles, permissions, reports, dashboards, and workflow automation.</p><p>• Provide timely troubleshooting and user support for Salesforce and other firm applications, ensuring employees can work efficiently across departments.</p><p>• Maintain and support key business platforms such as Orion, DocuSign, Box, Jump AI, Schwab Advisor Center, Fidelity Wealthscape, Calendly, and related tools.</p><p>• Manage user provisioning, security settings, application access, and routine system upkeep to maintain stable and compliant operations.</p><p>• Partner with software vendors and external IT resources to investigate issues, coordinate resolutions, and improve platform performance.</p><p>• Analyze current business processes, identify inefficiencies, and implement technology-driven improvements that reduce manual effort.</p><p>• Build, test, and maintain Salesforce Flows and other automations to streamline operations and support scalable business processes.</p><p>• Assist with system integrations, data transfers, upgrades, testing efforts, and broader technology initiatives across the firm.</p><p>• Create and maintain clear documentation for systems, procedures, integrations, and recurring administrative tasks while supporting onboarding, offboarding, access reviews, and security-related activities.</p>
<p>We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
<p>The FP&A Analyst is responsible for supporting financial planning, budgeting, forecasting, and analytical initiatives across the organization. This role partners with business leaders to evaluate financial performance, develop forecasts, analyze variances, and provide insights that support strategic decision-making. The ideal candidate is highly analytical, detail-oriented, and comfortable working with large datasets to identify trends and drive business performance.</p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>An established Registered Investment Advisory (RIA) firm in San Ramon is seeking a detail-oriented <strong>Reporting & Billing Specialist</strong> to join its growing operations team.</p><p> </p><p>This is an internal-facing role that works closely with financial advisors and the firm's internal team to support portfolio reporting, quarterly billing, account administration, and operational workflows. The primary focus will be managing quarterly billing across client accounts, maintaining accurate account data, and overseeing reporting and financial systems, including Envestnet Tamarac.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Quarterly Billing:</strong> Manage the end-to-end quarterly billing process across client accounts, ensuring calculations are accurate and completed on schedule.</li><li><strong>Billing & Fee Administration:</strong> Review fee schedules, account information, and billing calculations; identify discrepancies and communicate anticipated billing amounts to advisors and internal teams.</li><li><strong>Portfolio Reporting:</strong> Manage Envestnet Tamarac, including portfolio accounting, reporting functionality, and ongoing system maintenance.</li><li><strong>Account Administration:</strong> Set up new accounts, establish client portals, process account updates, and maintain accurate information across internal systems.</li><li><strong>CRM Management:</strong> Oversee CRM data and maintain accurate account, household, and relationship records.</li><li><strong>Daily Operations:</strong> Handle system updates, reporting needs, account maintenance, and other operational tasks that keep the firm running smoothly.</li><li><strong>Internal Collaboration:</strong> Partner with advisors and internal team members to coordinate billing cycles, resolve operational issues, and support ongoing reporting needs.</li></ul><p><br></p>