We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
<p>We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in San Francisco, California. This contract position focuses on resolving desktop and operating system issues, supporting Windows-based environments, and delivering timely assistance through a structured service desk process. The ideal candidate is comfortable handling troubleshooting requests, maintaining user access, and ensuring a dependable support experience across the organization.</p><p><br></p><p>This is an on-site, contract opportunity located in San Francisco. </p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.</p><p>• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems, to restore productivity quickly.</p><p>• Manage and complete service desk tickets by documenting issues, tracking progress, and communicating updates to users.</p><p>• Support account access needs through Active Directory, including routine user administration and permission-related requests.</p><p>• Investigate recurring technical concerns, apply practical troubleshooting steps, and escalate complex matters when needed.</p><p>• Install, configure, and maintain desktop systems and standard workplace applications to support daily operations.</p><p>• Deliver clear guidance to employees on technical issues and recommended solutions in a thorough and attentive manner.</p>
<p>We are seeking a detail-oriented <strong>Clinical Support Specialist</strong> to support daily clinical operations in a fast-paced healthcare environment. The <strong>Clinical Support Specialist </strong>opening ideal for someone with strong organizational skills, excellent communication abilities, and a commitment to maintaining accuracy and confidentiality when handling sensitive patient information. Please note that the <strong>Clinical Support Specialist </strong>is an onsite role in Palo Alto, CA with one of our prestigious healthcare clients. The ideal candidate is highly organized, adaptable, and able to work independently while collaborating effectively with clinical and administrative teams. Success in this role will come from strong communication, exceptional attention to detail, and a commitment to supporting operational excellence.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Log and track incoming samples with a high degree of accuracy.</li><li>Enter and manage test orders according to established procedures.</li><li>Troubleshoot and resolve questions or issues with physicians and clinical stakeholders.</li><li>Compile meeting agendas and support administrative coordination efforts.</li><li>Maintain and organize paper-based files and documentation.</li><li>Ensure accuracy and compliance when handling confidential information, including PHI/PII.</li><li>Support operational processes and assist with additional administrative duties as needed.</li></ul><p><br></p>
We are looking for a PC Technician to support day-to-day hardware needs for a Contract position based in Campbell, California. This role focuses on preparing, installing, troubleshooting, and maintaining computer equipment and peripheral devices in a hands-on environment. The ideal candidate is comfortable working with both Dell Technologies and Apple devices while ensuring reliable workstation setup and connectivity for end users.<br><br>Responsibilities:<br>• Install, configure, and deploy desktop and laptop hardware for users across the site.<br>• Diagnose and resolve issues involving computers, peripherals, and other associated hardware components.<br>• Set up and organize cabling for workstations, devices, and related equipment to maintain safe and reliable connectivity.<br>• Perform hardware replacements, upgrades, and basic repair tasks on supported systems and accessories.<br>• Provide technical support for Dell Technologies and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test equipment after installation or repair to confirm proper performance and user readiness.<br>• Track completed work, device status, and hardware inventory to support efficient operations.
<p>We are looking for a detail-oriented IT Support specialist to provide hands-on desktop and end-user support for a Financial Services environment in San Francisco, California. This contract position is ideal for someone with experience with Intune, Okta and Microsoft 365 administration who can independently manage device rollouts, user support, and core endpoint services. The role supports approximately 300 end users and requires on-site in office support. </p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Intune and Jamf to support endpoint configuration, policy management, and device lifecycle activities.</p><p>• Lead workstation and mobile device deployments, including large-scale rollouts and ongoing provisioning efforts.</p><p>• Manage Microsoft 365 and Okta administration tasks across services such as Office 365, Azure-based tools, and AD and Mac environments.</p><p>• Deliver desktop support for end users by resolving hardware, software, access, and configuration issues in a timely manner.</p><p>• Maintain secure and reliable Windows-based and Mac user environments, including updates, troubleshooting, and performance support.</p><p>• Provide technical assistance in a primarily remote support model while participating in onsite coverage one day each week.</p><p>• Support an employee base of roughly 300 users with responsive service and clear communication.</p><p>• Contribute to general connectivity and infrastructure troubleshooting when networking issues impact end-user productivity.</p>