<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
<p>We are looking for an experienced Systems Administrator to join our team in San Jose, California. This Contract-to-Permanent position offers an exciting opportunity to support clients by ensuring secure and efficient IT operations. The role requires a strong background in systems administration and expertise in both on-premises and cloud environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to ensure seamless IT operations for SMBs clients.</p><p>• Configure and manage Active Directory, including both on-premises and Azure AD environments.</p><p>• Troubleshoot and resolve network connectivity and system issues efficiently.</p><p>• Utilize Hyper-V to manage virtualization and optimize resource allocation.</p><p>• Administer Windows Server environments with a focus on hybrid cloud solutions.</p><p>• Support and maintain cloud-based applications to enhance system performance.</p><p>• Collaborate with team members to implement security protocols and best practices.</p><p>• Conduct regular system evaluations to identify and address potential vulnerabilities.</p><p>• Document and update IT procedures to maintain compliance and streamline processes.</p>
<p>We’re seeking a highly skilled Systems Administrator to join our client's IT team. This is a hands-on role supporting a Windows-based enterprise environment with a strong focus on Microsoft Office 365, Azure, and Okta Identity Management. You’ll play a key role in managing infrastructure across multiple remote offices, supporting endpoint management, and contributing to cloud automation and architecture initiatives. This is a contract-to-hire role, and is onsite 5 days a week.</p><p><br></p><p>Key Responsibilities</p><p>-Administer and support Microsoft Office 365 and Azure cloud tenant</p><p>-Lead and support the rollout and integration of Okta Identity Management</p><p>-Configure and maintain SonicWall firewalls across 11 remote offices</p><p>-Manage VPN connections, Cisco switches, and wireless access points (Meraki, Unifi, Ubiquiti)</p><p>-Provide endpoint support using Windows 11 PCs, Malwarebytes, ManageEngine Endpoint Central, and TeamViewer</p><p>-Monitor infrastructure using Site24x7 and manage email filtering via Proofpoint</p><p>-Support collaboration and communication tools including Zoom, Freshdesk, and Confluence</p><p>-Collaborate with IT leadership on infrastructure architecture and strategic initiatives</p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
