<p>We're looking for a Systems Engineer who will be responsible for virtualization, enterprise networking, and Veeam backup systems. This role requires at least three years of direct experience with Microsoft Intune, Entra, Active Directory, as well as expertise in enterprise storage solutions and data protection. Responsibilities include maintaining secure and efficient network operations, coordinating with third-party vendors, and driving continual improvement in data backup and virtualization processes. This is a contract to hire position.</p><p><br></p><ul><li>Oversee and manage managed service providers (MSPs) or consultants supporting virtualization platforms, enterprise networking, Veeam backup and recovery systems</li><li>Act as the internal technical owner for Windows infrastructure, Microsoft 365, and Azure AD (Entra ID)</li><li>Maintain and improve identity, device, and access management using Microsoft Intune, Entra ID / Azure AD and on-prem Active Directory</li><li>Ensure secure, stable, and efficient network and system operations</li><li>Coordinate with third party vendors to troubleshoot issues, manage changes, and deliver projects</li><li>Drive continuous improvement in backup and disaster recovery processes including Virtualization and storage performance, security posture and operational efficiency</li><li>Participate in system planning, documentation, and operational best practices</li></ul><p><br></p>
<p>Our client is seeking an experienced IT Support Engineer (Level 3) on a contract basis to support day-to-day IT operations and serve as a senior escalation point for complex technical issues. This role is well-suited for a hands-on engineer who can quickly step in, support a distributed workforce, and help stabilize and improve IT support processes.</p><p><br></p><p>Responsibilities</p><ul><li>Act as a Level 3 escalation resource for advanced end-user support issues across macOS, Windows, and SaaS platforms</li><li>Provide guidance and knowledge sharing to IT support staff to ensure timely and effective issue resolution</li><li>Manage endpoint provisioning, configuration, patching, and compliance using MDM tools such as Intune, Kandji, and Automox</li><li>Administer and support core SaaS applications including Microsoft 365, Okta, Slack, Atlassian, and Zoom</li><li>Support and maintain foundational IT services such as DNS, DHCP, VoIP systems, and conference room A/V technology</li><li>Partner with internal teams to support ongoing initiatives, system changes, and user needs</li><li>Create and maintain technical documentation and end-user guides</li><li>Identify opportunities to streamline processes and reduce manual effort through automation where appropriate</li></ul><p><br></p><p><br></p><p><br></p>