We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Long-term Contract position is ideal for someone who enjoys helping patients, managing administrative details accurately, and providing dependable service in a healthcare setting. The role focuses on intake coordination, payment collection, insurance-related support, and documentation handling while maintaining a detail-focused and patient-centered experience.<br><br>Responsibilities:<br>• Manage patient intake and registration activities by entering accurate demographic, insurance, and account information for admissions and scheduled services.<br>• Collect point-of-service payments securely, record transactions correctly, and maintain proper cash-handling standards for all financial interactions.<br>• Assist patients with basic questions about coverage, financial resources, and registration steps while delivering courteous customer service.<br>• Prepare, review, and gather required forms and supporting documents needed for billing, regulatory compliance, and complete account setup.<br>• Address straightforward service concerns and routine escalations with care, and involve senior team members when issues require advanced support.<br>• Develop working knowledge of common insurance programs and payer processes to help ensure accurate registration and benefit-related documentation.<br>• Meet established productivity goals, quality expectations, and departmental performance measures during daily operations.<br>• Support a range of Patient Access functions as assigned, adapting to rotating priorities and operational needs across the department.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in Palo Alto, California. This Long-term Contract position focuses on delivering a smooth patient experience through registration, appointment coordination, surgery scheduling support, and responsive administrative service. The ideal candidate is organized, calm under pressure, and able to manage patient inquiries, documentation, and communication with providers while maintaining a high standard of service.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage check-in and check-out activities, and provide clear guidance on appointments, schedules, and payment-related questions.<br>• Coordinate new patient intake and assist with surgery scheduling by aligning provider availability, clinic priorities, and urgent patient needs.<br>• Respond to non-clinical patient messages and CRM inquiries, resolving routine matters directly and escalating more complex issues when needed.<br>• Support providers and patients by using approved reference materials and internal tools to facilitate accurate administrative follow-through.<br>• Maintain clinic records and office systems by updating databases, directories, and required internal forms in a timely manner.<br>• Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documents, while ensuring proper distribution and filing.<br>• Monitor daily front-office workflows to help the clinic meet service expectations and maintain efficient operations.<br>• Communicate professionally with patients, providers, and staff to ensure scheduling requests and operational updates are handled accurately.
We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support.<br><br>Responsibilities:<br>• Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution.<br>• Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections.<br>• Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling.<br>• Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner.<br>• Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data.<br>• Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations.<br>• Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling.<br>• Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels.<br>• Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
<p>We are seeking a detail-oriented and dependable <strong>Accounts Payable Specialist</strong> to support a client in <strong>Berkeley, CA</strong>. This is an <strong>onsite role</strong>, ideally <strong>5 days per week</strong>, supporting a busy AP function with <strong>high invoice volume</strong> and an ongoing <strong>system implementation</strong>. The ideal candidate will bring hands-on <strong>accounts payable experience</strong>, exposure to <strong>high-volume invoice processing</strong>, and strong working knowledge of <strong>Microsoft Business Central</strong>, which is the top priority for this role.</p><p>This opportunity will begin as a <strong>contract assignment for 2–3 weeks</strong>, with the potential to extend or convert to <strong>contract-to-hire</strong> based on skills and team fit. The team is looking for someone who can start quickly and step in to provide immediate support due to a retirement, a leave of absence, and increased operational demands.</p><p>Key Responsibilities:</p><ul><li>Process a high volume of AP invoices accurately and efficiently in <strong>Microsoft Business Central</strong>. NAV or Great Plains is accepted too.</li><li>Review, verify, and enter vendor invoices in accordance with company policies and approval workflows.</li><li>Support the AP team with approximately <strong>7,000 invoices per month</strong> and help maintain timely processing.</li><li>Match invoices to purchase orders, receipts, and supporting documentation as needed.</li><li>Research and resolve invoice discrepancies, pricing issues, and vendor inquiries.</li><li>Communicate with vendors and internal stakeholders regarding payment status and invoice issues.</li><li>Assist with backlog management and provide support during system implementation activities.</li><li>Maintain accurate records and ensure completeness of AP documentation.</li><li>Help identify process improvements to increase efficiency and accuracy within the AP function.</li></ul><p><br></p>
<p>We are looking for an AP/AR Specialist to support day-to-day accounting operations for a fully remote contract opportunity. This role is ideal for someone who thrives in a fast-paced, high-volume environment, enjoys working independently, and has strong experience managing both accounts payable and accounts receivable processes. The position offers the opportunity to contribute to a collaborative team while ensuring accurate transaction processing, vendor management, customer billing, and financial record maintenance. This is a contract position that is 100% remote and will be 25-35 hours per week.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process high-volume accounts payable and accounts receivable transactions, managing 200+ invoices monthly with a high degree of accuracy and timeliness.</p><p>• Perform full-cycle AP/AR responsibilities including vendor invoice processing, 3-way matching, payment runs, customer invoicing, cash applications, collections support, and account reconciliations.</p><p>• Review contracts, purchase orders, and supporting documentation to validate invoice approvals, payment terms, customer billing, and revenue recognition requirements.</p><p>• Manage invoice workflows and follow up with internal stakeholders to ensure approvals and payments remain on schedule.</p><p>• Process and monitor vendor payments, customer payments, and expense transactions while maintaining proper documentation and audit readiness.</p><p>• Apply general ledger knowledge to accurately code and categorize transactions across multiple business functions.</p><p>• Conduct aging analysis, transaction reporting, and exception management to identify discrepancies and resolve issues promptly.</p><p>• Maintain accurate financial records while supporting process improvements and operational efficiency initiatives.</p><p>• Collaborate with internal teams, customers, and vendors to resolve billing, payment, and account-related inquiries.</p><p>• Support back-end accounting operations by ensuring data integrity and adherence to established financial controls.</p>
<p><strong>Customer Service Specialist</strong></p><p><strong>Brief Job Description:</strong></p><p>The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
<p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>