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15 results for Help Desk Tier 1 in San Francisco, CA

IT Support
  • Oakland, CA
  • onsite
  • Temporary
  • 34.00 - 38.00 USD / Hourly
  • <p>We are looking for an experienced IT Support Analyst to join our team on a short- term contract basis out of Oakland, Ca. In IT Support role, you will provide technical assistance to a primarily remote workforce, ensuring seamless operations across macOS and Windows environments. Based in Oakland, California, this IT Support position offers an exciting opportunity to contribute to the FinTech industry while leveraging your IT support expertise. This IT Support role is an onsite position. </p><p><br></p><p>Responsibilities:</p><p>• Deliver Level 1 and Level 2 IT support services for remote users, addressing hardware, software, and access-related issues.</p><p>• Troubleshoot and resolve technical problems with macOS and Windows laptops, including operating systems and applications.</p><p>• Manage identity and access management tools, such as Okta, to ensure secure and efficient user access.</p><p>• Utilize Jira Service Desk to document, track, and resolve support tickets effectively.</p><p>• Provide support for Google Workspace applications, assisting with tasks related to Gmail, Drive, Calendar, and basic administrative functions.</p><p>• Conduct basic network troubleshooting to resolve connectivity issues, including Wi-Fi and VPN configurations.</p><p>• Oversee the shipping, receiving, configuration, and tracking of laptops and peripherals.</p><p>• Assist with employee onboarding and offboarding processes, including hardware lifecycle management.</p><p>• Ensure thorough documentation and adherence to IT best practices throughout all support activities.</p>
  • 2026-01-27T16:39:05Z
Office Services Associate
  • San Francisco, CA
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • <p>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p> - Assist other departments such as Hospitality and Reception when needed. </p><p><br></p>
  • 2026-01-30T23:08:36Z
Receptionist
  • Burlingame, CA
  • onsite
  • Temporary
  • 25.65 - 29.70 USD / Hourly
  • <p>Robert Half is working with a reputable kitchenware distributing company in Burlingame. They distribute Wolf, Sub-Zero, and Cove appliances through Northern California. They are looking for a customer service oriented and personable Receptionist to assist with a 1 month coverage. The ideal candidate will deliver exceptional customer service while efficiently managing front desk operations and administrative tasks. This position requires excellent communication skills, reliability, and a proactive approach to maintaining a welcoming and organized workspace.</p><p><br></p><p>Please find the details below and if interested, apply now! Do not wait! We are looking to potentially start someone tomorrow.</p><p><br></p><p><strong><em>Providing the highest level of concierge style customer service to all clients and guests</em></strong></p><ul><li>Answering daily phone calls and routing to specific individuals within the company</li><li>Being an effective communicator who speaks clearly and is personable and welcoming when answering incoming calls</li><li>Providing excellent customer service to all</li><li>Maintaining a friendly and outgoing demeanor</li><li>Setting the example for others by being reliable and maintaining a clean and professional workspace</li><li>Being able to put people at ease when they are on the phone or speaking one-on-one with other staff members or customers</li><li>Receiving and sorting incoming mail and delivering to each department. Outgoing mail: Coordinate pick-up and delivery of express packages (FedEx, UPS, and others) </li><li>Maintaining and managing inventory of office supplies as needed.</li><li>Updating and maintaining reception procedures, inventory list, reception area, kitchen, and conference rooms</li><li>Following office workflow procedures to ensure maximum efficiency</li></ul><p><br></p>
  • 2026-01-22T16:06:14Z
VP of IT Operations
  • Emeryville, CA
  • onsite
  • Permanent
  • 250000.00 - 275000.00 USD / Yearly
  • We are looking for an experienced and strategic leader to join our team as the Vice President of IT Operations. In this role, you will oversee the planning, execution, and optimization of core IT functions, including infrastructure, networks, service desk operations, and store technologies. Your leadership will ensure seamless technology services that support the company’s retail stores, warehouses, and corporate teams while driving innovation and operational excellence. This is a high-impact opportunity to shape the future of IT operations and contribute to the success of our growing organization.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT operations strategy aligned with the company’s long-term goals.<br>• Create detailed roadmaps for infrastructure, service management, and store systems to support organizational objectives.<br>• Collaborate with executive leaders to ensure IT readiness for business growth and expansion.<br>• Oversee the management of enterprise-wide infrastructure services, including cloud platforms, data centers, networks, and retail systems.<br>• Ensure consistent uptime and performance across all production environments, particularly during peak retail periods.<br>• Drive the adoption of service management frameworks to enhance incident, change, and problem resolution processes.<br>• Lead the transformation of service desk operations, incorporating automation and self-service capabilities.<br>• Build and mentor a high-performing team, fostering skill development in areas such as cloud operations, automation, and field support.<br>• Manage vendor relationships and ensure service level agreements are met to deliver measurable outcomes.<br>• Optimize operational budgets, balancing capital and operational expenses while driving efficiency across IT operations.
  • 2026-01-27T04:14:00Z
Legal Assistant
  • San Jose, CA
  • onsite
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • <p>National immigration law firm has an immediate opening for an entry level Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Jose, CA. The ideal candidate will be a recent college graduate or have 1-2+ years of experience working in an administrative capacity.</p><p><br></p><p><u>Responsibilities:</u></p><p><br></p><ul><li>Organize and maintain legal documents detailing eligibility for visa classification.</li><li>Handle clerical tasks such as copying, printing, and scanning documents.</li><li>Create electronic and physical client files for efficient case management.</li><li>Track and monitor the status of immigration cases, ensuring timely updates.</li><li>Circulate incoming mail according to specified procedures.</li><li>Learn to analyze case documents and prepare immigration applications for filing.</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits.</li><li>Interface with corporate representatives and foreign nationals.</li><li>Participate in legal practice meetings and alerts for updates on current events, advanced topics, and client relationship building skills.</li><li>Projects as assigned.</li></ul><p><br></p>
  • 2026-01-28T16:53:41Z
Desktop Support Analyst
  • Mountain View, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
  • 2026-01-02T16:33:40Z
EL Accountant
  • Martinez, CA
  • onsite
  • Permanent
  • 23.50 - 30.50 USD / Hourly
  • <p>Join Robert Half’s Full-Time Engagement Professionals (FTEP) program as an Entry-Level Accountant and gain hands-on experience across diverse client projects, develop valuable skills, and grow your professional network—all with the stability and benefits of full-time employment. Apply now to start building your accounting career with our team.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Assist with general ledger entries and account reconciliations</li><li>Support month-end and year-end close processes</li><li>Help prepare financial statements and reports</li><li>Perform data entry and maintain accurate financial records</li><li>Contribute to special projects across multiple industries</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of an innovative and respected organization</li><li>Build a strong foundation for your accounting career</li><li>Gain exposure to different systems, teams, and industries</li></ul>
  • 2026-01-29T17:23:43Z
Controller at Thriving Family Office
  • San Mateo, CA
  • remote
  • Permanent
  • 175000.00 - 250000.00 USD / Yearly
  • <p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Controller| Family Office| Menlo Park | $Base + Bonus + Fantastic Benefits</strong></p><p> </p><p>Step into a respected family office managing a diversified portfolio across public equities, private investments, real estate, and alternative assets. Join a collaborative, growing accounting team where your expertise drives operational excellence and best practices.</p><p> </p><p>This role offers generous compensation, strong bonus potential, 401(k) matching, wellness benefits, and top-tier healthcare. You’ll work in a professional, high-caliber environment with opportunities to influence processes, collaborate on valuations and performance metrics, and contribute to meaningful improvements across the investment accounting function.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee investment accounting team output for accuracy, consistency, and GAAP compliance</li><li>Manage accounting processes for audited and non-audited entities</li><li>Act as liaison with auditors during the annual audit</li><li>Prepare and review K-1s, reconciliations, and reports</li><li>Maintain accounting standards and improve processes and internal controls</li><li>Collaborate with investment team on valuations, capital activity, and performance</li><li>Ensure proper entries and reconciliations within NetSuite or similar ERP</li><li>Partner on special projects, reporting enhancements, and system initiatives</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-01-26T20:13:41Z
Associate Attorney
  • San Mateo, CA
  • onsite
  • Contract / Temporary to Hire
  • 70.00 - 80.00 USD / Hourly
  • <p>A boutique law firm based in the San Francisco Bay Area has an immediate opening for an Associate Attorney to support its construction and commercial litigation practice on a contract-to-hire basis. As an Associate with this firm, you will be involved in matters across the full litigation lifecycle, including law and motion, discovery management, depositions, mediation, and trial preparation.</p><p>This position follows a hybrid schedule, requiring two days onsite per week in either the firm’s San Francisco or San Mateo office. The ideal candidate will hold an active California Bar license and bring 2–7+ years of post-bar civil litigation experience, with the ability to step into active matters and contribute meaningfully from day one.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle matters through the full litigation lifecycle, including all relevant legal procedures and documentation</li><li>Prepare for and participate in depositions, including outlines and witness preparation</li><li>Review and manage documents to support case development and litigation strategy</li><li>Participate in mediations and settlement preparation</li><li>Draft pleadings, motions, briefs, and other substantive legal documents</li><li>Conduct legal research to support case development and motion practice</li><li>Assist with trial preparation, including evidence organization and coordination with legal teams</li><li>Maintain confidentiality and exercise sound professional judgment throughout all matters</li></ul><p><br></p><p><br></p>
  • 2026-01-29T18:04:13Z
VC - Senior Fund Operations and Data Analyst
  • Palo Alto, CA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>A leading global venture capital firm with decades of experience and billions under management is seeking a highly analytical and proactive <strong>Senior Fund Operations and Data Analyst</strong> to join its Venture Capital Operations team. This role sits at the intersection of finance, operations, and data, ensuring that platforms and processes scale alongside the firm’s growth. The ideal candidate will have a background in finance and accounting, coupled with proven experience in data systems, platform implementation, and workflow automation.</p><p><br></p><p>This position is critical to ensuring the accuracy, efficiency, and scalability of the firm’s financial and operational infrastructure while delivering data-driven insights for investment and business decision-making. The role will work closely with and report to the Director of Operations and Data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Contribute to the evaluation, implementation, and ongoing management of financial and operational applications, including CRM, portfolio management, and reporting platforms.</li><li>Partner with finance, accounting, operations, and investment teams to translate business requirements into scalable technology solutions.</li><li>Build and maintain robust data pipelines and integrations across multiple systems to ensure accuracy, accessibility, and efficiency.</li><li>Develop and maintain dashboards and reporting frameworks that deliver actionable insights to stakeholders across the firm.</li><li>Identify and drive process optimization through automation of recurring workflows in finance and operations.</li><li>Execute data migrations and platform upgrades as the firm expands.</li><li>Ensure all processes and controls adhere to compliance, governance, and risk management best practices.</li><li>Stay current with emerging technologies, financial applications, and data analytics practices to continuously improve the firm’s operational capabilities.</li></ul><p><br></p><p><br></p>
  • 2026-01-13T00:24:01Z
Tax Sr. - Corporate
  • Menlo Park, CA
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p><strong>PLEASE CONTACT CHRISTINA TRAN AT ROBERT HALF FOR MORE DETAILS</strong></p><p><br></p><p><strong>SENIOR CORPORATE TAX ACCOUNTANT</strong></p><p><strong>115K-130K+BONUS+AMAZING BENEFITS</strong></p><p><br></p><p>Well established private/investment foundation with over 13B in AUM is seeking a strong Sr. Tax Accountant to join their dynamic team. This is an excellent opportunity to join a prestigious organization (ranked top 15 in US) that offers stability, work/life balance, career path and excellent benefits.</p><p><br></p><p><u>About the Position</u></p><p>Senior Tax Accountant has significant responsibilities in tax compliance, monitoring and reporting. This position ensures that the Foundation complies with tax laws and regulations while optimizing its tax position.</p><p><u>Responsibilities</u></p><p>-Proactively works with the tax advisor and team to prepare tax planning and strategy.</p><p>-Collect and track tax data, including K-1’s issued by partnerships, and tax documents from foreign corporations.</p><p>-Prepare the Foundation’s tax returns (990-PF and 990-T), including state and other related tax returns.</p><p>-Ensure timely filing of all returns and payments, including quarterly estimates and extensions. Actively monitors and accounts for tax provision.</p><p>-Analyze and interpret new tax laws and regulations. Work with tax advisors and outside counsel to assess impact and recommend procedures for compliance.</p><p>-Play a key role in audit preparedness. Maintain processes and procedures in the event of an IRS audit.</p><p>-Prepare workpapers for audited financial statements. Works with the audit team to research transactions and reconciliations on complex items during the year.</p><p>-Supports the accounting and reconcilement of the Foundation’s investment portfolio in accordance with GAAP and IRS regulations.</p><p><br></p>
  • 2026-01-13T00:24:01Z
Head of Engineering
  • San Francisco, CA
  • remote
  • Permanent
  • 249000.00 - 290000.00 USD / Yearly
  • <p>This person will fully own the codebase and technical roadmap, operate extremely hands-on, and partner closely with the founders to shape both the product and the business.</p><p>This is a <strong>builder-first role</strong>. You will write production code daily, make architectural decisions end-to-end, and help us move quickly from idea to shipped product. Over time, you’ll also act as a player-coach: setting technical standards, hiring thoughtfully, and raising the bar for a small, high-quality engineering team. If you’re excited by ownership, speed, and building AI-native products from first principles, this role is for you.</p>
  • 2026-01-20T22:04:37Z
VC - VP of Finance and Operations
  • San Francisco, CA
  • onsite
  • Permanent
  • 250000.00 - 400000.00 USD / Yearly
  • <p>We are looking for an experienced VP of Finance and Operations to join a high-growth venture capital firm in San Francisco, California. This innovative organization manages billions across multiple funds and is recognized for its top-tier returns and institutional partnerships. The VP of Finance will play a pivotal role in scaling financial operations, ensuring compliance, and supporting the firm’s ambitious growth strategy in the technology investment sector. This role reports to the Operating Partner and has CFO path potential in 1-2 years' time. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and optimize fund and management company financial operations, ensuring accuracy and efficiency.</p><p>• Collaborate with investor relations and capital formation teams to enhance engagement and reporting.</p><p>• Partner with the investment team to streamline deal execution and coordinate legal processes.</p><p>• Develop and maintain robust operational, compliance, and reporting frameworks.</p><p>• Drive technology and data enablement initiatives to improve decision-making and efficiency.</p><p>• Lead and mentor the finance and operations team, fostering growth and development.</p><p>• Implement scalable systems and processes to support the firm's rapid expansion.</p><p>• Ensure regulatory compliance and maintain strong relationships with institutional investors.</p><p>• Build and sustain a culture of excellence within the finance and operations functions.</p>
  • 2026-01-21T14:28:56Z
Full Stack Software Engineer III
  • San Ramon, CA
  • remote
  • Permanent
  • 102000.00 - 150000.00 USD / Yearly
  • <p>Our client is at the forefront of transforming how teams work through secure, enterprise-grade generative AI applications. They are developing and enhancing an advanced AI-powered assistant for internal use — enabling employees to harness AI safely within a protected environment. </p><p><br></p><p> The Full Stack Software Engineer III will help design, develop, and evolve the next-generation AI platform, driving innovation while ensuring scalability, security, and exceptional user experience. This role spans the full stack — from back-end integration to front-end interfaces — in close collaboration with product, design, and AI engineering teams. </p><p><br></p><p> What You’ll Do Design, develop, and enhance AI-enabled enterprise applications that boost productivity and collaboration. Build and optimize features using large language models, prompt engineering, and AI-assisted workflows. Write efficient, maintainable, and scalable code across database, middleware, and front-end layers. Develop low- to medium-complexity systems and components within larger architectures. Conduct code reviews; mentor and guide Level I and II engineers. Act as module-level design authority, ensuring adherence to architecture and security standards. Plan and execute unit testing; review and validate test plans from entry level engineers. Define and implement integration and performance testing strategies. Troubleshoot and resolve complex production issues; establish frameworks for reliability and observability. Provide advanced production support and drive continuous improvement in performance and user experience. Collaborate with AI engineers, data scientists, and product owners to deliver innovative solutions. Perform additional related duties as assigned.</p>
  • 2026-01-28T22:18:41Z
Sr Director of Information Security
  • Emeryville, CA
  • onsite
  • Permanent
  • 190000.00 - 215000.00 USD / Yearly
  • We are looking for an experienced and strategic leader to oversee information security operations at the highest level. This role requires a forward-thinking, detail-oriented individual who can safeguard organizational assets, ensure compliance, and lead cybersecurity initiatives across a dynamic environment. Join us in Emeryville, California, and contribute to building a secure and resilient foundation for our business.<br><br>Responsibilities:<br>• Develop and execute a comprehensive information security strategy aligned with organizational goals.<br>• Lead and mentor a team of security experts, fostering growth and collaboration.<br>• Oversee the implementation of advanced cybersecurity measures to protect sensitive data and systems.<br>• Manage vendor relationships and evaluate third-party security solutions.<br>• Monitor and respond to security incidents, ensuring timely resolution and prevention of future threats.<br>• Establish and maintain disaster recovery and business continuity plans.<br>• Ensure compliance with regulatory standards and industry best practices.<br>• Collaborate with executive leadership to align security initiatives with business objectives.<br>• Conduct regular risk assessments and implement mitigations to address vulnerabilities.<br>• Stay informed about emerging threats and technologies to proactively enhance security measures.
  • 2026-01-27T04:08:40Z