We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale, California. In this long-term contract role, you will play a key part in ensuring the smooth operation of desktop systems and hardware. This is an excellent opportunity for a proactive individual with technical expertise and a strong commitment to customer service.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of hardware and software.<br>• Manage user accounts and permissions within Active Directory and other identity management platforms such as Okta.<br>• Diagnose and resolve issues related to desktop operating systems, including Mac OS and Windows.<br>• Support end users by addressing technical concerns and ensuring timely resolutions to minimize downtime.<br>• Conduct routine system maintenance and updates to ensure optimal performance of desktop hardware and software.<br>• Collaborate with team members to implement and enforce IT policies and procedures.<br>• Assist in the deployment and setup of new workstations and peripheral devices.<br>• Maintain accurate documentation of support requests, resolutions, and system changes.<br>• Provide guidance and training to users on IT tools and best practices.
<p>Are you a tech-savvy professional with expertise in Level I & II desktop support? Do you thrive in fast-paced environments and enjoy solving a variety of technical challenges? Our Oakland client is seeking a Desktop Support Specialist to assist them as they complete a critical network migration project. This 1-month contract role offers an exciting opportunity to utilize your skills while working onsite in a collaborative and dynamic team environment - all while handling a backlog of tickets.</p><p> </p><p>This role is a contract role, onsite 5 days a week in Oakland (City Center).</p><p><br></p><p><strong>Key Responsibilities</strong></p><p> </p><ul><li>Provide desktop support to resolve Level I & II IT tickets during the network migration project.</li><li>Address approximately 50 tickets in the backlog, covering various technical challenges.</li><li>Troubleshoot issues related to Windows 11, including remote troubleshooting using Bomgar.</li><li>Perform software installations (e.g., Adobe Acrobat, Office 365), including privilege escalation as needed.</li><li>Configure and support printers and other peripherals.</li><li>Assist with mobile device management in Microsoft Intune, including disenrollment/re-enrollment of devices.</li><li>Handle tasks related to Okta, such as enrolling identities and setting up QR codes for users.</li><li>Collaborate with end users to resolve technical issues in a Windows and Office 365 environment.</li><li>Note: No Active Directory (AD) tasks required.</li></ul>
<p>Are you passionate about technology and supporting educators? Our client, an education organization, is seeking a Desktop Support Technician to join their team. In this role, you will play a vital part in empowering teachers and school staff by ensuring their technology operates seamlessly. You’ll be responsible for onsite and remote troubleshooting, system preparation, deployment, and ongoing maintenance.</p><p> </p><p>This is a contract role and is onsite in Oakland, CA 5 days a week.</p><p> </p><p>Key Responsibilities:</p><ul><li>Diagnose and resolve technology issues for school and regional staff through on-site and remote support.</li><li>Prepare and deploy staff and student systems, including laptops and peripherals.</li><li>Troubleshoot hardware and software issues (e.g., Chromebooks, projectors, printers, interactive tools).</li><li>Manage priorities effectively to meet Service Level Agreements (SLAs).</li><li>Collaborate with network administrators and procurement teams to sustain and improve technology infrastructure.</li><li>Provide exceptional customer service and support to educators and regional staff.</li></ul><p><br></p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
<p>Our Oakland, CA client is seeking a Senior Engineer to support its Finance and HR systems in a hands-on, application-focused role. This position is not development-heavy but centers on improving IT operations, troubleshooting technical issues, coordinating integrations, and driving process efficiencies. The engineer will manage enterprise applications such as Dynamics GP (Great Plains), ADP, and other related platforms, enabling better support for business functions like Finance, HR, and recruiting.</p><p><br></p><p>The ideal candidate is adept at vendor management, systems troubleshooting, and building automation strategies, showcasing a strong grasp of Finance and HR applications.</p><p> </p><p>This is a contract-to-hire role, and is onsite 5 days a week.</p><p> </p><p>Key Responsibilities:</p><ul><li>System Support: Provide day-to-day application troubleshooting and issue resolution for tools like Dynamics GP, ADP, and Jobvite.</li><li>Integration & Automation: Lead system integrations and identify automation opportunities to streamline processes.</li><li>Vendor Coordination: Collaborate with external vendors for system upgrades, implementations, and support.</li><li>Documentation & Knowledge Management: Create robust knowledge-sharing materials for sustained IT efficiency.</li><li>User Adoption: Assist end-users with onboarding and training for new applications and features.</li></ul>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p><strong>Overview</strong></p><p> We’re looking for a <strong>Senior Systems Engineer</strong> to lead the design, implementation, and support of enterprise infrastructure across on-premises, cloud, and hybrid environments. This role serves as a senior technical resource for escalations, ensures systems are secure and scalable, and provides mentorship to IT team members.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as escalation point for complex technical issues and incidents.</li><li>Design, implement, and manage infrastructure, including servers, networks, virtualization, and cloud platforms.</li><li>Administer Microsoft 365, Azure, Active Directory, and related identity/security services.</li><li>Drive IT infrastructure projects from planning through delivery.</li><li>Implement and monitor security, disaster recovery, and business continuity solutions.</li><li>Optimize system performance and scalability through monitoring and improvements.</li><li>Provide technical guidance, mentorship, and knowledge sharing within the IT team.</li><li>Partner with vendors and stakeholders to ensure quality solutions and services.</li><li>Maintain documentation and ensure compliance with policies and regulations.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide part-time IT support for our team in Santa Clara, California. This contract position requires a detail-oriented individual with strong technical troubleshooting abilities and excellent customer service skills. The ideal candidate will assist with hardware fixes, system administration, and user support, ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Provide break-fix support for various hardware, including monitors and docking stations.<br>• Serve as Tier 1 and Tier 2 support, addressing technical issues and escalating when necessary.<br>• Communicate complex technical concepts in a clear and understandable manner to non-technical users.<br>• Perform administrative tasks within Microsoft Entra, Azure, and Active Directory environments.<br>• Assist with basic networking tasks and troubleshooting connectivity issues.<br>• Administer and manage Microsoft Intune for device and application management.<br>• Troubleshoot and resolve issues related to Windows operating systems.<br>• Handle service desk tickets efficiently, ensuring timely resolution and documentation of issues.
<p>What You Will Do:</p><p>• Design, build, and evolve our production cloud systems infrastructure, strategically employing automation, and infrastructure-as-code (IaC). Use depth of cloud experience to put together elegant designs that the team will enjoy supporting.</p><p>• You will partner with infrastructure, engineering and security teams to develop, deploy, and maintain secure cloud systems aligned to internal standards and current best practices.</p><p>• Expertise in incident and problem management including timely problem identification, successful resolution, and root-cause analysis.</p><p>• Keep abreast of company growth and industry trends and iterate on automated deployment, configuration, and monitoring.</p><p>• You will tackle challenging problems to improve the platform’s reliability, resiliency, and scalability.</p><p>• Create a culture of transparency, information sharing, and collaboration through the development of excellent documentation and mentoring of junior team members.</p><p>• Ensure service level objectives through proactive monitoring, custom tooling, and on-call support/troubleshooting.</p><p><br></p><p><br></p>
Our client is at the forefront of transforming how teams work through secure, enterprise-grade generative AI applications. They are developing and enhancing an advanced AI-powered assistant for internal use — enabling employees to harness AI safely within a protected environment. <br> The Full Stack Software Engineer III will help design, develop, and evolve the next-generation AI platform, driving innovation while ensuring scalability, security, and exceptional user experience. This role spans the full stack — from back-end integration to front-end interfaces — in close collaboration with product, design, and AI engineering teams. <br> What You’ll Do Design, develop, and enhance AI-enabled enterprise applications that boost productivity and collaboration. Build and optimize features using large language models, prompt engineering, and AI-assisted workflows. Write efficient, maintainable, and scalable code across database, middleware, and front-end layers. Develop low- to medium-complexity systems and components within larger architectures. Conduct code reviews; mentor and guide Level I and II engineers. Act as module-level design authority, ensuring adherence to architecture and security standards. Plan and execute unit testing; review and validate test plans from entry level engineers. Define and implement integration and performance testing strategies. Troubleshoot and resolve complex production issues; establish frameworks for reliability and observability. Provide advanced production support and drive continuous improvement in performance and user experience. Collaborate with AI engineers, data scientists, and product owners to deliver innovative solutions. Perform additional related duties as assigned.
<p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and support complex system components for large-scale data solutions.</li><li>Collaborate with other developers to understand requirements and translate them into scalable software designs.</li><li>Write, review, and optimize detailed specifications and complex bug fixes.</li><li>Implement best practices, conduct code reviews, and adhere to modern development methodologies (Agile, Waterfall, etc.).</li><li>Work with complex data models and storage subsystems.</li><li>Mentor junior developers on Big Data optimization and coding standards.</li><li>Stay updated on new technologies and apply them to improve system performance.</li><li>Collaborate effectively with internal and external technical resources.</li></ul>
<p>What you’ll do:</p><p>• Become an expert in the client’s technology stack to understand points of weakness and opportunities for security solutions.</p><p>• Assist in monitoring the client’s IT control environment to identify key risks, related controls and gaps, document and report results to management.</p><p>• Assist with third party vulnerability testing process; document and report results to management.</p><p>• Collaborate with internal stakeholders on addressing systemic security issues.</p><p>• Perform monitoring of security tools and oversee remediation of items identified.</p><p>• Proactively identify threats and vulnerabilities, and collect, correlate, and analyze data to detect actual or potential security related incidents, and ensure timely remediation by the applicable party.</p><p>• Identify, implement, and maintain the controls and procedures required to cost effectively and uniformly protect the client’s information system assets.</p><p>• Monitor, track, and document information security related incidents to ensure a prompt and efficient resolution.</p><p>• Provide support and evidence collection for internal and external audits and risk assessments.</p><p>• Consults with management to assist with developing corrective action plans for identified audit, risk, Information Security, and IT findings.</p><p>• Research, design, and participate in or lead the implementation of security initiatives.</p><p>• Stay current on the latest information technology and security trends; recommend corrective actions as identified and needed through Information Security initiatives.</p><p>• Assist in developing the client-wide best practices for IT and Information security.</p><p><br></p><p><br></p>
<p>We are looking for an IT Engineer to join our clients' team in San Francisco, California. In this role, you will play a vital part in delivering exceptional IT support and maintaining the productivity of users across the organization. You will also contribute to the configuration, implementation, and management of various cloud-based applications and tools, collaborating closely with the Systems Engineering team.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive IT support to ensure optimal user satisfaction and productivity.</p><p>• Assist in the configuration, implementation, and maintenance of SaaS applications and tools.</p><p>• Troubleshoot technical issues related to Mac and iOS endpoints, collaboration platforms, and networking systems.</p><p>• Manage and maintain cloud-based applications utilized across the organization.</p><p>• Collaborate with Systems Engineers on projects, progressively taking ownership of initiatives.</p><p>• Participate in on-call rotations and provide after-hours IT support as needed.</p><p>• Document and refine IT processes to ensure consistent improvements in workflows and practices.</p><p>• Test, configure, and deploy IT solutions in dynamic and fast-paced environments.</p><p>• Maintain and enhance AV and conference room technologies to support seamless communication.</p><p>• Establish clear expectations and prioritize tasks to ensure timely delivery of commitments.</p>
<p><strong>Job is in Foster City</strong></p><p><br></p><p>Robert Half is working in a leading Biotechnology company in Foster City. Our client utilizes state of the art technology including AI-driven insights make complex biological data more streamlined that helps progress drug development, diagnostics, and medicine We are looking for a skilled Facilities Assistant to join our team on a contract basis in Foster City, California. This role is an excellent opportunity for someone with prior experience in the biotech industry who enjoys a dynamic and hands-on work environment. The position involves supporting various operational functions to ensure smooth day-to-day processes.</p><p><br></p><p>Please find the details below and if interested, apply now! We are possibly looking to have someone start this week. Do not wait, apply now!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage front desk activities, including handling shipments and receiving incoming goods.</li><li>Coordinate and oversee the ordering and receipt of supplies and materials.</li><li>Submit work orders for maintenance requests</li><li>Perform routine facilities maintenance tasks to ensure the workspace remains functional and efficient.</li><li>Assist with event setup and logistical preparations when required.</li><li>Collaborate with team members to maintain a high standard of operational support.</li></ul><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
Join our dynamic team focused on data and AI solutions in a collaborative and innovative environment. As a Clojure Backend Engineer, you will play a vital role in building and maintaining ETL pipelines to process and prepare data for machine learning applications. You'll work in a highly skilled team. <br> Technical Requirements: Clojure Development Expertise: Strong foundation with at least 3+ years of detail oriented experience in Clojure. ETL and Data Pipelines: Adept in building and maintaining data pipelines for large-scale data processing. SQL Knowledge: While not mandatory, expertise in SQL is a significant advantage due to the role's focus on data storage and processing.
