<p><strong>Systems Engineer II</strong></p><p><strong>Location:</strong> San Diego, CA (100% Onsite)</p><p><strong>Security Clearance: </strong>Active and transferable U.S. Secret security clearance (preferred)</p><p><strong>Job Type:</strong> 26-Week Contract (Potential Extension or Conversion)</p><p><strong>Position Overview</strong></p><p>We are seeking a Systems Engineer II to support the development and sustainment of mission-critical navigation systems for maritime environments. This role focuses on contributing to a real-time, GPS-based data fusion and distribution system that integrates multiple navigation sensor inputs to deliver accurate and reliable positioning, navigation, and timing (PNT) data.</p><p>This is an onsite position requiring close collaboration with cross-functional engineering teams in a fast-paced, Agile environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute automated and manual test procedures to validate GPS-based systems</li><li>Perform system verification and validation (V&V) activities for complex, integrated systems</li><li>Analyze and troubleshoot software, hardware, and network issues</li><li>Support requirements development and decomposition in collaboration with subject matter experts</li><li>Coordinate with mechanical, electrical, and software engineering teams to resolve technical issues</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Document test results and support system-level validation during customer test events</li><li>Provide regular status updates on progress, risks, and issues</li></ul>
<p>We are looking for a Software Engineer to support the development, testing, and sustainment of mission‑critical software that delivers dependable navigation data to U.S. Navy surface ships. This is a 100% onsite opportunity that provides strong mentorship, structured learning, and hands‑on exposure to Agile development, DevSecOps practices, and CI/CD workflows within a collaborative engineering environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Develop and enhance software features under the guidance of senior engineers.</p><p>· Assist with debugging, troubleshooting, and resolving software defects.</p><p>· Contribute to automated testing and participate in CI/CD‑driven build and integration processes.</p><p>· Support software design tasks, including documentation and interface definition.</p><p>· Work within an Agile team, participating in standups, sprint planning, and sprint reviews.</p><p>· Follow secure coding standards and support DevSecOps‑aligned workflows.</p><p>· Collaborate with systems, hardware, and test engineering teams.</p><p>· Maintain technical documentation to support reviews, audits, and configuration management.</p>
<p><strong>Software Engineer II</strong></p><p><strong>Location:</strong> San Diego, CA ( Onsite)</p><p><strong>Secret Clearance Preferred</strong></p><p><strong>Job Type:</strong> 26-Week Contract (Potential Extension or Conversion)</p><p><strong>Position Overview</strong></p><p>We are seeking a Software Engineer II to support the development and sustainment of mission-critical navigation software systems. This role contributes to a real-time, GPS-based data fusion and distribution platform that integrates inputs from multiple sensors to deliver accurate positioning, navigation, and timing (PNT) data in support of maritime operations.</p><p>This position requires onsite collaboration and active participation in Agile development, DevSecOps practices, and continuous integration/continuous delivery (CI/CD) workflows.</p><p> <strong>Key Responsibilities</strong></p><ul><li>Develop, debug, and enhance software functionality for complex, real-time systems</li><li>Participate in software design, including architecture discussions and interface definitions</li><li>Investigate and resolve system-level issues involving software, networking, and sensor data</li><li>Build and maintain automated tests and support CI/CD pipelines</li><li>Collaborate with systems engineering to validate requirements and ensure traceability</li><li>Contribute to Agile processes, including sprint planning, backlog refinement, and technical reviews</li><li>Support DevSecOps initiatives, including secure coding, automated builds, and continuous delivery</li><li>Maintain technical documentation and participate in configuration and change management processes</li></ul>
<p>We are seeking an experienced <strong>Telecom Engineer</strong> with strong expertise in <strong>Cisco Webex Calling</strong> and enterprise telephony environments. This role will be responsible for administering and supporting voice systems, including <strong>creating stations, work groups, and call center groups</strong>, as well as leading troubleshooting efforts across telecom operations. The ideal candidate is a hands-on technical professional who can drive issue resolution, support end users, and help optimize call flow and voice infrastructure performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support telecom systems with a focus on <strong>Cisco Webex Calling</strong></li><li>Create, configure, and manage <strong>stations</strong>, <strong>work groups</strong>, and <strong>call center groups</strong></li><li>Provision users, assign devices, manage extensions, and maintain calling features</li><li>Lead troubleshooting for telecom and voice-related issues, including escalations and root cause analysis</li><li>Monitor system performance and ensure reliable voice service delivery across the organization</li><li>Collaborate with IT teams, vendors, and business stakeholders to resolve complex telephony issues</li><li>Support call routing, auto attendants, hunt groups, and contact center-related configurations</li><li>Document telecom processes, changes, and troubleshooting procedures</li><li>Assist with telecom upgrades, migrations, and ongoing system improvements</li><li>Provide technical guidance and leadership during incidents and service-impacting events</li></ul>
We are looking for a Telecom Engineer to support a healthcare organization in San Diego, California with the administration and optimization of modern voice and communications platforms. This Long-term Contract position focuses on maintaining reliable telephony services, improving user experience, and contributing to critical telecom initiatives across a hybrid environment. The ideal candidate brings hands-on expertise with cloud calling technologies, legacy voice systems, and responsive technical support in a fast-paced setting.<br><br>Responsibilities:<br>• Administer and optimize cloud telephony platforms, with primary responsibility for Genesys Cloud and Cisco Webex Calling environments.<br>• Support site-by-site voice platform rollouts as part of the migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations.<br>• Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure modernization efforts.<br>• Maintain service continuity across both legacy and cloud-based voice systems during transitional periods.<br>• Investigate and resolve issues involving call queues, routing behavior, outages, and overall telecom performance.<br>• Provide break/fix support for existing Mitel systems while also supporting newer communication tools in production.<br>• Manage support tickets end to end, including diagnosis, resolution, root cause review, and recommendations to prevent repeat incidents.<br>• Administer endpoint management activities using Microsoft Intune to support telecom-related devices and user environments.<br>• Identify opportunities to streamline support processes, strengthen system reliability, and improve the overall end-user experience.<br>• Communicate clearly on ticket progress, project updates, and emerging support priorities while delivering high-quality customer service.
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Telecom Engineer with a background in call center, telecom, VoIP, Genesys, Cisco WebEx, Call Agents, MDM, Networking, etc. If this sounds like your background, then this Telecom Engineer role is for you. For this opportunity, you will work remotely with travel in the San Diego, CA area.</p><p><br></p><p><strong>Position</strong>: Telecom Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: VoIP, Call Center Software, MDM, API, Voice/Call Agents</p><p><strong>Onsite/Remote</strong>: <em>Remote + Travel</em></p><p><strong>Company:</strong> Healthcare</p><p><br></p><p><strong>Notes:</strong></p><ul><li>Why Open: Grown immensely as a business – need to keep up to support the growth. Added / turned on new stuff – applications and features that they need supported </li><li>Genesys was implemented for the call center</li><li>Cisco was implemented for WebEx / VoIP phone systems (deprecating Mitel systems) – Migrating Mitel to WebEx</li><li>Verizon Provider for the user cell phone systems (some AT&T)</li><li>Intune used to manage Verizon phones / mobile devices</li><li>Support customers on both telecom / mobile phone systems</li><li>Provider / vendor / 3rd-party management (ISPs / service providers)</li><li>Want to create scripts, integrate APIs, automate call flows (IVR)</li><li>Create agent scripts (AI voice agents), conversational AI features </li><li>Support call routing logic, call flow issues, integrated platforms</li><li>Reporting Tools (use Bight Metrics + ISI) – create custom dashboards and generate reports on volume/activity/data</li><li>Resolve complicated/advanced tickets (receive ~1000 tickets/year but they are multi-step / layered requests that take a while to resolve) | Gabe/Mike close 100 tickets/month on average</li><li>50% Ticketing (Genesys, Mitel, Intune, Cisco, Cell Phone Issues, Provider Issues, Inbound/Outbound call resolutions, reporting, legacy break/fix, unable to dial, no connectivity on calls, headset malfunction, etc.)</li><li>50% Projects (i.e. Mitel to WebEx migration) | already 50% of the way through the project</li></ul>