<p>This role is a great fit for someone who has developed strong commercial collections skills and wants more analytical responsibility. You'll work with established customers, research payment discrepancies, review aging trends, and help identify the underlying causes of overdue balances. The team needs someone who can communicate confidently with customers and internal stakeholders, handle escalations professionally, and remain focused on solutions. Experience with deductions, short payments, and credit-and-collections processes will be particularly valuable.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Manage a portfolio of commercial accounts with a focus on reducing delinquent balances.</li><li>Review AR aging reports and develop account-specific follow-up strategies.</li><li>Contact customers regarding overdue invoices, disputed balances, and payment commitments.</li><li>Research deductions, short payments, unapplied cash, and credit memo requests.</li><li>Collaborate with billing, cash application, sales, and customer service to resolve disputes.</li><li>Review customer payment history and identify accounts showing increased credit risk.</li><li>Maintain detailed account notes, collection status updates, and supporting documentation.</li><li>Prepare reports highlighting aging trends, collection progress, and high-risk accounts.</li><li>Assist with customer credit reviews and recommendations for account holds when appropriate.</li><li>Escalate significant payment issues and unresolved disputes to management.</li><li>Monitor collection metrics and recommend improvements to the team's workflow.</li><li>Support month-end AR reviews and cash forecasting by providing accurate collection updates.</li></ul>
<p><strong>Strong collections isn't about making calls all day. It's about getting results.</strong></p><p>A growing North County distribution company is seeking a <strong>Collections Specialist</strong> to manage a portfolio of commercial customer accounts and help improve cash flow while maintaining positive business relationships. This position is ideal for someone who is comfortable discussing outstanding balances, investigating payment delays, and working with customers to find practical solutions. You'll partner with accounts receivable, sales, and customer service to resolve disputes and prevent small billing issues from turning into long-overdue accounts.</p><p><br></p><p>The company is looking for someone who can balance persistence with professionalism. You'll have ownership of your assigned accounts, visibility into aging trends, and the opportunity to help improve collection procedures.</p><p><strong>What you'll be responsible for:</strong></p><ul><li>Manage a portfolio of business-to-business customer accounts.</li><li>Review aging reports and prioritize past-due invoices for follow-up.</li><li>Contact customers by phone and email regarding outstanding balances.</li><li>Secure payment commitments and follow up to ensure agreed-upon payments are received.</li><li>Research short payments, unapplied cash, billing disputes, and account discrepancies.</li><li>Coordinate with billing and AR teams to resolve invoice issues.</li><li>Partner with sales and customer service when account disputes require additional support.</li><li>Document collection activity, customer conversations, and payment arrangements.</li><li>Escalate seriously delinquent or high-risk accounts according to company procedures.</li><li>Assist with credit holds and account reviews when appropriate.</li><li>Prepare aging summaries and collection status reports for management.</li><li>Identify recurring payment delays and recommend ways to improve collection performance.</li></ul>
<p>A growing life sciences organization is seeking an HR Specialist to support benefits administration, employee leave coordination, and day-to-day HR operations. This position is well suited to someone who enjoys detail-oriented work, handles confidential information carefully, and provides responsive support to employees and managers.</p><p>Working closely with the HR team, the specialist will help keep employee records accurate, coordinate benefits-related processes, and ensure leave requests and documentation are handled consistently. The role offers exposure to several areas of HR without requiring full ownership of an entire HR function.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist employees with benefits enrollment, qualifying life events, and routine plan questions.</li><li>Coordinate leave-of-absence documentation and track required forms and deadlines.</li><li>Support administration of FMLA, CFRA, pregnancy disability leave, and other applicable leave programs.</li><li>Maintain accurate employee records, HRIS data, and confidential documentation.</li><li>Process employee status changes, new-hire information, and separation paperwork.</li><li>Coordinate benefits-related updates with payroll and external providers.</li><li>Track leave balances, return-to-work dates, and pending employee documentation.</li><li>Assist with onboarding and employee orientation as needed.</li><li>Prepare HR reports and maintain trackers for benefits and leave activity.</li><li>Respond to routine employee questions and escalate complex matters to HR leadership.</li><li>Support audits and ensure personnel documentation is complete and organized.</li></ul>