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2 results for Crm Business Analyst in San Diego, CA
- Newport Beach, CA
- remote
- Permanent / Full Time
- 125000.00 - 135000.00 USD / Yearly
- We are looking for an experienced Business Analyst to support enterprise process improvement initiatives in Newport Beach, California. This role will work closely with operational leaders and technology teams to shape effective solutions using Microsoft Dynamics 365 Customer Engagement and the Power Platform. The position focuses on translating business goals into practical system capabilities, improving workflows, and driving measurable results across customer-facing functions.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to gather, clarify, and prioritize functional needs for Microsoft Dynamics 365 Customer Engagement initiatives.<br>• Analyze current workflows, identify process gaps, and recommend scalable improvements that increase efficiency across sales, service, and field operations.<br>• Convert business objectives into detailed requirements, user stories, process maps, and supporting documentation for delivery teams.<br>• Collaborate with developers, architects, and project stakeholders to design and refine solutions built on Dynamics 365 and Power Platform tools.<br>• Support implementation efforts by validating configurations, coordinating user acceptance testing, and ensuring solutions align with operational expectations.<br>• Help establish adoption strategies, usage standards, and governance practices that promote consistent and effective platform utilization.<br>• Facilitate communication between technical and non-technical stakeholders to keep projects aligned, informed, and moving forward.<br>• Monitor solution performance after deployment, gather feedback from users, and drive ongoing enhancements based on business value.<br>• Contribute to integration planning for Dynamics 365 with Microsoft applications, Azure services, or external systems when required.
- 2026-07-16T18:13:42Z
- Newport Beach, CA
- onsite
- Permanent / Full Time
- 125000.00 - 135000.00 USD / Yearly
- We are looking for a Business Analyst to support operational improvement and digital enablement initiatives in Newport Beach, California. This role works across business and technology teams to uncover process gaps, define more effective ways of working, and help deliver scalable solutions that improve performance across core supply chain activities. The position is well suited for someone who can connect business goals with system capabilities, guide cross-functional collaboration, and promote practical, data-informed decision-making.<br><br>Responsibilities:<br>• Evaluate existing business workflows to uncover inefficiencies, process bottlenecks, and opportunities for greater consistency across operations.<br>• Create improved future-state processes that use system functionality and automation to reduce manual tasks and strengthen execution.<br>• Lead business analysis efforts for initiatives involving warehouse operations, procurement activities, and order management processes.<br>• Collaborate with business leaders, technical teams, and external partners to define requirements and align solutions with strategic priorities.<br>• Support the delivery lifecycle from initial discovery and requirements gathering through testing, rollout, and user adoption.<br>• Develop repeatable process models and documentation that can be applied across multiple sites and warehouse environments.<br>• Conduct gap assessments between current operations and desired capabilities, recommending practical improvements through D365 and connected platforms.<br>• Help drive digital transformation efforts by identifying opportunities to improve reporting, analytics, and operational decision support.
- 2026-07-16T18:18:40Z