<p>A fast‑scaling <strong>consumer products/e‑commerce</strong> brand in <strong>Carlsbad</strong> is hiring an analytical, systems‑savvy <strong>Operations Specialist</strong> to connect the dots between <strong>Sales Ops, Supply Chain, and Finance</strong>. You’ll help keep orders flowing, inventory accurate, and reporting tight—ideal for someone who loves process, data, and cross‑functional problem‑solving.</p><p><strong>What You’ll Do</strong></p><ul><li>Manage <strong>order-to-cash</strong> workflows: order validation, EDI exceptions, allocations, and release timing.</li><li>Monitor <strong>inventory health</strong> (available‑to‑sell, backorders, aging, safety stock); coordinate with Purchasing on replenishment.</li><li>Investigate shipment exceptions, RMAs, and claims; partner with 3PL on resolutions.</li><li>Maintain product, pricing, and customer master data; ensure clean, audit‑ready records.</li><li>Build <strong>dashboards/reports</strong> (fill rate, OTIF, returns, margin) with insights and action items.</li><li>Support <strong>process improvement</strong>: SOPs, automation opportunities, and cross‑team handoffs.</li><li>Liaise with Finance on accruals, landed cost issues, chargebacks, and month‑end reconciliation support.</li><li>Assist with new channel launches, portal setups, and promotional calendar readiness.</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking an Account Specialist to join their team. This role is ideal for individuals passionate about mission-driven work and skilled in managing financial transactions and supporting accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and accounts receivable transactions, ensuring accuracy and timeliness</li><li>Maintain and reconcile financial records, including ledgers and bank statements</li><li>Support preparation of budgets, grant tracking, and financial reports as needed</li><li>Assist with monthly and year-end closing procedures</li><li>Communicate regularly with internal teams and external partners regarding financial matters</li><li>Ensure compliance with nonprofit accounting standards and organizational policies</li></ul><p><br></p>
<p>Our client, a cutting-edge leader in the biotech sector, is seeking an experienced Account Specialist to support their financial operations. This is an exciting opportunity to work in a fast-paced and innovative environment where precision and initiative drive success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and process accounts receivable and accounts payable transactions</li><li>Reconcile invoices, statements, and account records</li><li>Monitor outstanding balances and follow up on payment discrepancies</li><li>Maintain up-to-date and accurate customer and vendor account information</li><li>Assist with month-end closing activities and financial reporting</li><li>Collaborate with cross-functional teams to resolve account-related issues</li><li>Support the finance department with special projects and process improvements</li><li>Ensure compliance with company policies and procedures</li></ul><p><br></p>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>