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2 results for Communications Specialist in San Diego, CA

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented Customer Support Specialist to join their team and help provide exceptional support to their clients, partners, and community members.Role Overview:The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.Key Responsibilities:<ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
2026-04-03T00:00:00Z

San Diego, CA
onsite
Temporary
28 - 30 USD / Hourly
We are looking for a dedicated Bilingual Case Specialist (Farsi, Dari, or Pashto) to join our team on a contract basis in San Diego, California. In this role, you will manage and review case files to ensure accuracy and compliance, while providing essential support and guidance to clients. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with diverse individuals. Responsibilities:• Review and process applications to ensure accuracy and compliance with established guidelines.• Conduct thorough analyses of case files to determine eligibility and sustainability of requests.• Provide case management services, including assisting clients with housing assistance referrals and other necessary resources.• Maintain accurate and up-to-date case files, ensuring all documentation is complete and organized.• Respond to inquiries regarding case statuses and provide clear, timely information to clients.• Collaborate with supervisors to review and approve funding requests as needed.• Conduct follow-up calls with clients to confirm residency and financial status, ensuring ongoing eligibility.• Support clients by addressing any changes in their circumstances and updating case records accordingly.• Participate in training sessions to stay informed about program requirements and best practices.
2026-04-16T00:00:00Z