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3 results for Communications Specialist in San Diego, CA
- San Ysidro, CA
- onsite
- Temporary / Contract
- 45 - 57 USD / Hourly
- <p>We're seeking a Telecom Engineer to support and enhance a modern cloud-based telecom and contact center environment. This role will focus on Cisco Webex Calling, Genesys Cloud, VoIP technologies, and a large-scale migration from Mitel to Cisco Webex. The ideal candidate is a hands-on problem solver who thrives in a collaborative team environment and takes ownership from issue identification through resolution.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Cisco Webex Calling, Genesys Cloud, and other cloud telephony platforms.</li><li>Configure call routing, queues, call flows, agent settings, and user provisioning.</li><li>Support the ongoing migration from Mitel to Cisco Webex across multiple locations.</li><li>Troubleshoot telecom, contact center, routing, and voice service issues.</li><li>Manage telecom support tickets through full lifecycle resolution, including root cause analysis.</li><li>Maintain hybrid telecom environments during migration and transition periods.</li><li>Support telecom hardware, mobile devices, VoIP endpoints, and Microsoft Intune administration.</li><li>Participate in system upgrades, platform enhancements, and new technology deployments.</li><li>Recommend process improvements to enhance system performance and user experience.</li></ul><p><br></p>
- 2026-10-10T00:00:00Z
- Oceanside, CA
- onsite
- Temporary / Contract
- 28 - 32 USD / Hourly
- <p><strong>More than customer service — become the person clients remember.</strong></p><p>A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.</p><p>The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. </p><p><br></p><p>The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
- 2026-10-02T00:00:00Z
- Escondido, CA
- onsite
- Temporary / Contract
- 30 - 30 USD / Hourly
- <p>Robert Half is seeking 2 Cable Technicians to support the buildout of a newly acquired commercial facility in Escondido. This role will focus on running and terminating Ethernet cabling throughout a four-story building to support network infrastructure and building automation systems.</p><p><br></p><ul><li>Pay Rate: $30/hr.</li><li>Location: 100% Onsite, Escondido, CA</li><li>Duration: 2 months (potential to extend)</li><li>Interview Process: 1 Video Interview, 9/29 > Start</li><li>Hours: M-F 8-5pm; 40 hrs a wk</li></ul>
- 2026-09-25T00:00:00Z