<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
<p>Are you passionate about making a difference in your community while using your bilingual skills? Our client, a respected nonprofit organization in San Diego, is seeking a Spanish Call Center Representative to join their mission-driven team. This position offers the opportunity to provide essential support and resources to individuals and families across the local community.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls, providing compassionate assistance to callers in both English and Spanish.</li><li>Listen actively to understand caller needs, answer questions, and deliver accurate information regarding community services and programs.</li><li>Document calls and update client information in the organization’s database.</li><li>Collaborate with team members to support outreach initiatives and improve overall service delivery.</li><li>Maintain a professional, empathetic demeanor while assisting individuals from diverse backgrounds.</li><li>Adhere to confidentiality and nonprofit compliance standards at all times.</li></ul><p><br></p>
<p>Our company is seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is vital to ensuring customer satisfaction and supporting ongoing business success. The ideal candidate will be an excellent communicator who is comfortable solving problems and delivering service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, or chat</li><li>Address customer questions, resolve concerns, and provide accurate information regarding products and services</li><li>Process orders, applications, and service requests in a timely manner</li><li>Document all interactions in the customer relationship management (CRM) system</li><li>Escalate complex issues to the appropriate department or manager when necessary</li><li>Collaborate with colleagues in other departments to ensure seamless customer support</li></ul><p><br></p>
<p>Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints promptly and professionally</li><li>Document all customer interactions accurately in the CRM system</li><li>Collaborate with team members and escalate complex issues as needed</li><li>Maintain knowledge of products, services, and company policies to better assist customers</li><li>Meet or exceed daily performance metrics and quality assurance standards</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
<p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
<p>Our client, a reputable nonprofit organization, is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for someone who thrives in a mission-driven environment and is passionate about helping others in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to inbound inquiries via phone, email, and other channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Assist with the resolution of client concerns and direct inquiries to appropriate team members.</li><li>Maintain detailed records of all client interactions using the organization’s database.</li><li>Support outreach initiatives and assist in community engagement efforts.</li><li>Process service requests and follow up to ensure client satisfaction.</li><li>Collaborate with team members to improve the overall client experience.</li></ul><p><br></p>
<p>A fun, energetic <strong>recreational gymnastics and fitness facility in Encinitas</strong> is searching for an enthusiastic <strong>Customer Service Representative</strong> to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to parents, students, and visitors both in person and by phone.</li><li>Assist with class scheduling, enrollment, cancellations, and membership questions.</li><li>Process payments, manage class waitlists, and communicate program updates.</li><li>Maintain a safe, clean, and welcoming lobby and front desk area.</li><li>Help monitor check-in procedures for classes, camps, and special events.</li><li>Respond to messages, emails, and inquiries in a timely and helpful manner.</li><li>Support instructors by providing updated rosters, attendance sheets, and announcements.</li><li>Assist with promotional events, parent nights, and seasonal activities.</li></ul>
<p>Our company is seeking a welcoming and professional Receptionist to be the first point of contact for our office. The ideal candidate is personable, organized, and eager to provide excellent customer service to visitors and employees alike.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a friendly and professional manner</li><li>Answer and route incoming phone calls promptly and efficiently</li><li>Manage incoming and outgoing mail and packages</li><li>Assist with scheduling, meeting coordination, and administrative support tasks</li><li>Maintain a clean and organized reception area</li><li>Support various departments with clerical duties as needed</li></ul><p><br></p>
<p>Our client in Vista is seeking a polished, professional, and friendly <strong>Bilingual Spanish/English Receptionist</strong> to serve as the main point of contact for their corporate headquarters. This role is ideal for someone who enjoys interacting with employees and visitors, managing a busy front desk, and supporting administrative projects across departments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth</li><li>Answer and route high-volume incoming calls in both English and Spanish</li><li>Manage front office calendar, conference room reservations, and daily visitor logs</li><li>Assist HR, accounting, and operations teams with administrative tasks including scanning, filing, and preparing documents</li><li>Handle incoming mail, deliveries, and outgoing packages</li><li>Support onboarding by preparing badge access, parking passes, and welcome packets</li><li>Maintain lobby appearance, office supply inventory, and general workplace organization</li><li>Assist with company events, catering setups, and meeting materials</li></ul>
<p>We are seeking an experienced Client Services Administrator to join a small but dynamic financial services team. The ideal candidate will combine strong communication and organizational skills with fluency supporting both classic administrative functions and process improvements. This role is integral to delivering excellent client experiences and boosting operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for client inquiries and account administration.</li><li>Maintain and update client records using CRM and financial management platforms.</li><li>Prepare required documentation for account openings, transfers, and client transactions.</li><li>Coordinate and schedule meetings, prepare agendas, and track follow-up actions.</li><li>Support workflow automation and cross-functional process improvement initiatives.</li><li>Assist with compliance and regulatory document management.</li><li>Act as a liaison between clients, advisors, and internal teams to ensure seamless service.</li><li>Manage confidential information with professionalism and discretion.</li></ul><p><br></p>
<p>Our client, a leading property management company, is seeking a professional and personable Receptionist to serve as the first point of contact for tenants, visitors, and vendors. This critical front-desk role is ideal for someone who enjoys providing excellent customer service and supporting a dynamic office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly greet and direct guests, tenants, and service providers.</li><li>Manage multi-line phone system, transfer calls, and take accurate messages.</li><li>Receive and distribute mail, packages, deliveries, and office correspondence.</li><li>Maintain the appearance of the reception area and common office spaces.</li><li>Assist with scheduling conference rooms and coordinating maintenance requests.</li><li>Support office staff with administrative tasks, data entry, filing, and special projects as needed.</li></ul><p><br></p>
<p>A busy, client-focused office in Carlsbad is seeking a polished and bilingual <strong>Receptionist (Spanish/English)</strong> to be the welcoming face of the company. This role handles high-volume phone calls, walk-in support, and essential administrative tasks. The ideal candidate is warm, articulate, dependable, and able to switch seamlessly between Spanish and English in a professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide a friendly, professional greeting to all visitors, clients, and vendors</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage front desk calendar, meeting rooms, and visitor sign-in procedures</li><li>Assist with intake forms, client paperwork, and data entry</li><li>Translate documents and relay information in Spanish as needed</li><li>Maintain lobby cleanliness and presentation standards</li><li>Process incoming/outgoing mail and packages</li><li>Support administrative teams with scanning, filing, and document updates</li><li>Prepare daily logs, sign-in sheets, and reception reports</li><li>Provide backup support to HR, accounting, and office operations when needed</li></ul>
<p>We are seeking a friendly and professional Receptionist to serve as the first point of contact for our organization. The ideal candidate will be organized, approachable, and dedicated to providing excellent customer service to visitors and internal team members.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors, clients, and team members in a courteous and efficient manner.</li><li>Answer and direct phone calls, take messages, and respond to general inquiries.</li><li>Manage the reception area by maintaining a welcoming, organized, and tidy environment.</li><li>Schedule appointments, coordinate meeting room bookings, and support daily office operations.</li><li>Assist with mail distribution, deliveries, and basic administrative tasks as needed.</li></ul><p><br></p>
<p>Our company is seeking a reliable and professional Receptionist to join a tax-focused office in Mira Mesa, CA. As the first point of contact for clients, you will play a key role in creating a welcoming and efficient environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer and route incoming calls in a courteous and timely manner</li><li>Greet clients and visitors, ensuring a positive and professional first impression</li><li>Schedule appointments and maintain office calendars for tax professionals</li><li>Manage incoming and outgoing mail and deliveries</li><li>Assist with document organization, scanning, and filing</li><li>Maintain client confidentiality and uphold privacy policies</li><li>Support tax professionals with basic administrative projects as needed</li><li>Keep the reception area neat and organized</li></ul><p><br></p>
<p>Our client, a well-established organization in the nonprofit sector, is seeking a friendly and organized Receptionist to serve as the first point of contact for visitors and callers. This role is ideal for a professional who thrives in a mission-driven environment and enjoys supporting diverse community initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome guests, clients, and vendors in a warm and professional manner.</li><li>Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.</li><li>Manage the reception area to ensure a clean and welcoming environment.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain appointment schedules and assist with meeting coordination.</li><li>Provide general administrative support, including data entry, filing, and responding to email inquiries.</li><li>Support staff with additional projects as assigned.</li><li>Uphold confidentiality and organizational policies at all times.</li></ul><p><br></p>
We are looking for a detail-oriented General Office Clerk to join our team in Irvine, California. This is a contract position lasting 1-2 months, with flexible hours requiring approximately 5 hours of work per day. The role is fully onsite and involves a variety of administrative tasks to support daily operations.<br><br>Responsibilities:<br>• Handle incoming and outgoing mail efficiently to ensure timely distribution.<br>• Print and organize documents for various office needs.<br>• Maintain accurate filing systems to ensure quick access to records.<br>• Restock snacks and supplies to keep the office environment well-equipped.<br>• Process billing codes accurately and ensure proper documentation.<br>• Perform ad hoc tasks as needed to support the team.
