20 results for Customer Service Representative in San Clemente, CA

Customer Service Representative

Oceanside, CA
onsite
Temporary
22 - 26 USD / Hourly
Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.Our client, a growing consumer-focused brand, is seeking a Customer Service Representative who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity. Key Responsibilities<ul><li>Manage inbound customer inquiries via phone, email, and chat</li><li>Resolve issues related to orders, products, and account support</li><li>Maintain detailed CRM records and customer interaction history</li><li>Collaborate cross-functionally with operations and logistics teams</li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a high-quality, solution-oriented customer experience</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information. Key Responsibilities:<ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction. Responsibilities:• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.• Provide customers with next-step instructions and follow-up links as needed.• Accurately enter and update customer orders using the Salesforce platform.• Maintain detailed records of interactions and transactions to ensure data accuracy.• Collaborate with team members to improve processes and enhance the overall customer experience.• Stay informed about company products and services to provide knowledgeable assistance.• Handle customer concerns with professionalism and escalate complex issues when necessary.• Meet or exceed performance metrics related to call handling and customer satisfaction.
2026-04-03T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-03T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary
24.225 - 28.05 USD / Hourly
POSITION SUMMARYThe Customer Service Representative is responsible for interfacing with customers prior to and/or after sale. Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:· Answer phones in a courteous and friendly manner; greet walk in customers, vendors and partners· Process orders for equipment and parts· Respond to Customer sales inquiries, shipping dates, BOL confirmation via electronic correspondence (email)· Handle cancellations or changes in sales orders and communicate the changes with Operation Supervisor and/or related departments to ensure orders can be produced to meet shipping requirements (truck loads)· Prepare shipping documents such as export papers and commercial invoices· Responsible for logistics; Partner with logistics carrier and obtain freight quotes to minimize cost without jeopardizing quality and delivery of orders· Reviewing freight invoices against quotes and sales orders for proper billing. Submit freight packet to Accounts Payable for payment processing· Support outside sales; contracts, communication (literature), new product introduction etc.· Other projects as assigned and any other task as deemed necessary by Supervisor
2026-04-03T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the Role Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.Key Responsibilities<ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul>
2026-03-18T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19 - 22 USD / Hourly
Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer complaints and provide accurate information regarding products and services.</li><li>Document interactions and follow established procedures for issue escalation.</li><li>Maintain a high level of professionalism and adhere to company service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying trends and opportunities for process improvement.</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

San Marcos, CA
onsite
Temporary
21 - 25 USD / Hourly
In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities<ul><li>Handle patient inquiries, scheduling, and appointment coordination</li><li>Maintain accurate patient records and documentation</li><li>Verify information and support administrative workflows</li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with confidentiality and healthcare regulations</li><li>Provide a calm, solution-focused experience for patients</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19.5 - 21 USD / Hourly
Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply. Key Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul>
2026-03-19T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our company is seeking a dedicated Customer Service Representative to be the first point of contact for our clients. This position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional customer experiences. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, ensuring prompt and accurate solutions.</li><li>Resolve customer issues and provide information about products and services.</li><li>Document interactions and follow established procedures for escalating concerns.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate across departments to ensure customer needs are met efficiently.</li><li>Assist in identifying process improvements based on customer feedback.</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Contract / Temporary to Hire
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities: • Welcome customers and visitors at the door and ensure their needs are promptly addressed. • Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team. • Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes. • Organize and file job jackets systematically in the designated filing cabinets. • Create production tickets, including box specifications, load tags, and additional copies required for production processes. • Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets. • Track and log all completed backend tasks and sales orders to ensure proper documentation. • Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers. • Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-04-02T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Company: Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.Position Overview: The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.Key Responsibilities:<ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul>
2026-04-03T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-04-03T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience. Key Responsibilities:<ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul>
2026-04-01T00:00:00Z

Customer Success Specialist

Irvine, CA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Customer Success Specialist to join our team on a contract basis in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. If you have a strong background in customer service and enjoy fostering positive relationships, this position offers an excellent opportunity to contribute your expertise in a dynamic environment. Responsibilities: • Deliver exceptional customer service through various channels, including phone and email, ensuring timely and accurate responses to inquiries. • Troubleshoot and resolve connectivity issues, providing clear guidance and support to customers. • Manage multiple web browsers effectively to assist with customer requests and online problem-solving. • Handle email correspondence professionally, maintaining a high level of clarity and attention to detail. • Collaborate with internal teams to ensure customer concerns are addressed promptly and efficiently. • Maintain detailed records of customer interactions and solutions provided for future reference. • Proactively identify opportunities to enhance the customer experience and implement improvements. • Educate customers on best practices and available resources to optimize their experience. • Track and analyze customer feedback to identify trends and recommend actionable solutions. • Ensure adherence to company policies and procedures while delivering personalized service.
2026-04-03T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-04-03T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company: Our client, a well-established construction company, is seeking a Bilingual Customer Service Representative to support their growing operations. This organization is known for delivering high-quality projects and maintaining strong relationships with clients, vendors, and field teams.Position Overview: The Bilingual Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking clients, vendors, and internal teams. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced, project-driven environment.Key Responsibilities:<ul><li>Provide exceptional customer service in both Spanish and English via phone, email, and in person</li><li>Serve as a liaison between clients, subcontractors, and internal teams</li><li>Handle inbound inquiries related to project timelines, service requests, and general support</li><li>Schedule appointments, site visits, and service calls for field teams</li><li>Maintain and update customer records, job details, and service requests in internal systems</li><li>Assist with coordinating project documentation, contracts, and work orders</li><li>Resolve customer concerns in a timely and professional manner</li><li>Support billing inquiries, invoices, and payment follow-ups as needed</li><li>Collaborate with project managers and operations teams to ensure smooth communication</li></ul>
2026-04-03T00:00:00Z

Bilingual Call Center Specialist

San Diego, CA
onsite
Temporary
18.5 - 21 USD / Hourly
Our team is seeking a Bilingual Call Center Specialist to join a dynamic call center environment in support of our valued clients. The ideal candidate will be fluent in English and Spanish, possess excellent communication skills, and thrive in a fast-paced setting. This is a great opportunity for individuals passionate about customer service and providing support across multiple channels. Key Responsibilities:<ul><li>Respond to a high volume of inbound and outbound calls in both English and Spanish</li><li>Assist customers by providing information, resolving concerns, and delivering solutions in a courteous and efficient manner</li><li>Document all customer interactions and update records accurately in our database</li><li>Work collaboratively with team members to achieve department goals</li><li>Escalate complex inquiries to the appropriate supervisor or department as needed</li><li>Maintain confidentiality of customer information at all times</li></ul>
2026-03-19T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-04-03T00:00:00Z