Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.<br>•<br>Take responsibility for projects and solutions within the larger business initiative.<br>•<br>Handle business-critical IT tasks and systems administration.<br>•<br>Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.<br>•<br>Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.<br>•<br>Analyze processes, technologies, and vendors continually to find areas for improvement.<br>•<br>Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they are offering the best possible service and value for business needs.<br>•<br>Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.<br>•<br>Mentors, interviews, hires, trains, reviews, supervises, and discipline employees.<br>•<br>Develop and execute disaster planning and maintain data backups.<br>•<br>Developing and implementing IT policy and best practice guides for the organization<br>•<br>Managing and reporting on allocation of IT budget<br>•<br>Identifying opportunities for team training and skills advancement<br>•<br>Develop and implement policies related to network security, disaster recovery, and IT infrastructure.<br>•<br>Analyze resource utilization and develop strategies to optimize performance.<br>•<br>Establish, measure, and define IT goals and maintain an IT roadmap.<br>•<br>Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.<br>•<br>Establish a security policy to protect company information and resources.<br>Required Education and Experience:<br>Bachelor’s degree in IT, computer science, or a related field. A minimum of 5-7 years of experience in IT management Preferred Education and Experience:<br>MST-HR-JD031 Revise Date:2024/03/05<br>Supervisory Responsibilities:<br>Directly supervises all employees involved in the IT department. activities. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; assisting management with appraising performance; rewarding employees; addressing complaints and resolving problems.<br>Travel Required: Up to 25%
IT Manager in the Industrial Power Systems Division (IPSD) segment of the Power & Energy GCIO organization. We are seeking an experienced IT Manager for our IPSD Large Engine facilities in South Texas. In this role, you will lead a team of 7-10 IT professionals who are responsible for providing application and site support for Seguin, Schertz and San Antonio. The role is responsible for supporting operations, technical infrastructure, project/portfolio execution, supporting strategic enterprise programs and leading modernization of systems aligned to strategic roadmaps. <br><br>The selected candidate must establish and maintain strong relationships with business partners, a global team of IT professionals and software vendors. Additionally, the incumbent will serve as a strategic IT business partner ensuring the delivery of high-quality, innovative solutions that align with business objectives. The scope manages 7-8 Caterpillar staff & 2-3 agency staff across 3 sites, and $6M in technology spend.<br><br>What You Will Do:<br><br>Lead and motivate a team overseeing the performance of individual team members and the team, fostering a culture of Lean, innovation and modeling Our Behaviors and Our Values In Action.<br><br>Drive innovation and solve complex business challenges by deploying new technologies that enable modernization, strengthen digital and AI capabilities, while leading process improvements and automation to improve operational excellence.<br><br>Manage the development, deployment, maintenance, and integration of IT applications aligned to business-relevant IT strategies, priorities and strategic roadmap.<br><br>Build and maintain relationships with business partners, vendors, and Caterpillar IT driving alignment in goals, strategy, priorities, and outcomes. <br><br>Remove roadblocks and prioritize resources to achieve strategic business objectives.<br><br>What You Will Have:<br><br>Leadership: Proven experience in leading and managing application or site support teams.<br><br>Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.<br><br>Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.<br><br>Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.<br><br>Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).<br> <br><br>Top Candidates Will Also Have:<br><br>Bachelor’s Degree in Computer Science, Information Technology, or related field<br><br>Strong skills in planning, initiating actions, delegation, consensus building, decision-making, and leadership.<br><br>Experience in industrial manufacturing and digital transformation.<br><br>Familiarity with multiple technologies (Distributed, Mainframe, Integration, MES, ERP).<br><br>Strong communication and conflict management skills, accountability, relationship building<br><br>Project management expertise (scope, cost, time estimation, resource planning).<br><br>Additional Information:<br><br>Travel is less than 10%