We are looking for a Quality Engineer to join our team in San Antonio, Texas. In this role, you will play a key part in ensuring product reliability and customer satisfaction by managing warranty processes and driving quality improvement initiatives. You will collaborate with cross-functional teams to analyze failures, implement corrective actions, and contribute to the continuous enhancement of our products and processes.<br><br>Responsibilities:<br>• Administer warranty returns by conducting detailed failure analyses and utilizing investigative methods to evaluate returned parts.<br>• Update and manage customer warranty claims while delivering exceptional customer service.<br>• Support internal Quality and Engineering teams by providing technical assistance and educating users on product applications.<br>• Collaborate with accounting teams to ensure warranty credits are accurately applied to appropriate accounts.<br>• Address customer complaints and lead corrective action efforts using Global 8D methodology, influencing stakeholders such as suppliers, designers, and manufacturers.<br>• Process engineering changes, deviations, and warranty lab analyses to ensure quality standards are met.<br>• Monitor customer platforms to track warranty metrics and identify areas for improvement.<br>• Share insights from warranty analyses across product and customer platforms, incorporating lessons learned into new projects.<br>• Manage and report on Key Performance Indicators (KPIs), including warranty budgets and product return rates.<br>• Provide technical guidance to team members on problem-solving techniques and quality methods.
Identifies, implements, maintains, and monitors risk-informed, standards-based, effective, and efficient security controls within a hybrid multi-cloud technology environment.<br><br>Supports continuous integration and continuous development pipelines and processes that automatically build, test, and deploy infrastructure and containerized applications to ensure appropriate security checks are included automatically or manually. Reviews software releases and infrastructure changes for security vulnerabilities and risks prior to approval.<br><br>Supports enterprise software development and cloud infrastructure projects and production applications that store, process, and transmit regulated data to ensure controls meet or exceed standards.<br><br>Manages vulnerabilities and security testing for on premise and cloud-hosted applications and tracks issues to remediation.<br><br>Supports audit and compliance efforts to ensure applications, infrastructure, and integrations meet applicable compliance and contractual standards.<br><br>Identifies, recommends, and tests technical security standards and guidelines for software development, DevOps, and release management to ensure that all delivered solutions and architecture adhere to industry best-practices for availability, confidentiality, and integrity.<br><br>Partners with internal and external development teams and other stakeholders to improve security and operational monitoring for cloud hosted workloads.<br><br>Develops and tests incident response plans to prepare for, respond to, and recover from security incidents and operational issues as part of an incident response team.<br><br>Supports efforts to provide for a secure integrated development environment for external and internal software and release management pipelines.<br><br>Builds and tracks performance indicators and metrics to inform security control monitoring in cloud environments.<br><br>Performs all other duties as assigned.<br><br>Serious candidates will possess the minimum qualifications:<br><br>Bachelor’s Degree in Computer or Software Engineering, Information Security, Cybersecurity or related field from an accredited four year college or university required. Master’s Degree preferred.<br><br>AWS Certified Solutions Architect or DevOps Engineer Professional certification required.<br><br>AWS Security Specialty certification highly desired.<br><br>Certified Information Systems Security Professional (CISSP) and Certified Cloud Security Professional (CCSP) highly desired.<br><br>Cloud Security Alliance (CSA) Certificate of Cloud Security Knowledge (CCSK) desired.<br><br>GIAC Cloud Security Automation (GCSA) certification highly desired. Must be able to obtain certification within 6 months of hire.<br><br>Minimum eight (8) years of extensive security engineering experience, including architectural design using AWS best practices and industry standards.<br><br>Experience implementing and managing tools for security, availability, and compliance monitoring in a cloud environment which includes collecting data, parsing log files, capturing network traffic, setting alert thresholds, and notifying stakeholders.
<p><strong>Senior Cloud Engineer</strong></p><p>Austin, TX | Hybrid | Contract</p><p><br></p><p>We are partnering with an Austin based client to identify a Senior Cloud Engineer for their 6-month contract engagement. The Senior Cloud Engineer will design, build, and support cloud infrastructure across enterprise environments. This role is hands‑on and focuses on architecting and automating cloud solutions, with an emphasis on databases, identity, networking, and security. You will work closely with engineering, architecture, and product teams to drive cloud adoption and ensure reliable, scalable, secure platform delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build, update, and troubleshoot cloud infrastructure across large, complex environments.</li><li>Develop and automate infrastructure using Terraform and other IaC tools.</li><li>Create reusable, modular, and orchestrated code to deploy resources consistently and efficiently.</li><li>Analyze technical requirements and propose meaningful, actionable solutions.</li><li>Research and implement new tools, patterns, and cloud-native technologies.</li><li>Continuously identify opportunities to improve processes, tooling, and technical approaches.</li></ul>
We are looking for an experienced Enterprise Architect to join our team in New Braunfels, Texas. In this role, you will be responsible for designing and maintaining enterprise-level technical architectures, ensuring scalability, security, and alignment with organizational objectives. This position offers an opportunity to collaborate with stakeholders and technical teams to create unified solutions that drive growth and innovation.<br><br>Responsibilities:<br>• Define and manage enterprise-wide technical architectures, including cloud platforms, integrations, data systems, and applications.<br>• Create scalable and secure solutions utilizing Oracle Cloud, Oracle Fusion, and other utility platforms.<br>• Develop technology roadmaps, integration strategies, and reference architectures to support organizational growth.<br>• Collaborate with stakeholders to establish and execute strategic architectural roadmaps.<br>• Leverage Oracle native services and AWS capabilities to design resilient and efficient solutions.<br>• Set integration strategies for cloud applications, enterprise systems, and operational technologies.<br>• Establish architectural standards, design principles, and governance practices to enhance standardization and compliance.<br>• Provide oversight on solution designs developed by internal teams or external vendors.<br>• Evaluate architectural risks and align strategies to support portfolio planning and modernization.<br>• Mentor technical teams to enhance architecture literacy and alignment across projects.
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service.<br><br>Responsibilities:<br>• Act as the primary escalation point for resolving advanced technical issues and support tickets.<br>• Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions.<br>• Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills.<br>• Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency.<br>• Configure and maintain network systems, including routing, switching, and firewall technologies.<br>• Deploy and manage server environments to ensure optimal performance and reliability.<br>• Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations.<br>• Implement and manage backup solutions, security protocols, and disaster recovery systems.<br>• Optimize network performance by configuring VLANs, IP addressing, and DNS systems.<br>• Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
We are looking for a highly skilled Systems Engineer to join our team in San Antonio, Texas. In this Contract to permanent position, you will play a critical role in maintaining and optimizing our core systems and data center infrastructure, ensuring reliability and high availability. This role requires expertise in server integration, disaster recovery planning, and automation processes to support efficient operations and business continuity.<br><br>Responsibilities:<br>• Manage and administer physical and virtual servers across Linux, Windows, and other platforms to ensure seamless integration and functionality.<br>• Oversee data center operations, focusing on high availability and optimizing system performance for critical transactions.<br>• Implement and test automation solutions to meet evolving business requirements using advanced tools and platforms.<br>• Coordinate disaster recovery efforts, including failover processes and root cause analysis to enhance infrastructure resilience.<br>• Collaborate with outsourced resources and internal teams to ensure smooth operations and adherence to best practices.<br>• Evaluate, document, and refine operational processes to improve efficiency and reliability.<br>• Support batch job scheduling and business process automation to streamline workflows.<br>• Act as a Tier-level resource for troubleshooting and resolving complex system issues.<br>• Drive continuous improvements by analyzing system performance and implementing necessary enhancements.<br>• Ensure compliance with security protocols and system standards across all environments.
