3 results for Site Reliability Engineer in San Antonio, TX

Quality Engineer

San Antonio, TX
onsite
Permanent
100000 - 115000 USD / Yearly
We are looking for a Quality Engineer to join our team in San Antonio, Texas. In this role, you will play a key part in ensuring product reliability and customer satisfaction by managing warranty processes and driving quality improvement initiatives. You will collaborate with cross-functional teams to analyze failures, implement corrective actions, and contribute to the continuous enhancement of our products and processes. Responsibilities: • Administer warranty returns by conducting detailed failure analyses and utilizing investigative methods to evaluate returned parts. • Update and manage customer warranty claims while delivering exceptional customer service. • Support internal Quality and Engineering teams by providing technical assistance and educating users on product applications. • Collaborate with accounting teams to ensure warranty credits are accurately applied to appropriate accounts. • Address customer complaints and lead corrective action efforts using Global 8D methodology, influencing stakeholders such as suppliers, designers, and manufacturers. • Process engineering changes, deviations, and warranty lab analyses to ensure quality standards are met. • Monitor customer platforms to track warranty metrics and identify areas for improvement. • Share insights from warranty analyses across product and customer platforms, incorporating lessons learned into new projects. • Manage and report on Key Performance Indicators (KPIs), including warranty budgets and product return rates. • Provide technical guidance to team members on problem-solving techniques and quality methods.
2026-02-10T00:00:00Z

Network/Systems Engineer

San Antonio, TX
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service. Responsibilities: • Act as the primary escalation point for resolving advanced technical issues and support tickets. • Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions. • Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills. • Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency. • Configure and maintain network systems, including routing, switching, and firewall technologies. • Deploy and manage server environments to ensure optimal performance and reliability. • Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations. • Implement and manage backup solutions, security protocols, and disaster recovery systems. • Optimize network performance by configuring VLANs, IP addressing, and DNS systems. • Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
2026-02-05T00:00:00Z

Software Engineer

San Antonio, TX
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for a skilled Software Engineer to join our team in San Antonio, Texas. In this role, you will specialize in developing and maintaining software solutions for advanced testing equipment, including dynamometer facilities and emissions measurement systems. This position offers the opportunity to collaborate with customers and suppliers on technical challenges while contributing to innovative engineering projects. Responsibilities: • Design and maintain LabView-based software to control dynamometer facilities and related testing equipment. • Conduct engineering analysis to support the development of new test equipment, including systems involving fluid dynamics and heat transfer. • Provide technical assistance with emissions measurement tools such as emissions benches and dilution tunnels. • Engage with customers and suppliers to address technical inquiries and ensure project requirements are met. • Manage multiple projects simultaneously, ensuring high-quality deliverables within established timelines. • Maintain attention to detail in programming and analysis tasks to ensure accuracy and reliability. • Collaborate with cross-functional teams to enhance operational efficiency and meet testing compliance standards.
2026-03-06T00:00:00Z