<p><strong>Application Support Technician</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are seeking an Application Specialist Technician to support a newly launched, enterprise-grade platform. This role will focus on helping users successfully onboard, configure, and navigate the platform, while providing ongoing technical and functional support. You’ll work closely with product, engineering, and implementation teams to ensure a seamless user experience and timely resolution of issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide day-to-day support to users, including onboarding, configuration guidance, and troubleshooting</li><li>Respond to and resolve support tickets, ensuring clear communication and timely follow-up</li><li>Diagnose and escalate complex technical or platform-related issues as needed</li><li>Partner with product, engineering, and implementation teams to drive issue resolution</li><li>Document support processes, solutions, and common issues for knowledge sharing</li><li>Monitor trends in support requests and contribute to process and platform improvements</li><li>Assist in user training and adoption efforts to improve overall platform utilization</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
<p><strong>Desktop Support Technician </strong></p><p>Onsite | Austin, TX | 6-month Contract</p><p><br></p><p>We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.</p><p>• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.</p><p>• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.</p><p>• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.</p><p>• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.</p><p>• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.</p><p>• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.</p><p>• Provide occasional assistance at other company locations if business needs require travel.</p><p>• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.</p><p>• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.</p>
<p><strong>IT Support Technician</strong></p><p>Onsite | Buda, TX | Contract</p><p><br></p><p>Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide first-level support for desktops, laptops, printers, mobile devices, and other common workplace technology.</p><p>• Monitor and resolve service requests by assisting employees with routine technical issues in a timely manner.</p><p>• Travel between office, shop, and nearby job site locations to deliver in-person IT support.</p><p>• Prepare and install computers, peripherals, and related equipment for new and existing users.</p><p>• Investigate connectivity problems and assist with diagnosing network-related issues affecting users and devices.</p><p>• Support technology used in shop environments, including workstations, tool-connected systems, and operational equipment.</p><p>• Serve as on-site technical assistance for senior IT staff and third-party vendors by performing hands-on tasks when requested.</p><p>• Coordinate employee onboarding support by setting up devices, accounts, and required access.</p><p>• Maintain accurate records of hardware assets and help manage inventory of IT equipment.</p>
We are looking for a Network Engineer to support and strengthen our technology environment in San Antonio, Texas. This role is responsible for building and sustaining secure, high-performing network and cloud infrastructure while ensuring reliable connectivity for users across the organization. The ideal candidate brings strong experience in network operations, Microsoft platforms, and Azure, along with a proactive approach to troubleshooting, security, and service delivery.<br><br>Responsibilities:<br>• Build, configure, and support resilient network and systems environments that meet security, performance, and scalability needs.<br>• Administer network protection measures by maintaining firewalls, VPN connections, and security appliances across office and cloud-based environments.<br>• Establish and maintain IP-related standards, technical procedures, and operational guidelines to promote consistency and compliance.<br>• Diagnose and resolve infrastructure issues involving hardware, software, connectivity, and system performance throughout the organization.<br>• Provide technical support for Microsoft technologies, including Windows Server, SharePoint, Microsoft 365, and Active Directory services.<br>• Manage Azure resources such as virtual networks, virtual machines, databases, and identity components, while connecting cloud services with on-premises platforms and enterprise applications.<br>• Perform vulnerability reviews, coordinate remediation efforts, and apply system patches to reduce operational and security risk.<br>• Act as an advanced escalation resource for complex technical problems and drive issues through to resolution.<br>• Maintain accurate service records, manage support priorities effectively, and keep end users informed with clear status updates and outcomes.
We are looking for a Systems Engineer to support and strengthen enterprise infrastructure in San Antonio, Texas. This role focuses on building reliable, secure environments across on-premises and cloud platforms while helping users and teams resolve complex technical issues. The ideal candidate brings strong experience with Microsoft ecosystems, Azure services, and network security, along with the judgment and professionalism needed to work with sensitive systems and information.<br><br>Responsibilities:<br>• Build, administer, and improve network and server environments with a focus on security, performance, and long-term scalability.<br>• Maintain protective controls across systems and networks by applying established security standards, monitoring risks, and addressing exposures promptly.<br>• Create and uphold technical policies, operating procedures, and infrastructure standards related to IP networking and system administration.<br>• Diagnose and resolve escalated hardware, software, connectivity, and infrastructure problems across the organization.<br>• Support Microsoft technologies such as Windows Server, SharePoint, Microsoft 365, Exchange-related services, and Active Directory environments.<br>• Administer Azure resources, including virtual machines, virtual networks, databases, and identity services, while ensuring effective integration with on-premises platforms and business applications.<br>• Configure and monitor firewalls, VPN connections, and other network security tools to maintain secure communication between offices, users, and cloud environments.<br>• Perform patch management, vulnerability identification, and remediation activities to keep infrastructure current and protected.<br>• Serve as a senior technical point of contact by documenting work accurately, managing support tickets efficiently, and providing users with clear status updates throughout issue resolution.
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees across our banking environment in San Antonio, Texas. This role focuses on resolving day-to-day technology issues, supporting endpoint devices and user access, and helping maintain a secure, efficient workplace. The ideal candidate is comfortable balancing hands-on troubleshooting with documentation, coordination, and continuous improvement of support processes.<br><br>Responsibilities:<br>• Deliver timely technical support to end users by managing service requests, diagnosing issues, and driving problems through to resolution.<br>• Set up, relocate, update, and decommission technology equipment while guiding employees on proper use through clear instructions and reference materials.<br>• Install, configure, and maintain business applications, workstation hardware, and mixed cloud and on-premises systems, including Microsoft 365 environments.<br>• Support organizational endpoints such as desktop computers, laptops, printers, scanners, cameras, and ATM-related devices to ensure reliable operation.<br>• Use network administration tools to place endpoint devices on the correct VLANs and maintain proper connectivity standards.<br>• Perform routine system maintenance activities such as patch deployment, health monitoring, and performance tuning to keep devices operating effectively.<br>• Administer Microsoft Intune for device setup, compliance enforcement, software distribution, and update management across managed endpoints.<br>• Maintain accurate IT asset records and oversee equipment lifecycle activities from deployment through replacement or retirement.<br>• Manage user identities and access by handling account provisioning, permission updates, password support, and other security-related tasks.<br>• Partner with internal technology teams and outside vendors to escalate incidents, support deployments and upgrades, and improve operational processes through documentation and reporting.
We are looking for an IT Administrator to join our team in San Antonio, Texas, supporting day-to-day technology operations while helping the business work smarter and scale effectively. This position is well suited for someone who is curious, dependable, and eager to expand their technical skills through hands-on work across systems support, automation, reporting, and process improvement. You will collaborate with leaders and cross-functional teams to resolve issues, strengthen workflows, and introduce practical technology solutions that create measurable business value.<br><br>Responsibilities:<br>• Partner with leadership and internal teams to support business systems, resolve technical issues, and improve how technology supports daily operations.<br>• Administer and enhance HubSpot processes by refining workflows, maintaining accurate data, and supporting reliable automation.<br>• Create and maintain system connections and automated tasks using platforms such as Zapier and other integration tools.<br>• Investigate software and system problems, identify root causes, and implement effective solutions that reduce disruption and improve performance.<br>• Evaluate emerging tools, including AI-enabled solutions, and assist with implementation efforts across multiple departments.<br>• Document operational procedures, system configurations, and workflow standards to improve consistency and knowledge sharing.<br>• Contribute to reporting accuracy by supporting dashboards, validating data, and helping teams access dependable business insights.<br>• Coordinate employee technology setup and retrieval, while tracking equipment assignments, inventory status, maintenance needs, and replacements.<br>• Perform regular audits of hardware and software assets to maintain accountability, accuracy, and compliance with internal standards.<br>• Drive process improvements that reduce manual effort, strengthen scalability, and increase efficiency across the organization.
We are looking for an experienced technology executive to lead enterprise infrastructure strategy and strengthen operational resilience across the organization in San Antonio, Texas. This role will guide technical planning, advise senior leadership on complex technology decisions, and build high-performing teams that support dependable services for schools and office operations. The ideal candidate brings deep expertise in infrastructure, cloud platforms, security frameworks, and service management, along with the ability to communicate effectively with executives and governance stakeholders.<br><br>Responsibilities:<br>• Lead the creation, maintenance, and testing of disaster recovery and business continuity strategies to reduce operational risk and support uninterrupted services.<br>• Advise executive leadership on technology direction, infrastructure priorities, and long-term investments across core technical domains.<br>• Oversee the development of operational standards, technical documentation, and internal communications that promote consistency and accountability.<br>• Establish and refine service management practices that track system performance, identify improvement opportunities, and raise service quality for schools and administrative offices.<br>• Direct infrastructure and platform initiatives involving data centers, cloud environments, virtualization, networking, and enterprise systems.<br>• Prepare and deliver updates, recommendations, and performance insights for board meetings and executive presentations.<br>• Manage audit readiness efforts by coordinating evidence collection, reviewing controls, and supporting compliance-related activities.<br>• Lead cross-functional teams and external vendors to execute technology projects, strengthen operational maturity, and drive organization-wide change.<br>• Champion the use of industry frameworks and best practices in security, project delivery, quality assurance, and systems design.
We are looking for a Systems Administrator to support core infrastructure operations for a client in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable managing server environments, virtualization platforms, and essential networked systems while helping maintain reliable day-to-day IT performance. The role calls for a technically capable, detail-oriented individual who can also explain system issues and solutions clearly to colleagues with varying levels of technical knowledge.<br><br>Responsibilities:<br>• Manage daily administration of server, storage, network, and software environments to keep systems secure, stable, and available.<br>• Install, configure, update, and maintain infrastructure components, including operating systems, hardware platforms, and supporting applications.<br>• Administer Active Directory services along with backup processes, storage resources, and related infrastructure technologies.<br>• Support and maintain monitoring and management utilities used to track system health, performance, and operational issues.<br>• Oversee virtualized environments across Microsoft Hyper-V and VMware vCenter, including routine maintenance and support activities.<br>• Troubleshoot infrastructure problems and coordinate timely resolution to minimize downtime and service disruption.<br>• Communicate technical concepts, system status, and issue resolution steps in a clear manner to non-technical users and stakeholders.<br>• Contribute to automation and administrative efficiency through PowerShell scripting when appropriate.
We are looking for an experienced Systems Administrator to support and maintain core infrastructure in New Braunfels, Texas. This Long-term Contract position focuses on ensuring reliable system performance, secure user access, and efficient desktop and server operations across a Microsoft-based environment. The ideal candidate will bring strong hands-on expertise with Windows administration, directory services, end-user support, and virtualization technologies while contributing to a stable and well-managed IT operation.<br><br>Responsibilities:<br>• Administer Windows Server environments to maintain availability, performance, and system security.<br>• Manage Active Directory services, including user accounts, group policies, permissions, and access controls.<br>• Provide support for Windows 10 workstations by troubleshooting hardware, software, and operating system issues.<br>• Maintain and support Dell infrastructure components to help ensure dependable endpoint and server operations.<br>• Configure, monitor, and troubleshoot Citrix environments to deliver consistent remote access and application performance.<br>• Perform routine system maintenance, patching, upgrades, and health checks across servers and desktop platforms.<br>• Investigate technical incidents, resolve escalated issues, and document solutions to improve ongoing support.<br>• Assist with infrastructure improvements and operational changes, including system updates or environment transitions when required.
<p><strong>GRC Analyst</strong></p><p>Hybrid | Austin, TX | Contract</p><p><br></p><p>We are seeking a detail-oriented GRC (Governance, Risk, and Compliance) Analyst to support ongoing security, risk management, and compliance initiatives. This contract role will partner with IT, Security, Audit, and business stakeholders to strengthen internal controls, ensure regulatory alignment, and support enterprise risk programs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support governance, risk, and compliance programs across IT and business functions</li><li>Conduct risk assessments, control testing, and gap analysis for systems and processes</li><li>Assist with audit readiness efforts (internal/external), including evidence collection and documentation</li><li>Maintain and update policies, procedures, and control frameworks</li><li>Monitor compliance against frameworks such as SOC 2, ISO 27001, NIST, HIPAA, PCI-DSS, or SOX (as applicable)</li><li>Track remediation efforts and partner with stakeholders to address audit findings and control gaps</li><li>Support third-party/vendor risk assessments and ongoing monitoring</li><li>Leverage GRC tools to manage risk registers, controls, and reporting</li><li>Provide reporting and dashboards on risk posture and compliance status to leadership</li></ul>