<p><strong>Network Engineer</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, implement, manage, and support enterprise network infrastructure</li><li>Monitor network performance, availability, and security to ensure optimal uptime</li><li>Troubleshoot and resolve network issues related to LAN, WAN, VPN, and wireless environments</li><li>Configure and maintain network hardware such as routers, switches, firewalls, and access points</li><li>Implement and manage network security controls, policies, and best practices</li><li>Collaborate with IT teams to support application, server, and cloud network requirements</li><li>Perform network upgrades, patches, and capacity planning</li><li>Document network architecture, configurations, and standard operating procedures</li><li>Support network connectivity for on‑prem, cloud, and hybrid environments</li><li>Participate in on‑call rotations and respond to network outages or incidents as needed</li></ul>
We are looking for a GRC Specialist to support governance and operational documentation efforts for a Long-term Contract position based in San Antonio, Texas. This role will partner with teams across the business to capture how work is performed today, translate findings into clear process documentation, and highlight opportunities to strengthen control visibility and consistency. The ideal candidate brings strong analytical skills, experience working with operational stakeholders, and the ability to turn complex workflows into practical, audit-ready materials.<br><br>Responsibilities:<br>• Partner with implementation, operations, support, compliance, and risk teams to capture and document end-to-end operational processes across current-state environments.<br>• Facilitate interviews, workshops, and discovery sessions with subject matter experts to understand systems, approvals, handoffs, and decision paths within daily operations.<br>• Develop process maps, workflow diagrams, and supporting narratives that present existing procedures in a clear and accessible format.<br>• Analyze documented activities to uncover process gaps, inconsistent execution, and manual interventions, then elevate recurring concerns to project stakeholders.<br>• Standardize documentation so that materials can be reused for reference, audit support, and future process optimization efforts.<br>• Review workflows and associated risk and control information with process owners to confirm accuracy, completeness, and alignment with actual practice.<br>• Communicate progress, emerging risks, and project dependencies through regular updates to leadership and key stakeholders.<br>• Support governance and data-focused analysis by interpreting operational information and connecting process documentation to broader control and reporting needs.
We are looking for a Network Administrator to support and enhance enterprise connectivity in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who can maintain reliable network operations, improve performance, and provide timely technical support to internal teams and external partners. The person in this role will work across LAN and WAN environments, ensuring network infrastructure is well configured, documented, and aligned with business needs.<br><br>Responsibilities:<br>• Monitor network activity and evaluate system performance to identify issues and implement improvements that increase reliability and efficiency.<br>• Apply software updates, patching, and hardware adjustments to maintain stable operations and address infrastructure weaknesses.<br>• Configure and maintain LAN and WAN components, including routers, switches, firewalls, and related network devices.<br>• Create and keep accurate technical documentation for network configurations, topology, and support procedures.<br>• Troubleshoot connectivity and performance problems reported by employees, administrators, service providers, site contacts, and vendors.<br>• Provide day-to-day technical support for network-related incidents, service requests, and operational questions.<br>• Work with stakeholders and external partners to resolve escalated issues and ensure network services meet business expectations.<br>• Support deployment, maintenance, and ongoing optimization of Cisco-based network environments across multiple layers of infrastructure.
<p><strong>IT Support Lead</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>We are looking for an experienced IT Support Lead to join our team in Austin, Texas. In this role, you will act as the primary IT presence for a local office, serving approximately 150 end users. This is a long-term contract position offering the opportunity to take ownership of IT operations and collaborate with global teams to ensure seamless technology support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Level 1 and Level 2 technical support for onsite and remote users, addressing immediate IT needs efficiently.</p><p>• Serve as the escalation point for local IT issues, coordinating with global support teams as required.</p><p>• Manage endpoint engineering tasks and perform light system administration to maintain operational efficiency.</p><p>• Administer Jamf for Mac devices, including provisioning, group management, and laptop deployments.</p><p>• Troubleshoot and support a variety of cloud-based applications used across the organization.</p><p>• Ensure optimal performance and user support in Windows-based environments.</p><p>• Monitor and manage service desk tickets to resolve issues promptly and effectively.</p><p>• Maintain the functionality of virtual desktop infrastructure (VDI) and provide deskside support as needed.</p><p>• Implement best practices for IT service management (ITSM) and Active Directory administration.</p><p>• Collaborate with stakeholders to identify and address technology needs proactively.</p>
<p>We are looking for a Help Desk Specialist to support end users in a hybrid role based in Austin, Texas. This Long-term Contract opportunity is ideal for an entry-level candidate who is detail oriented and enjoys solving technical issues, delivering strong customer support, and working across both onsite and remote environments. The position focuses on day-to-day desktop support, ticket resolution, and content updates while helping maintain a smooth experience for employees and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical assistance for end users by resolving common hardware, software, and access-related issues in a timely manner.</p><p>• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure accurate updates through resolution.</p><p>• Perform password resets and assist users with account access concerns while following established support procedures.</p><p>• Support Microsoft Office 365 applications by addressing user questions, basic configuration needs, and routine functionality problems.</p><p>• Deliver a high level of customer service in a public-facing support environment, assisting users both remotely and in person.</p><p>• Troubleshoot desktop and end-user issues through remote support tools as well as onsite desk-side assistance when needed.</p><p>• Help with content-related updates and other routine support tasks that contribute to daily operational continuity.</p>
<p><strong>Help Desk Support, Tier II</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>We are looking to hire a Tier II Help Desk Support professional to deliver advanced technical assistance for employees across Austin, Texas. This contract position is ideal for someone who can take ownership of escalated support issues, resolve complex endpoint and access-related problems, and maintain a high standard of service in a manufacturing environment. The role combines hands-on troubleshooting with strong communication, documentation, and collaboration across technical teams. You will help keep daily operations running smoothly by improving issue resolution, supporting end users, and contributing to a reliable IT support experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response.</p><p>• Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access.</p><p>• Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs.</p><p>• Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution.</p><p>• Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues.</p><p>• Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business.</p><p>• Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues.</p><p>• Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery.</p><p>• Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation.</p><p>• Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices.</p>
We are looking for a Systems Administrator to support core infrastructure operations for a client in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable managing server environments, virtualization platforms, and essential networked systems while helping maintain reliable day-to-day IT performance. The role calls for a technically capable, detail-oriented individual who can also explain system issues and solutions clearly to colleagues with varying levels of technical knowledge.<br><br>Responsibilities:<br>• Manage daily administration of server, storage, network, and software environments to keep systems secure, stable, and available.<br>• Install, configure, update, and maintain infrastructure components, including operating systems, hardware platforms, and supporting applications.<br>• Administer Active Directory services along with backup processes, storage resources, and related infrastructure technologies.<br>• Support and maintain monitoring and management utilities used to track system health, performance, and operational issues.<br>• Oversee virtualized environments across Microsoft Hyper-V and VMware vCenter, including routine maintenance and support activities.<br>• Troubleshoot infrastructure problems and coordinate timely resolution to minimize downtime and service disruption.<br>• Communicate technical concepts, system status, and issue resolution steps in a clear manner to non-technical users and stakeholders.<br>• Contribute to automation and administrative efficiency through PowerShell scripting when appropriate.
We are looking for a strategic technology leader to shape and advance the enterprise architecture vision for our organization in Seguin, Texas. This role will connect long-term business priorities with scalable technology decisions, helping drive modernization, resilience, and operational performance across the enterprise. The ideal candidate brings strong leadership experience, a deep understanding of complex enterprise environments, and the ability to guide transformation in an industrial or manufacturing setting.<br><br>Responsibilities:<br>• Create and direct an enterprise architecture roadmap that supports growth, digital advancement, and improved business efficiency.<br>• Establish architecture standards, guiding principles, and governance practices to promote consistency across systems, teams, and business functions.<br>• Work closely with senior leadership to align technology direction, investment priorities, and platform decisions with organizational goals.<br>• Lead the consolidation of major business and operational platforms into a cohesive, scalable technology ecosystem.<br>• Drive modernization efforts for legacy environments while expanding the use of cloud solutions, edge technologies, and industrial connectivity capabilities.<br>• Provide architectural oversight for enterprise data platforms, analytics environments, cybersecurity strategies, infrastructure, and related technology domains.<br>• Manage and mentor enterprise, solution, and domain architects to encourage innovation and maintain architectural discipline across initiatives.<br>• Assess emerging technologies and market trends to inform strategic planning and strengthen long-term competitiveness.<br>• Promote compliance with regulatory expectations, security standards, and enterprise risk management practices across architecture initiatives.
<p><strong>Jira Platform Administrator</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>Robert Half is hiring a Jira Platform Administrator to support service operations through thoughtful platform design, administration, and process enablement. This long-term contract position is ideal for someone who can combine technical configuration expertise with a consultative approach to building scalable, user-friendly service management solutions. The role will work closely with IT and business stakeholders to shape effective workflows, improve service visibility, and strengthen operational consistency across teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the day-to-day administration of Jira Service Management, including service projects, customer portals, workflows, request forms, and queue structures.</p><p>• Build and refine SLA rules, automation logic, notification schemes, and access controls to support reliable and accountable service delivery.</p><p>• Partner with service owners and cross-functional stakeholders to gather requirements and convert operational needs into practical Jira Service Management designs.</p><p>• Create scalable service models, request catalogs, and portal experiences that are easy for end users to navigate and aligned with established service management practices.</p><p>• Establish configuration standards, reusable templates, and governance approaches that promote consistency across multiple service teams.</p><p>• Assess native platform capabilities, marketplace applications, and system integrations to recommend solutions that improve performance and usability.</p><p>• Support the configuration of incident, request, problem, change, and knowledge processes within the platform.</p><p>• Develop dashboards, reports, and visibility tools that help operational teams and leadership monitor demand, service quality, and process compliance.</p><p>• Lead workshops, produce documentation, and provide user guidance to encourage adoption and effective use of Jira Service Management.</p><p>• Contribute to ongoing service management maturity by identifying workflow improvements, automation opportunities, and enhancements to approval or escalation models.</p>