Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.<br>•<br>Take responsibility for projects and solutions within the larger business initiative.<br>•<br>Handle business-critical IT tasks and systems administration.<br>•<br>Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.<br>•<br>Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.<br>•<br>Analyze processes, technologies, and vendors continually to find areas for improvement.<br>•<br>Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they are offering the best possible service and value for business needs.<br>•<br>Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.<br>•<br>Mentors, interviews, hires, trains, reviews, supervises, and discipline employees.<br>•<br>Develop and execute disaster planning and maintain data backups.<br>•<br>Developing and implementing IT policy and best practice guides for the organization<br>•<br>Managing and reporting on allocation of IT budget<br>•<br>Identifying opportunities for team training and skills advancement<br>•<br>Develop and implement policies related to network security, disaster recovery, and IT infrastructure.<br>•<br>Analyze resource utilization and develop strategies to optimize performance.<br>•<br>Establish, measure, and define IT goals and maintain an IT roadmap.<br>•<br>Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.<br>•<br>Establish a security policy to protect company information and resources.<br>Required Education and Experience:<br>Bachelor’s degree in IT, computer science, or a related field. A minimum of 5-7 years of experience in IT management Preferred Education and Experience:<br>MST-HR-JD031 Revise Date:2024/03/05<br>Supervisory Responsibilities:<br>Directly supervises all employees involved in the IT department. activities. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; assisting management with appraising performance; rewarding employees; addressing complaints and resolving problems.<br>Travel Required: Up to 25%
We are looking for a skilled Software Engineer to join our team in San Antonio, Texas. In this role, you will specialize in developing and maintaining software solutions for advanced testing equipment, including dynamometer facilities and emissions measurement systems. This position offers the opportunity to collaborate with customers and suppliers on technical challenges while contributing to innovative engineering projects.<br><br>Responsibilities:<br>• Design and maintain LabView-based software to control dynamometer facilities and related testing equipment.<br>• Conduct engineering analysis to support the development of new test equipment, including systems involving fluid dynamics and heat transfer.<br>• Provide technical assistance with emissions measurement tools such as emissions benches and dilution tunnels.<br>• Engage with customers and suppliers to address technical inquiries and ensure project requirements are met.<br>• Manage multiple projects simultaneously, ensuring high-quality deliverables within established timelines.<br>• Maintain attention to detail in programming and analysis tasks to ensure accuracy and reliability.<br>• Collaborate with cross-functional teams to enhance operational efficiency and meet testing compliance standards.
Major Duties and Responsibilities<br><br>Essential Tasks<br><br><br>Perform capacity and resource planning, assess risks with recommendations, design and implement VMware<br>server environments.<br>Plan and execute Infrastructure upgrades and migration projects with existing hardware and/or software.<br>Proactively anticipate, prevent and eliminate data center problems and risks by identifying and creating efficient<br>fixes for any security risks, patches/vulnerabilities, etc.<br>Provide Infrastructure services in all areas needed: storage networking, Operating System, network security,<br>directory services, server virtualization using system backup and restore, system and network monitoring,<br>application installation and configuration<br>Standard system administration duties including server install, System/Application install and patch management,<br>Windows problem determination and resolution, log analysis, etc.<br>Participate in after‐hours upgrades, troubleshooting, and/or on‐call availability as needed.<br>Work closely with a collaborative team, other IT staff, including networking, security, and data center operation<br>teams, to facilitate effective issue resolution.<br>Originate specifications, control documents, verification and validation plans, procedures, reports, and other<br>documentation in support of design and development activities.<br>Perform root cause analysis on complex issues in client environments to identify root causes and identify<br>resolution plans.<br>Review system implementation and performance as to implement system enhancements if needed.<br>Develop standardized deployment documentation where necessary to document build standards.<br>Must be able to mentor and teach other members of ITS as necessary.<br>Perform and assume duties and responsibilities of others as assigned by departmental management.<br>Knowledge of MS 365, internet browsers, LAN/WAN networking, enterprise WiFi, VMWare, storage technologies<br>Expert knowledge of PowerShell<br>Ability to configure, install, and maintain hardware and software for VMWare environment, Windows 10<br>desktops/laptops, and peripherals.<br>Performs other duties as assigned.<br><br><br>Education<br><br><br>Requires a high school diploma or general equivalency diploma. Related formal training preferred.<br><br><br>Licenses and/or Certifications<br><br>N/A<br><br><br>Experience<br><br>Requires seven or more years of IT experience.<br>Requires Extensive Active Directory and Virtualization Design skills. Requires experience with VMWare ESXi 6 or<br>greater. <br>Requires experience working with Windows 2003‐2018, VMware, Citrix, SBS Server, various backup technologies<br>(Rubrik).<br>Requires experience of Networking including TCP/IP, Switching, VLAN’s Routing and wireless.<br><br><br>Knowledge<br><br>Must obtain a working knowledge of regulatory/quality requirements and perform within all Standard Operating<br>Procedures (SOPs) and policies.<br>Must have extensive knowledge of Microsoft operating systems, Microsoft Server 2003 and above, Clustering<br>technologies, Active Directory design, Server Virtualization (VMware) File Virtualization, SAN design, High<br>Availability, SCCM, SCOM.