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8 results for Desktop Support Analyst in San Antonio, TX

Help Desk Specialist

Austin, TX
onsite
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for a Help Desk Specialist to support end users in a hybrid role based in Austin, Texas. This Long-term Contract opportunity is ideal for an entry-level candidate who is detail oriented and enjoys solving technical issues, delivering strong customer support, and working across both onsite and remote environments. The position focuses on day-to-day desktop support, ticket resolution, and content updates while helping maintain a smooth experience for employees and visitors. Responsibilities:• Provide first-line technical assistance for end users by resolving common hardware, software, and access-related issues in a timely manner.• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure accurate updates through resolution.• Perform password resets and assist users with account access concerns while following established support procedures.• Support Microsoft Office 365 applications by addressing user questions, basic configuration needs, and routine functionality problems.• Deliver a high level of customer service in a public-facing support environment, assisting users both remotely and in person.• Troubleshoot desktop and end-user issues through remote support tools as well as onsite desk-side assistance when needed.• Help with content-related updates and other routine support tasks that contribute to daily operational continuity.
2026-04-21T21:58:44Z

Help Desk Support, Tier II

Austin, TX
onsite
Temporary / Contract
23.75 - 30.00 USD / Hourly
Help Desk Support, Tier IIOn-site | Austin, TX | Contract We are looking to hire a Tier II Help Desk Support professional to deliver advanced technical assistance for employees across Austin, Texas. This contract position is ideal for someone who can take ownership of escalated support issues, resolve complex endpoint and access-related problems, and maintain a high standard of service in a manufacturing environment. The role combines hands-on troubleshooting with strong communication, documentation, and collaboration across technical teams. You will help keep daily operations running smoothly by improving issue resolution, supporting end users, and contributing to a reliable IT support experience. Responsibilities:• Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response.• Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access.• Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs.• Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution.• Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues.• Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business.• Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues.• Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery.• Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation.• Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices.
2026-04-24T13:58:44Z

Help Desk Support

Austin, TX
onsite
Temporary / Contract
22.00 - 30.00 USD / Hourly
Help Desk Support On-site | Austin, TX | Contract Robert Half is actively hiring a customer-focused Help Desk Support professional to deliver advanced technical assistance for end users across a distributed workforce. This Long-term Contract position is ideal for someone who can take ownership of escalated support issues, investigate technical problems thoroughly, and provide dependable service across devices, applications, and core IT systems. The role requires a strong balance of hands-on troubleshooting ability, clear communication, and a commitment to maintaining a smooth and secure user experience. Responsibilities:<ul><li>Own escalated support requests from frontline service desk staff and drive complex issues through to resolution.</li><li>Diagnose and resolve technical problems involving desktop and laptop hardware, operating systems, business applications, network connectivity, and user access.</li><li>Monitor incident and service request queues, ensuring tickets are addressed according to policy. </li><li>Set up, configure, maintain, and troubleshoot endpoint devices.</li><li>Support enterprise productivity and identity tools, including M365 and Active Directory. </li><li>Create and update support documentation, resolution notes, and knowledge articles to improve team efficiency and consistency.</li><li>Assist with employee onboarding and offboarding activities by preparing equipment and managing appropriate system access.</li></ul>
2026-04-24T13:53:42Z

IT Support Lead

Austin, TX
onsite
Temporary / Contract
42.75 - 49.50 USD / Hourly
IT Support LeadOn-site | Austin, TX | Contract We are looking for an experienced IT Support Lead to join our team in Austin, Texas. In this role, you will act as the primary IT presence for a local office, serving approximately 150 end users. This is a long-term contract position offering the opportunity to take ownership of IT operations and collaborate with global teams to ensure seamless technology support. Responsibilities:• Provide Level 1 and Level 2 technical support for onsite and remote users, addressing immediate IT needs efficiently.• Serve as the escalation point for local IT issues, coordinating with global support teams as required.• Manage endpoint engineering tasks and perform light system administration to maintain operational efficiency.• Administer Jamf for Mac devices, including provisioning, group management, and laptop deployments.• Troubleshoot and support a variety of cloud-based applications used across the organization.• Ensure optimal performance and user support in Windows-based environments.• Monitor and manage service desk tickets to resolve issues promptly and effectively.• Maintain the functionality of virtual desktop infrastructure (VDI) and provide deskside support as needed.• Implement best practices for IT service management (ITSM) and Active Directory administration.• Collaborate with stakeholders to identify and address technology needs proactively.
2026-04-24T13:58:44Z

Business Analyst

Seguin, TX
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for a Business Analyst to support a global Workday HCM initiative for an organization operating across multiple subsidiaries. This Long-term Contract position is based in San Antonio, Texas, and will focus on strengthening payroll, benefits, and workforce process consistency through detailed analysis and stakeholder collaboration. The role will work closely with business teams and project partners to convert operational needs into clear, actionable requirements that support enterprise-wide alignment and compliance. Responsibilities:• Gather, analyze, and document business requirements across HR, payroll, benefits, and related workforce processes spanning multiple entities.• Evaluate existing scheduling models, pay structures, and leave programs to identify opportunities for simplification and standardization.• Convert business priorities into well-defined requirements that can be used by Workday teams for configuration and solution design.• Partner with stakeholders across departments and regions to align process decisions and promote consistent operating practices.• Support payroll and benefits testing activities by validating outcomes, tracking issues, and helping resolve gaps before deployment.• Coordinate with the systems integrator and internal project teams to monitor progress, maintain documentation, and support delivery milestones using tools such as Smartsheet and Jira.• Perform gap analysis on current and future-state processes to improve operational efficiency and compliance across subsidiaries.• Contribute to global process alignment efforts by helping harmonize payroll cycles, work schedules, and policy-driven HR practices.
2026-04-20T19:24:03Z

EDI Analyst

San Antonio, TX
onsite
Temporary to Hire
35.00 - 45.00 USD / Hourly
We are looking for an experienced EDI Analyst to join our team in San Antonio, Texas. If you have a strong background in EDI operations and enjoy resolving technical challenges, we encourage you to apply. Responsibilities:• Monitor and maintain healthcare transactions in a production environment to ensure smooth operations.• Audit, track, and reconcile inbound and outbound files to verify accuracy and completeness.• Encrypt healthcare data during transmission and manage secure delivery processes.• Configure and oversee accounts for internal use and external trading partners.• Investigate and resolve issues related to transmission failures and missing acknowledgments.• Collaborate with audit, IT, and business teams to address and resolve data-related concerns.• Write and maintain scripts or automations to streamline workflows and enhance efficiency.
2026-04-27T16:04:14Z

IT Director

Austin, TX
onsite
Temporary / Contract
68.00 - 80.00 USD / Hourly
IT DirectorOn-site | Austin, TX | Fractional Robert Half is hiring an experienced IT Director to join a high-tech engineering team in Austin, Texas. This long-term fractional position offers the opportunity to lead and optimize IT operations, ensuring seamless functionality and innovation within the organization. The ideal candidate will bring a strong technical skill set and leadership capabilities to oversee critical systems and drive strategic IT initiatives. Responsibilities:• Lead the management and maintenance of IT infrastructure, including hardware, software, and network systems.• Oversee the implementation and optimization of Active Directory and backup technologies.• Manage Cisco technologies to ensure robust and secure communication networks.• Develop and enforce configuration management processes to maintain system integrity.• Collaborate with cross-functional teams to align IT strategies with business goals.• Conduct regular assessments of systems to identify and mitigate risks.• Supervise the procurement, installation, and upgrade of computer hardware and software.• Provide leadership and guidance to the IT team, fostering a culture of innovation and accountability.• Ensure compliance with environmental and quality standards in IT operations.• Monitor and enhance system performance to support organizational efficiency.
2026-04-16T01:13:42Z

Director of Enterprise Architecture

Seguin, TX
onsite
Permanent / Full Time
180000.00 - 220000.00 USD / Yearly
We are looking for a strategic technology leader to shape and advance the enterprise architecture vision for our organization in Seguin, Texas. This role will connect long-term business priorities with scalable technology decisions, helping drive modernization, resilience, and operational performance across the enterprise. The ideal candidate brings strong leadership experience, a deep understanding of complex enterprise environments, and the ability to guide transformation in an industrial or manufacturing setting. Responsibilities: • Create and direct an enterprise architecture roadmap that supports growth, digital advancement, and improved business efficiency. • Establish architecture standards, guiding principles, and governance practices to promote consistency across systems, teams, and business functions. • Work closely with senior leadership to align technology direction, investment priorities, and platform decisions with organizational goals. • Lead the consolidation of major business and operational platforms into a cohesive, scalable technology ecosystem. • Drive modernization efforts for legacy environments while expanding the use of cloud solutions, edge technologies, and industrial connectivity capabilities. • Provide architectural oversight for enterprise data platforms, analytics environments, cybersecurity strategies, infrastructure, and related technology domains. • Manage and mentor enterprise, solution, and domain architects to encourage innovation and maintain architectural discipline across initiatives. • Assess emerging technologies and market trends to inform strategic planning and strengthen long-term competitiveness. • Promote compliance with regulatory expectations, security standards, and enterprise risk management practices across architecture initiatives.
2026-04-24T20:04:24Z