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8 results for Desktop Support Analyst in San Antonio, TX

Desktop Support Technician
  • Austin, TX
  • onsite
  • Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p><strong>Desktop Support Technician </strong></p><p>Onsite | Austin, TX | 6-month Contract</p><p><br></p><p>We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.</p><p>• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.</p><p>• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.</p><p>• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.</p><p>• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.</p><p>• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.</p><p>• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.</p><p>• Provide occasional assistance at other company locations if business needs require travel.</p><p>• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.</p><p>• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.</p>
  • 2026-05-26T14:18:48Z
Help Desk II
  • Austin, TX
  • remote
  • Temporary to Hire
  • 24.00 - 27.00 USD / Hourly
  • We are looking for a Help Desk II specialist to support internal teams through a web-centered desktop support environment. This contract opportunity is ideal for someone who enjoys resolving technical issues, managing service requests efficiently, and supporting communication tools used across the organization. The role is expected to begin on a part-time schedule of 20-30 hours per week, with potential flexibility to expand based on business needs and candidate fit.<br><br>Responsibilities:<br>• Provide second-level technical assistance for internal users by diagnosing and resolving desktop, system, and access-related issues in a timely manner.<br>• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure issues are tracked through completion.<br>• Support web-based tools and online content posting processes used by internal stakeholders across the organization.<br>• Assist with mass email platform activities, including troubleshooting distribution issues and supporting users working within Higher Logic Informz.<br>• Investigate problems related to Microsoft Windows environments, including Windows 10 workstations and common end-user software.<br>• Deliver clear updates to users and coordinate with other technical resources when issues require escalation.<br>• Help maintain consistent service desk operations by prioritizing requests and addressing recurring technical concerns proactively.
  • 2026-05-27T00:23:48Z
Database Technology Manager
  • San Antonio, TX
  • onsite
  • Permanent / Full Time
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for a Database Technology Manager to guide data and technology operations in San Antonio, Texas while helping leaders turn information into practical decisions. This role combines team leadership, analytics strategy, and systems oversight to strengthen reporting, improve operational efficiency, and support organization-wide goals. The ideal candidate brings a strong command of database environments, business intelligence tools, and IT operations, along with the ability to communicate insights clearly across technical and non-technical teams.<br><br>Responsibilities:<br>• Direct and mentor database and IT staff, fostering accountability, collaboration, and high-quality service across daily operations and long-term initiatives.<br>• Design and maintain dashboards, reports, and visual analytics that translate complex information into accessible insights for leadership and ministry stakeholders.<br>• Examine data patterns across departments, campuses, and programs to identify trends, measure performance, and support strategic planning.<br>• Establish and enforce data standards that improve accuracy, consistency, and reliability across reporting platforms and connected systems.<br>• Work closely with executive and departmental leaders to gather reporting needs and deliver recurring analytical tools that support informed decision-making.<br>• Lead the adoption of automation and AI-enabled solutions that streamline workflows and increase the effectiveness of technology and reporting processes.<br>• Oversee IT infrastructure, vendor-supported services, and operational processes to ensure stable, efficient, and secure system performance.<br>• Build consolidated reporting solutions that provide leadership with a centralized view of key metrics related to engagement, attendance, volunteer involvement, and growth.<br>• Manage departmental financial planning, including budgeting, purchasing oversight, contract coordination, and documentation of expenditures and projects.<br>• Partner with internal teams and external providers on integrations, system improvements, and cross-functional data initiatives that enhance organizational capabilities.
  • 2026-05-12T13:38:44Z
Business Intelligence (BI) Analyst
  • New Braunfels, TX
  • onsite
  • Permanent / Full Time
  • 72000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Business Intelligence (BI) Analyst to support data reporting, analytics, and insight generation for the organization in New Braunfels, Texas. This position is suited for someone who can turn complex business data into clear, practical reporting solutions while working closely with technical and non-technical stakeholders. The ideal candidate brings strong analytical thinking, sound technical knowledge, and the ability to communicate findings in a way that supports informed business decisions.<br><br>Responsibilities:<br>• Design, build, and maintain business intelligence solutions that convert operational data into meaningful dashboards, reports, and performance metrics.<br>• Develop and optimize data models, queries, and reporting structures using Microsoft SQL technologies, including stored procedures and related database objects.<br>• Create and enhance Power BI dashboards and visualizations that help business users monitor trends, measure outcomes, and identify opportunities for improvement.<br>• Support ETL processes by preparing, transforming, and validating data from multiple sources to ensure reliable reporting and analysis.<br>• Investigate reporting issues, troubleshoot data inconsistencies, and resolve technical problems affecting analytics tools and data delivery.<br>• Partner with cross-functional teams to gather reporting needs, translate business goals into technical solutions, and present information in a clear, user-friendly format.<br>• Produce training materials and end-user documentation to improve adoption and effective use of BI tools and technical systems.<br>• Research emerging tools, technologies, and software options to strengthen reporting capabilities and improve overall business intelligence practices.
  • 2026-05-20T16:58:44Z
Data Analyst
  • San Antonio, TX
  • onsite
  • Permanent / Full Time
  • 90000.00 - 110000.00 USD / Yearly
  • We are looking for a Data Analyst to join a machinery manufacturing organization in San Antonio, Texas, and turn complex business data into practical insights that support company-wide decision-making. This role will focus on building reliable business intelligence solutions, strengthening data governance standards, and partnering with teams across the business to improve reporting capabilities. The ideal candidate brings strong technical depth in modern Microsoft data platforms, a thoughtful approach to data quality, and the ability to translate operational needs into scalable analytics solutions.<br><br>Responsibilities:<br>• Partner with business intelligence colleagues to shape and deliver analytics initiatives that support organizational objectives.<br>• Build, enhance, and optimize Power BI semantic models, dashboards, and reporting assets for accuracy, usability, and performance.<br>• Establish and reinforce standards for data governance, access control, compliance, and stewardship across reporting environments.<br>• Advance DevOps and CI/CD methods to improve the consistency and efficiency of Power BI development and deployment processes.<br>• Maintain strong data quality practices by tracking lineage, improving documentation, and validating key data assets.<br>• Contribute to data integration and transformation efforts involving both established platforms and newer cloud-based environments.<br>• Meet with stakeholders across departments to gather reporting needs and convert them into scalable business intelligence solutions.<br>• Offer technical guidance to teammates and collaborate across functions to support enterprise reporting goals.<br>• Assist with planning activities tied to business intelligence and broader data strategy initiatives.<br>• Provide after-hours assistance when needed and support additional priority projects as assigned.
  • 2026-05-12T16:18:44Z
Business Analyst
  • San Antonio, TX
  • onsite
  • Temporary / Contract
  • 33.25 - 38.50 USD / Hourly
  • We are looking for a Business Analyst to support incident operations for live business systems in San Antonio, Texas. This Long-term Contract position is suited for a hands-on, detail-oriented individual who can assess production issues, coordinate response efforts, and help drive timely resolution in fast-moving environments. The role works closely with technical and operational partners to improve incident handling, strengthen documentation, and contribute to post-incident review activities.<br><br>Responsibilities:<br>• Evaluate incoming incidents, determine business impact and urgency, and assign the appropriate priority level for response.<br>• Partner with Engineering, Product, Support, and Operations teams to keep issue response aligned and moving toward resolution.<br>• Monitor incidents from initial identification through closure, ensuring updates, ownership, and follow-up actions remain on track.<br>• Review recurring production issues to identify patterns, operational risks, and opportunities for stronger controls.<br>• Contribute to root cause investigations and help document findings, corrective actions, and lessons learned after incidents are resolved.<br>• Maintain accurate incident records, timelines, and supporting documentation to preserve workflow quality and audit readiness.<br>• Drive clear accountability across teams by confirming next steps, escalating blockers, and keeping stakeholders informed during active issues.<br>• Use operational data such as logs, metrics, and alerts to support analysis and improve incident response effectiveness.
  • 2026-05-08T15:33:42Z
Manager of Applications Development
  • San Antonio, TX
  • onsite
  • Temporary to Hire
  • 55.00 - 60.00 USD / Hourly
  • <p>We are seeking a skilled Manager of Applications Development to oversee the design, implementation, and management of critical application systems for financial, clinical, business, and administrative purposes. This role involves supervising development teams, ensuring adherence to organizational policies, and delivering complex system projects on time and with precision. This is a contract-to-permanent position based in San Antonio, Texas.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage development teams to deliver high-quality application systems for various organizational needs.</p><p>• Coordinate and schedule complex system tasks, ensuring timely execution and compliance with company policies.</p><p>• Provide technical guidance and expertise to developers and analysts, maintaining a collaborative work environment.</p><p>• Oversee programming and system operations, ensuring optimal performance and reliability of applications.</p><p>• Develop and implement solutions using programming languages such as .NET, VB, and C#.</p><p>• Collaborate with stakeholders to align application systems with business goals and requirements.</p><p>• Utilize Agile methodologies to streamline the software development lifecycle.</p><p>• Maintain strong working relationships across teams and departments to support organizational objectives.</p><p>• Perform additional duties as required, aligning with performance evaluations and organizational policies.</p>
  • 2026-05-08T14:28:45Z
VP of Technology
  • San Antonio, TX
  • onsite
  • Permanent / Full Time
  • 145000.00 - 177000.00 USD / Yearly
  • We are looking for an experienced technology executive to lead enterprise infrastructure strategy and strengthen operational resilience across the organization in San Antonio, Texas. This role will guide technical planning, advise senior leadership on complex technology decisions, and build high-performing teams that support dependable services for schools and office operations. The ideal candidate brings deep expertise in infrastructure, cloud platforms, security frameworks, and service management, along with the ability to communicate effectively with executives and governance stakeholders.<br><br>Responsibilities:<br>• Lead the creation, maintenance, and testing of disaster recovery and business continuity strategies to reduce operational risk and support uninterrupted services.<br>• Advise executive leadership on technology direction, infrastructure priorities, and long-term investments across core technical domains.<br>• Oversee the development of operational standards, technical documentation, and internal communications that promote consistency and accountability.<br>• Establish and refine service management practices that track system performance, identify improvement opportunities, and raise service quality for schools and administrative offices.<br>• Direct infrastructure and platform initiatives involving data centers, cloud environments, virtualization, networking, and enterprise systems.<br>• Prepare and deliver updates, recommendations, and performance insights for board meetings and executive presentations.<br>• Manage audit readiness efforts by coordinating evidence collection, reviewing controls, and supporting compliance-related activities.<br>• Lead cross-functional teams and external vendors to execute technology projects, strengthen operational maturity, and drive organization-wide change.<br>• Champion the use of industry frameworks and best practices in security, project delivery, quality assurance, and systems design.
  • 2026-05-21T17:58:51Z