We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position requires someone who is detail-oriented, can provide exceptional technical support, and resolve system-related issues efficiently. The ideal candidate will have a strong background in troubleshooting and supporting Microsoft Windows environments.<br><br>Responsibilities:<br>• Provide responsive and effective technical support to end-users, addressing hardware and software issues.<br>• Manage and maintain user accounts and permissions within Active Directory.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 operating systems.<br>• Handle service desk tickets with accuracy and ensure timely resolution.<br>• Diagnose and resolve basic technical issues, escalating complex problems as necessary.<br>• Perform system updates and routine maintenance to ensure optimal functionality.<br>• Assist users with software installations and configurations.<br>• Document technical processes and solutions for future reference.<br>• Collaborate with team members to enhance support workflows and improve user satisfaction.
<p>We are looking for an experienced EDI Analyst to join our team in San Antonio, Texas. If you have a strong background in EDI operations and enjoy resolving technical challenges, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain healthcare transactions in a production environment to ensure smooth operations.</p><p>• Audit, track, and reconcile inbound and outbound files to verify accuracy and completeness.</p><p>• Encrypt healthcare data during transmission and manage secure delivery processes.</p><p>• Configure and oversee accounts for internal use and external trading partners.</p><p>• Investigate and resolve issues related to transmission failures and missing acknowledgments.</p><p>• Collaborate with audit, IT, and business teams to address and resolve data-related concerns.</p><p>• Write and maintain scripts or automations to streamline workflows and enhance efficiency.</p>