<p>We are looking for a dedicated Systems Administrator to join our client's team in Draper, Utah. This long-term contract position offers the opportunity to work with cloud-based technologies and support a dynamic IT infrastructure. The ideal candidate will bring expertise in Microsoft Azure and M365 environments, collaborating with senior engineers to ensure seamless operations and security.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with senior engineers to optimize and secure Microsoft Azure and M365 environments.</p><p>• Provide responsive and reliable support to approximately 700 end users using ServiceDesk+.</p><p>• Administer Microsoft Entra ID to ensure proper identity and access management.</p><p>• Perform administrative tasks within Microsoft 365, including device and endpoint management using Intune.</p><p>• Develop and execute automation scripts using PowerShell.</p><p>• Assist with the maintenance of cloud platforms and contribute to project-based initiatives.</p>
<p>We are looking for a skilled Database Administrator specializing in DB2 to join our team. In this role, you will design, manage, and maintain critical database systems to ensure optimal performance and security. As a key contributor, you will collaborate with cross-functional teams to implement best practices, troubleshoot issues, and support the organization’s technological infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and maintain complex DB2 database systems to meet organizational needs.</p><p>• Optimize database performance through advanced troubleshooting and query tuning.</p><p>• Develop and enforce security policies to safeguard data integrity and confidentiality.</p><p>• Collaborate with developers, system architects, and IT leadership to establish best practices.</p><p>• Plan and execute disaster recovery strategies and backup procedures.</p><p>• Automate administrative tasks to streamline database operations.</p><p>• Monitor database capacity and recommend changes to improve scalability and efficiency.</p><p>• Provide technical guidance and support to less experienced database administrators.</p><p>• Lead performance tuning efforts to ensure reliable application support.</p><p>• Assist in strategic decision-making related to database architecture and infrastructure.</p>
Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
<p>We are looking for an experienced DB2 Database Administrator to join our client's team in a 100% Remote role. This Contract to permanent position offers an exciting opportunity to manage, optimize, and maintain critical database environments within the financial services industry. The ideal candidate will bring a deep understanding of DB2 z/OS systems, ensuring their security, performance, and reliability while collaborating with cross-functional teams to implement best practices.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and maintain complex DB2 z/OS database systems to support business-critical applications.</p><p>• Monitor database performance, identify bottlenecks, and execute advanced tuning strategies to optimize efficiency.</p><p>• Implement and oversee backup and recovery procedures to ensure data integrity and availability.</p><p>• Collaborate with developers, system architects, and IT leadership to enforce database security policies and best practices.</p><p>• Automate administrative tasks to streamline database management and reduce manual effort.</p><p>• Lead efforts in capacity planning and forecasting for database growth and infrastructure needs.</p><p>• Provide mentorship to entry-level DBAs and contribute to strategic decisions regarding database architecture.</p><p>• Troubleshoot and resolve advanced database issues, ensuring minimal downtime and optimal performance.</p><p>• Recommend and implement significant changes to database design, collaborating with senior leadership for approval.</p><p>• Develop and maintain disaster recovery strategies to safeguard critical data in case of emergencies.</p>
<p><br></p><p>We are seeking a Senior/Staff Elasticsearch Engineer to architect and manage scalable, high-performance search infrastructure tailored to document and file management. This role is critical to powering search and discovery for business-critical documents.</p><p><br></p><p>Job Description:</p><p><br></p><p> Responsibilities</p><p>• Design, implement and manage scalable ElasticSearch clusters optimized for indexing and querying large volumes of documents</p><p>• Drive architectural reviews and provide technical guidance on complex search implementations.</p><p>• Administer the operations of multiple production ElasticSearch clusters across different environments.</p><p>• Drive observability and monitoring for ElasticSearch clusters.</p><p>• Implement robust ingest pipelines for structured and unstructured file types.</p><p>• Develop and fine-tune full-text search features for relevance, speed, and accuracy</p><p>• Integrate file parsing tools (e.g., Apache Tika, ingest-attachment plugin) into indexing workflows.</p><p>• Conduct regular security audits and vulnerability assessments.</p><p>• Provide technical support to internal and external staff.</p><p>• Participate in incident calls and problem resolution. </p><p>• Architect index structures, lifecycle management, and document storage patterns</p><p>• Ensure secure access to document content through fine-grained RBAC and SSO integration</p><p>• Build metadata extraction and enrichment services to augment searchability</p><p>• Automate ingestion pipelines using scripting (Python, Bash, PowerShell)</p><p>• Develop dashboards for search/reporting use cases in collaboration with product teams</p><p>• Collaborate with Engineering to optimize search integration and performance.</p><p>• Deploy and manage Kafka instances.</p><p>• Cluster tuning and scaling with focus on fast search and analytics at scale.</p><p>• Carry out capacity planning and migrations to optimize cluster performance.</p><p><br></p><p><br></p>
