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4 results for Patient Support Representative in Salt Lake City, UT

Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
The IT Field Support Specialist II serves as a senior escalation resource within field IT operations, providing advanced Level 2 on-site support for assigned business units across corporate offices, regional facilities, and remote jobsites. This role is the primary escalation point from IT Field Support Technician I staff and is responsible for diagnosing and resolving complex technical issues that exceed Tier 1 scope. Key Responsibilities Serve as the primary escalation point from IT Field Support Technician I staff, receiving and resolving complex tickets that exceed Tier 1 scope, and ensuring proper triage, documentation, and resolution or escalation to central IT as appropriate. Perform advanced on-site diagnosis and resolution of complex hardware, software, network, and application issues for workstations, mobile devices, printers, peripherals, VoIP systems, UPS devices, and specialty field technology including drones and IoT-connected devices; resolve issues that Tier 1 technicians cannot close. Manage and troubleshoot local network equipment including routers, switches, wireless access points, and firewall rules; support local server and backup systems; interpret technical SOWs and OEM documentation to resolve non-standard field issues with minimal central IT involvement. Deploy, configure, and manage workstations, mobile devices, plotters, networked printers, and enterprise software using Intune and MDM platforms Mentor and provide technical guidance to IT Field Support Technician I staff; act as the defined escalation path for all Tier 1 field tickets; develop entry level technicians’ skills through hands-on coaching, knowledge transfer, and SOPs; manage escalation queue and ensure SLA compliance. Interface directly with central IT teams (Infrastructure, Applications, Cybersecurity), IT management, and vendors for complex escalations, active projects, site mobilizations/demobilizations, and outstanding district issues; serve as the business unit technical liaison for IT leadership. Maintain accurate asset inventory for assigned district, ensure all customer interactions are logged as ITSM tickets
2026-04-08T01:04:12Z

Writer

Salt Lake City, UT
remote
Temporary
24.00 - 26.00 USD / Hourly
We are seeking a detail-oriented and versatile Writer & Customer Support Specialist to join our team. This role combines strong writing skills with customer interaction, requiring someone who can communicate clearly, professionally, and empathetically. The ideal candidate will be responsible for creating written content while also responding to customer inquiries, ensuring a positive and informative experience.
2026-04-03T16:23:46Z

Customer Success and Implementation Specialist

South Jordan, UT
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
We are looking for a dedicated Customer Success and Implementation Specialist to ensure exceptional post-sale experiences for our clients. This role focuses on fostering customer adoption, retention, and long-term value through strategic onboarding, training, and proactive engagement. Based in South Jordan, Utah, this position plays a vital role in driving customer satisfaction and identifying growth opportunities. Responsibilities: • Build and maintain strong, long-term relationships with customers, acting as a trusted advisor to guide them toward successful outcomes. • Develop and implement tailored success plans that align with customer goals and safety objectives. • Monitor customer health metrics, usage patterns, and engagement levels to proactively address potential risks. • Conduct regular check-ins and business reviews to reinforce value and uncover opportunities for growth. • Assist in renewal processes by providing insights into performance metrics and adoption progress. • Collaborate with sales teams to identify and support upsell and cross-sell opportunities. • Lead comprehensive onboarding processes, including system configuration, environment setup, and go-live preparations. • Deliver engaging training sessions for administrators and users, supported by clear and accessible enablement materials. • Maintain detailed onboarding documentation and timelines using internal systems and tools. • Contribute to the development of scalable processes, playbooks, and resources to enhance customer success initiatives.
2026-03-31T18:04:11Z

Controller

Salt Lake City, UT
onsite
Permanent
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Controller to oversee financial operations and ensure accurate reporting for our organization in Salt Lake City, Utah. In this role, you will manage a variety of accounting functions, including reconciliations, audits, and tax filings, while providing strategic insights to support business decisions. This is an opportunity to collaborate with internal management and external partners to drive financial efficiency and compliance. Responsibilities: • Perform bank and balance sheet reconciliations to maintain financial accuracy. • Oversee accounts receivable, accounts payable, and payroll processes in collaboration with the Accounting Specialist. • Generate and analyze trended income statements and specialized industry margin reports. • Present financial reports and analyses to internal management and external stakeholders, including banks and auditors. • Manage quarterly federal and state tax calculations and submissions. • Handle various accounting entries, including payroll items, accruals, and adjustments for inventory, depreciation, and prepaid expenses. • Supervise and guide team members, ensuring effective execution of accounting tasks. • Monitor and review intercompany transactions, loan tracking, and capital expenditure projects. • Conduct AR aging reviews bi-monthly with ownership to improve cash flow management. • Collaborate with the owner to manage relationships with third-party administrators, such as insurance providers, tax authorities, and benefit administrators.
2026-04-13T14:58:44Z