<p>Position Summary: We are seeking an experienced Systems Engineer with 5+ years of hands-on expertise supporting and managing Windows and Linux servers, VMware environments, Citrix technologies, and Microsoft Exchange. This role requires a strong technical background, the ability to work independently or as part of a team, excellent troubleshooting skills, and a commitment to delivering reliable IT infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, deploy, maintain, and support Windows and Linux server environments.</li><li>Manage and administer VMware infrastructure, including provisioning, monitoring, and upgrading virtual environments.</li><li>Implement, configure, and support Citrix technologies such as Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), and related solutions.</li><li>Oversee Microsoft Exchange environments, handling installation, migration, patching, and troubleshooting.</li><li>Monitor system performance and ensure compliance with organizational security policies.</li><li>Troubleshoot and resolve hardware, software, and network issues quickly and effectively.</li><li>Collaborate with cross-functional teams on infrastructure projects and deployments.</li><li>Maintain accurate system documentation and proactively recommend improvements or enhancements.</li><li>Participate in on-call rotation and provide escalation support as needed.</li><li><br></li></ul><p><br></p>
We are looking for a skilled Software Engineer to join our team in Draper, Utah. This role requires expertise in full-stack development, with a strong focus on .NET and Angular technologies. The ideal candidate will bring exceptional communication skills and a proven track record of delivering high-quality software solutions.<br><br>Responsibilities:<br>• Develop and maintain robust full-stack applications using .NET and Angular frameworks.<br>• Collaborate with cross-functional teams to design, implement, and optimize software solutions.<br>• Troubleshoot and resolve database issues to ensure system reliability and performance.<br>• Work with messaging queues such as Kafka to enhance system communication and data processing.<br>• Utilize C# and VB.NET to build scalable and efficient applications.<br>• Write clean, efficient, and well-documented code for web development projects.<br>• Stay updated on the latest industry trends and technologies to continually improve development practices.<br>• Conduct thorough testing and debugging to ensure software quality and reliability.<br>• Support existing software systems by identifying and resolving technical issues.<br>• Participate in code reviews to maintain high development standards.
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in Salt Lake City, Utah. This position focuses on resolving day-to-day desktop, software, printer, and connectivity issues while ensuring staff can work efficiently with minimal interruption. The ideal candidate combines hands-on troubleshooting ability with clear communication, strong customer support instincts, and a practical approach to documenting solutions and maintaining reliable systems.<br><br>Responsibilities:<br>• Provide direct technical support to internal users by diagnosing and resolving issues involving desktops, virtual machines, printers, and network connectivity.<br>• Set up, configure, and maintain Windows-based workstations and required business software to support daily operations.<br>• Prepare new and replacement computers through imaging, deployment, and installation processes to ensure users are ready to work quickly.<br>• Investigate and remediate security threats such as viruses and malware while following established support and protection practices.<br>• Create, revise, and maintain support documentation so procedures remain accurate, accessible, and current.<br>• Manage service requests and incidents efficiently, using ticketing workflows to track progress and deliver timely updates to users.<br>• Participate in after-hours support coverage, including on-call schedules, weekend support, and holiday assistance based on operational needs.<br>• Travel occasionally to provide hands-on technical assistance, equipment support, or issue resolution at other locations.<br>• Support account-related tasks in Active Directory, including user onboarding and access-related assistance as needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.<br><br>Responsibilities:<br>• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.<br>• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.<br>• Configure and deploy corporate workstations for new hires and existing staff upgrades.<br>• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.<br>• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.<br>• Collaborate with cross-functional teams to execute IT projects, system upgrades, and process enhancements.<br>• Utilize tools such as Microsoft Intune or Desktop Central to manage Windows environments efficiently.<br>• Work with a variety of SaaS platforms, including Google Suite, Jira, Confluence, Okta, and Zapier.<br>• Contribute to automation initiatives to streamline IT operations and improve system efficiency.
<p>We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex datasets to extract actionable insights for business operations.</p><p>• Design and develop dynamic reports and dashboards tailored for executive audiences.</p><p>• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.</p><p>• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.</p><p>• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.</p><p>• Support IT operations reporting and network operations reporting through detailed analyses.</p><p>• Apply advanced data modeling techniques to structure and organize information effectively.</p><p>• Develop APIs to facilitate data sharing and enhance reporting capabilities.</p><p>• Enable data-driven decision-making by providing accurate and timely insights.</p><p>• Work independently while contributing to team objectives and fostering collaboration.</p><p><br></p><p>Top 3 Hard Skills:</p><p>1 Past experience performing API integrations between SAAS tools and Power BI</p><p>2 Experience building dashboards for an executive level audience</p><p>3 Prior experience in IT Operations reporting or network operations reporting</p>