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4 results for Cyber Security Analyst in Salt Lake City, UT

Business Intelligence Analyst

Murray, UT
remote
Temporary
48 - 52 USD / Hourly
We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments. Responsibilities:• Analyze and interpret complex datasets to extract actionable insights for business operations.• Design and develop dynamic reports and dashboards tailored for executive audiences.• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.• Support IT operations reporting and network operations reporting through detailed analyses.• Apply advanced data modeling techniques to structure and organize information effectively.• Develop APIs to facilitate data sharing and enhance reporting capabilities.• Enable data-driven decision-making by providing accurate and timely insights.• Work independently while contributing to team objectives and fostering collaboration. Top 3 Hard Skills:1 Past experience performing API integrations between SAAS tools and Power BI2 Experience building dashboards for an executive level audience3 Prior experience in IT Operations reporting or network operations reporting
2026-03-30T00:00:00Z

Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent
70000 - 80000 USD / Yearly
The IT Field Support Specialist II serves as a senior escalation resource within field IT operations, providing advanced Level 2 on-site support for assigned business units across corporate offices, regional facilities, and remote jobsites. This role is the primary escalation point from IT Field Support Technician I staff and is responsible for diagnosing and resolving complex technical issues that exceed Tier 1 scope. Key Responsibilities Serve as the primary escalation point from IT Field Support Technician I staff, receiving and resolving complex tickets that exceed Tier 1 scope, and ensuring proper triage, documentation, and resolution or escalation to central IT as appropriate. Perform advanced on-site diagnosis and resolution of complex hardware, software, network, and application issues for workstations, mobile devices, printers, peripherals, VoIP systems, UPS devices, and specialty field technology including drones and IoT-connected devices; resolve issues that Tier 1 technicians cannot close. Manage and troubleshoot local network equipment including routers, switches, wireless access points, and firewall rules; support local server and backup systems; interpret technical SOWs and OEM documentation to resolve non-standard field issues with minimal central IT involvement. Deploy, configure, and manage workstations, mobile devices, plotters, networked printers, and enterprise software using Intune and MDM platforms Mentor and provide technical guidance to IT Field Support Technician I staff; act as the defined escalation path for all Tier 1 field tickets; develop entry level technicians’ skills through hands-on coaching, knowledge transfer, and SOPs; manage escalation queue and ensure SLA compliance. Interface directly with central IT teams (Infrastructure, Applications, Cybersecurity), IT management, and vendors for complex escalations, active projects, site mobilizations/demobilizations, and outstanding district issues; serve as the business unit technical liaison for IT leadership. Maintain accurate asset inventory for assigned district, ensure all customer interactions are logged as ITSM tickets
2026-04-08T00:00:00Z

Help Desk/Desktop Support Analyst

Salt Lake City, UT
onsite
Permanent
50000 - 55000 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in SLC, Utah. In this role, you will provide technical support to ensure seamless IT operations and address user challenges effectively. This position is ideal for someone with a strong background in troubleshooting and a customer-focused approach. Responsibilities: • Respond promptly to service desk tickets and resolve technical issues efficiently. • Provide support for Microsoft Windows 10 and troubleshoot operating system-related problems. • Manage Active Directory tasks, including user account creation and permissions. • Diagnose and address hardware and software issues for end users. • Assist users with basic troubleshooting and IT inquiries. • Ensure all support requests are documented and tracked accurately. • Collaborate with team members to identify and implement solutions for recurring technical problems. • Maintain and update IT documentation to support operational processes. • Deliver excellent customer service while addressing technical concerns. • Communicate effectively with users to understand their needs and provide timely resolutions.
2026-03-31T00:00:00Z

Help Desk/Desktop Support Analyst

Draper, UT
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively. Responsibilities: • Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle. • Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users. • Configure and deploy corporate workstations for new hires and existing staff upgrades. • Assist employees with resolving hardware, software, and networking concerns, both locally and remotely. • Maintain and troubleshoot office meeting room technologies, including audiovisual equipment. • Collaborate with cross-functional teams to execute IT projects, system upgrades, and process enhancements. • Utilize tools such as Microsoft Intune or Desktop Central to manage Windows environments efficiently. • Work with a variety of SaaS platforms, including Google Suite, Jira, Confluence, Okta, and Zapier. • Contribute to automation initiatives to streamline IT operations and improve system efficiency.
2026-04-15T00:00:00Z