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3 results for Customer Experience Specialist in Saint Paul, TX
- Coppell, TX
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization.<br><br>Responsibilities:<br>• Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals.<br>• Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns.<br>• Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements.<br>• Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses.<br>• Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions.<br>• Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards.<br>• Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation.<br>• Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience.<br>• Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
- 2026-10-06T00:00:00Z
- Denton, TX
- onsite
- Temporary / Contract
- 18 - 22 USD / Hourly
- <p><br></p><p>Position Overview</p><p>We are seeking a detail-oriented <strong>Order Entry Specialist</strong> to support a busy operations team in Denton, TX. This role is responsible for accurately entering customer orders, maintaining data integrity, and coordinating with internal departments to ensure timely order processing and fulfillment.</p><p>The ideal candidate is highly organized, enjoys working with data, and has excellent communication skills.</p><p><br></p><p>Key Responsibilities</p><ul><li>Enter customer orders accurately into company systems</li><li>Review orders for completeness and accuracy</li><li>Verify pricing, product information, and shipping details</li><li>Communicate with customers regarding order status and updates</li><li>Coordinate with sales, operations, and warehouse teams to resolve discrepancies</li><li>Maintain accurate customer records and documentation</li><li>Process order changes, cancellations, and corrections as needed</li><li>Monitor order queues and prioritize urgent requests</li><li>Support inventory and order tracking activities</li><li>Perform general administrative duties as assigned</li></ul><p><br></p>
- 2026-09-22T00:00:00Z
- Plano, TX
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- <p>Digital Media Manager - Contract, 3-5 Months+, Hybrid Schedule, Potential for Long-term! Responsibilities</p><ul><li>Manage and optimize paid search campaigns across Google Ads, including large-scale budgets.</li><li>Monitor campaign performance, analyze results, and provide actionable optimization recommendations.</li><li>Partner directly with Google's Account Team to maximize campaign effectiveness and ROI.</li><li>Develop and deliver regular reporting, insights, and performance analyses to stakeholders.</li><li>Export, analyze, and present campaign data using advanced Excel skills.</li><li>Lead testing initiatives, campaign launches, and participation in alpha/beta marketing programs.</li><li>Serve as project manager for new marketing campaigns and product launches.</li><li>Support social media advertising efforts across Facebook, Instagram, TikTok, and X.</li><li>Maintain affiliate marketing partnerships and support affiliate program initiatives.</li><li>Collaborate cross-functionally with marketing, analytics, and data science teams.</li></ul><p>Secondary Responsibilities</p><ul><li>Social Media Marketing (5%): Support campaigns across Facebook, TikTok, Instagram, and X. This area is teachable.</li><li>Affiliate Marketing Management (5%): Maintain and strengthen affiliate partner relationships.</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-09-23T00:00:00Z