6 results for Help Desk Analyst I in Saint Augustine, MD

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T17:44:11Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T17:54:04Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
- USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-03-23T17:54:04Z

IT Manager

Philadelphia, PA
onsite
Permanent
115000.00 - 140000.00 USD / Yearly
We are looking for an experienced IT Manager to lead and optimize our technology infrastructure in a dynamic and fast-paced food distribution environment. This position requires a hands-on leader who can manage daily operations, oversee technical teams, and drive strategic projects to maintain and enhance critical IT systems. The ideal candidate will possess strong technical expertise, exceptional leadership skills, and a commitment to ensuring seamless technology operations. Responsibilities: • Manage and maintain network infrastructure, including firewalls, servers, and key business applications, to ensure optimal performance. • Provide hands-on support by addressing help desk tickets and resolving hardware, software, and network-related issues. • Lead and mentor a small IT team, fostering a proactive, solutions-driven work culture. • Oversee network security measures such as firewalls, VPNs, and access controls to ensure compliance with industry standards. • Collaborate with cross-functional teams onsite to troubleshoot and resolve technical challenges in real time. • Monitor and maintain IT systems using tools like SolarWinds and Nagios to ensure system health and reliability. • Develop and implement configuration management processes to streamline IT operations. • Ensure effective identity management using Active Directory and other relevant technologies. • Manage backup technologies to safeguard critical data and support disaster recovery initiatives. • Evaluate and recommend improvements for IT systems to align with organizational goals.
2026-03-18T18:14:04Z

FP&A Manager

Swedesboro, NJ
onsite
Permanent
115000.00 - 125000.00 USD / Yearly
Join our dynamic finance team as an FP& A Manager-Cost/Sales Analyst, where you will own varied responsibilities including FP& A, Sales Analysis, and Product Costing. As the FP& A Manager you will provide financial planning and analysis to support financial growth, provide insight to support strategic decision-making, partner with department heads to develop budgets and forecasts, prepare and analyze monthly, quarterly, and annual financial reports, generate financial reports for management, create financial summaries, and dashboards and reports to monitor key KPI’s, including financial due diligence and integration planning. This position offers the opportunity to combine analytical insight with operational impact-bridging finance, sales, and production to deliver meaningful cost structures and optimizing price strategies. Major Responsibilities· Lead the budgeting, forecasting, and financial planning processes, ensuring alignment with company goals and operational strategies.· Analyze cost structures, margins, and sales trends to identify profit improvement opportunities.· Develop and maintain financial models to support business planning, scenario analysis, and decision-making.· Prepare and present monthly and quarterly financial reports highlighting key performance indicators (KPIs), variances, and business drivers.· Provide detailed cost analysis and margin reporting by customer, region, or product line.· Monitor inventory levels, standard costs, and variances; work with accounting to ensure accurate cost reporting.· Support new product launches and business initiatives with financial impact analysis and ROI assessments.· Drive continuous improvement in FP& A processes, tools, and reporting capabilities.· Serve as a key financial advisor to senior leadership, helping guide data-informed strategic decisions.
2026-03-26T19:38:40Z

Deployment Technician

Towson, MD
onsite
Temporary
24.70 - 28.60 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in Towson, Maryland, for a long-term contract position. In this role, you will play a vital part in ensuring the smooth deployment and setup of laptops while adhering to established procedures. This opportunity is ideal for professionals with a background in desktop support who excel in both hardware and software troubleshooting. Responsibilities: • Prepare and configure 15-20 laptops daily, ensuring each device meets company standards. • Follow detailed standard operating procedures (SOPs) to complete deployment tasks effectively. • Perform basic troubleshooting to resolve hardware-related issues during the setup process. • Identify and address common software problems to ensure seamless functionality. • Utilize deployment tools to streamline the imaging and installation process. • Maintain accurate records of completed deployments and report progress to supervisors. • Collaborate with team members to ensure timely completion of deployment projects. • Provide technical assistance and support as needed during the rollout process. • Inspect and test devices to confirm proper operation before delivery. • Adhere to deadlines and prioritize tasks to meet project goals.
2026-03-12T13:53:43Z