We are looking for a Collections Specialist to support accounts receivable activities and help maintain accurate customer account balances for a Long-term Contract position in New York, New York. This role focuses on resolving past-due accounts, coordinating billing-related updates, and producing reliable reporting for leadership. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to communicate effectively with both customers and internal teams.<br><br>Responsibilities:<br>• Monitor overdue accounts, contact customers regarding outstanding balances, and escalate seriously delinquent accounts to outside collection partners or legal channels in line with company guidelines.<br>• Evaluate pricing-related issues and prepare credit memo requests when needed to correct account discrepancies and support accurate receivable records.<br>• Examine aging data regularly to identify minor residual balances and take appropriate steps to reconcile and clear them.<br>• Prepare recurring account status updates and other collection-related reports for management on a monthly basis.<br>• Verify that customer call documentation and related account details are complete and ready for billing release.<br>• Review maintenance and repair invoices flagged for special handling and authorize their release once requirements have been met.<br>• Work closely with internal departments and field personnel to resolve account questions, support payment follow-up, and improve collection outcomes.
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
We are looking for a Collections Specialist to support account receivables activities for a long-term contract opportunity based in New York, New York. This position focuses on managing delinquent commercial accounts, resolving billing-related issues, and helping maintain accurate customer balances through careful follow-up and analysis. The ideal candidate brings strong communication skills, sound judgment, and the ability to work across teams while maintaining a detail-oriented and customer-focused approach.<br><br>Responsibilities:<br>• Monitor overdue accounts and take appropriate next steps to escalate unresolved balances to external collection partners or legal channels in accordance with company guidelines.<br>• Review customer account activity to address pricing discrepancies and prepare credit memo documentation that supports accurate account reconciliation.<br>• Analyze aging reports to identify and clear minor outstanding balances while ensuring account records remain current and accurate.<br>• Prepare and deliver recurring account status updates and monthly reporting for management review.<br>• Verify that call and account documentation is complete and accurate so items can be finalized and released for billing.<br>• Coordinate the release of maintenance and repair invoices requiring special handling and ensure they are processed correctly.<br>• Communicate with customers and internal teams to resolve payment issues, research deductions, and support timely collection efforts.
<p>A busy firm in the Livingston area is seeking a Collections Specialist to join their growing firm. This Collections Specialist will get the chance to support accounts receivable and collections activities for a well known law firm. This Collections Specialist role requires a detail-oriented communicator who can work effectively with attorneys, legal support staff, clients, and finance colleagues while managing collection efforts with accuracy and discretion. The ideal Collections Specialist is comfortable balancing independent follow-through with team collaboration and can use financial and Microsoft Office tools to keep payment activity, reporting, and documentation organized. Other responsibilities of this Collections Specialist will include but not be limited to:</p><p><br></p><p>Collections Specialist Responsibilities:</p><p>• Partner with attorneys, legal assistants, and finance team members to coordinate collection activity and address outstanding receivables.</p><p>• Communicate with clients regarding invoices, payment status, and past-due balances to help drive timely resolution of open accounts.</p><p>• Support assigned partners by monitoring accounts receivable and taking appropriate follow-up action on aging balances.</p><p>• Prepare recurring and ad hoc receivables reports for attorneys, clients, and leadership to support collection strategy and account review.</p><p>• Produce month-end and year-end collection summaries with a high level of accuracy and attention to deadlines.</p><p>• Generate and send reminder statements on a monthly basis to encourage prompt payment.</p><p>• Maintain complete, well-structured accounts receivable records and ensure documentation is current and easy to retrieve.</p><p>• Work closely with accounting personnel to resolve payment application issues, duplicate remittances, and matters involving funds held in trust.</p><p>• Document collection outreach and account updates in the firm’s document management system to ensure clear tracking of activity.</p><p><br></p><p>This Collections Specialist role is paying between $75,000 and $90,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>We are looking for a <strong>Collections Specialist </strong>to support delinquency management and member account resolution for a <strong>Contract position</strong> based in <strong>Middletown, New York</strong>. This <strong>fully onsite</strong> opportunity is expected to continue through the end of the year and is ideal for someone who can balance firm collections practices with attentive member service. The person in this role will handle account follow-up, payment arrangements, research activities, and documentation while working within regulatory guidelines and internal policies.</p><p><br></p><p>Responsibilities:</p><p>• Contact members and internal or external parties by phone to address past-due accounts, answer inquiries, and move collection efforts forward.</p><p>• Guide members through available resolution options, including hardship support, settlement opportunities, and short-term payment plans designed to reduce delinquency.</p><p>• Complete collection-related service requests such as deferments, payment postings, account updates, and other administrative actions tied to account resolution.</p><p>• Maintain thorough and accurate records of all collection activity in the designated system to ensure account history is current and well documented.</p><p>• Research account details by obtaining supporting documents such as payment copies, statements, credit reports, and credit applications when needed.</p><p>• Partner with leadership on accounts that require non-routine action, including matters involving legal review, repossession, outside agencies, or bankruptcy activity.</p><p>• Recommend accounts for charge-off when recovery is no longer likely and assist with related account maintenance and processing steps.</p><p>• Handle collection payments and proceeds from external sources, support vendor-related correspondence, and help manage daily department mail and written communications.</p><p>• Monitor online banking requests and assist with reconciliations and other departmental tasks that support accurate financial tracking and operational efficiency.</p><p>• Identify workflow improvement opportunities that strengthen accuracy, internal controls, and overall department performance while completing additional assigned duties as needed.</p>
<p>We are looking for an experienced Benefits Specialist to support a Financial Services organization on a Contract basis. This role can be REMOTE. In this client-facing role, you will deliver clear and informative virtual benefits presentations, provide expert guidance on benefit-related questions, and maintain accurate program documentation. This position is ideal for someone with strong subject matter expertise who can communicate complex information effectively and ensure materials remain current and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Lead virtual benefits presentations for clients, explaining plan options, coverage details, and key program information in a clear and engaging manner.</p><p>• Serve as a primary resource for benefit-related inquiries by addressing questions promptly and providing accurate, practical guidance.</p><p>• Evaluate existing benefits documents and revise materials as needed to reflect current policies, plan details, and regulatory requirements.</p><p>• Apply deep knowledge of benefits administration to support clients with informed recommendations and dependable subject matter expertise.</p><p>• Coordinate benefit-related activities and information flow to help ensure a smooth and consistent client experience.</p><p>• Analyze benefits information and plan details to identify updates, clarify content, and improve overall communication effectiveness.</p>