<p>We are looking for a Customer Service Representative to support a high-volume customer care environment. This long-term contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and enjoys helping resolve customer concerns. The role is fully onsite five days a week for the first 3 months and offers the chance to work a hybrid work schedule thereafter. <strong><u>**Spanish fluency is a MUST for this position **</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer calls with attentive listening, thoughtful questioning, and a solution-oriented approach to understand and address each concern effectively.</p><p>• Route inquiries to the correct team members when needed and coordinate with internal departments to help resolve service issues, complaints, or follow-up needs.</p><p>• Build working knowledge of company processes, services, and common transaction types to provide accurate information and dependable customer assistance.</p><p>• Keep Customer Care leadership informed of service disruptions, workflow concerns, or recurring issues that could affect customers, vendors, or business operations.</p><p>• Complete all assigned work in alignment with company expectations, training guidance, supervisory direction, and applicable regulatory requirements.</p><p>• Support cross-functional teams as needed by sharing information, assisting with service-related matters, and helping maintain smooth daily operations.</p><p>• Provide attentive assistance to insured individuals, injured workers, vendors, and other customers while maintaining a high standard of responsiveness and care.</p>
We are looking for an Accounts Receivable Specialist to join a team in Stockton, California for a Long-term Contract assignment. This permanent, onsite position focuses on supporting day-to-day accounting operations across receivables, payroll, and general bookkeeping activities. The role is ideal for someone who can manage financial details accurately, stay organized in a busy environment, and contribute to consistent back-office support for multiple entities.<br><br>Responsibilities:<br>• Oversee incoming receivables by tracking account balances, monitoring outstanding invoices, and reviewing aging activity to support timely collections.<br>• Prepare and process financial transactions such as customer invoices, payment postings, check handling, and wire activity with a high level of accuracy.<br>• Update and maintain customer and vendor account information to ensure records remain complete, current, and audit-ready.<br>• Investigate billing issues and payment variances, then coordinate appropriate corrections to resolve discrepancies efficiently.<br>• Record daily accounting activity in QuickBooks Desktop and maintain reliable documentation for all transactions entered.<br>• Assist with payroll-related tasks to help ensure employees are paid correctly and on schedule.<br>• Contribute to month-end accounting procedures by organizing records, verifying balances, and supporting close activities.<br>• Provide broad bookkeeping assistance across multiple business entities, including routine accounting support and reconciliation-related tasks.
We are looking for an Accounts Receivable Specialist to join our team in Sacramento, California for a Contract position. This role is ideal for a detail-oriented accounting specialist who can manage high-volume receivables work while supporting related payables and compliance tasks. The position requires strong organization, sound judgment, and the ability to collaborate effectively with others in a fast-paced environment.<br><br>Responsibilities:<br>• Manage high-volume accounts receivable activities, including invoicing, payment tracking, and account follow-up.<br>• Apply cash receipts accurately and maintain up-to-date records of daily cash activity.<br>• Handle commercial collections effectively to help reduce outstanding balances and improve payment timeliness.<br>• Support accounts payable tasks such as processing check requests and assisting with payment documentation.<br>• Prepare quarterly financial reporting materials for organizational review and maintain supporting records.<br>• Complete 1099 processing and related year-end documentation using appropriate software tools.<br>• Reconcile company credit card transactions and resolve discrepancies in a timely manner.<br>• Organize, maintain, and securely dispose of financial files and paper records in accordance with company practices.
We are looking for a client-focused Account Manager to support commercial insurance accounts in Stockton, California. This permanent opportunity is a Contract position with potential for permanent placement and is ideal for someone who brings insurance knowledge, strong relationship-building skills, and a proactive approach to service. The person in this role will work closely with clients, carrier partners, and internal colleagues to keep accounts organized, responsive, and moving forward efficiently.<br><br>Responsibilities:<br>• Oversee a book of commercial insurance business and serve as a primary point of contact for client account needs.<br>• Guide clients through renewals, coverage updates, endorsements, and certificate requests with accuracy and urgency.<br>• Address incoming questions promptly, provide clear follow-up, and deliver dependable day-to-day account support.<br>• Partner with insurance carriers and internal team members to resolve service issues and support policy-related activity.<br>• Keep client files and policy documentation current, complete, and well organized within internal systems.<br>• Track policy timelines and upcoming expiration dates to help ensure a smooth and timely renewal cycle.<br>• Build lasting client relationships by delivering attentive service and understanding each client’s business needs.<br>• Contribute to administrative and account coordination tasks as needed to support overall team operations.
We are looking for a detail-oriented Medical Billing Specialist to support ophthalmology billing operations in Sacramento, California. This contract opportunity with permanent potential is ideal for someone who can manage claims activity, work confidently with insurance payers, and provide clear billing support to patients and internal teams. The role requires strong experience with medical billing workflows, accounts receivable follow-up, and the effective use of EHR and Epic EMR systems to maintain accurate financial records and timely reimbursement.<br><br>Responsibilities:<br>• Review and confirm patient insurance coverage before services are billed, ensuring eligibility and benefit details are accurately documented.<br>• Prepare and submit clean claims by assigning appropriate billing information and medical codes based on services rendered.<br>• Monitor outstanding accounts receivable and follow up with insurance carriers and patients to secure prompt payment.<br>• Research denied or delayed claims, correct identified issues, and resubmit documentation to support reimbursement.<br>• Use EHR tools and Epic EMR to maintain billing records, track claim status, and support efficient revenue cycle workflows.<br>• Respond to billing questions from patients, providers, and insurance representatives with professionalism and clear explanations.<br>• Maintain accurate account documentation and update billing information to reduce claim errors and payment delays.<br>• Support compliant billing practices by following current federal, state, and payer-specific regulations and coding guidelines.