We are looking for a Referral Coordinator to support patient access and care coordination for a busy healthcare team in Sacramento, California. This Long-term Contract position is ideal for someone who is highly organized, service-focused, and comfortable managing referrals, appointments, and patient information in a fast-paced setting. The role requires strong communication skills, attention to detail, and confidence working within Epic EMR to help ensure patients receive timely and accurate support.<br><br>Responsibilities:<br>• Coordinate incoming and outgoing referrals by reviewing requests, confirming required information, and routing cases appropriately.<br>• Schedule patient appointments and follow-up visits while helping maintain efficient provider calendars and clinic workflows.<br>• Communicate with patients to provide updates, explain next steps, and assist with referral-related questions or scheduling needs.<br>• Access and update medical records in Epic EMR to keep referral documentation complete, accurate, and current.<br>• Verify that referral orders, authorizations, and supporting documents are properly recorded before processing requests.<br>• Work closely with clinical and administrative staff to resolve scheduling issues and support continuity of patient care.<br>• Monitor referral status and follow through on outstanding items to help prevent delays in treatment or specialty access.
We are looking for a relationship-driven Physician Liaison to support referral growth and care coordination for specialty providers serving patients after acute injuries. This Contract to permanent position is based in Sacramento, California, and focuses on strengthening connections with referral sources while helping patients access appropriate services across interventional pain, orthopedics, neurology, and neuropsychology. The ideal candidate brings strong outside sales instincts, healthcare coordination awareness, and the ability to communicate complex care pathways clearly to both clinical and non-clinical stakeholders.<br><br>Responsibilities:<br>• Develop and sustain productive partnerships with urgent care centers, emergency departments, physician practices, and other referral sources involved in injury-related care.<br>• Present the organization’s specialty services, diagnostic resources, and care coordination capabilities in a clear and thorough manner to referral partners.<br>• Support compliant referral flow between external partners and specialty physicians to help patients move through evaluation and treatment without unnecessary delays.<br>• Recognize obstacles that may slow access to care and work with appropriate teams to address operational issues affecting referral progression.<br>• Gather and share feedback from referral sources to highlight service needs, relationship trends, and opportunities for improvement.<br>• Work closely with internal leaders and provider teams to improve alignment between community referral accounts and specialty care services.<br>• Represent the organization at industry gatherings, local networking opportunities, and industry events to strengthen market presence and community relationships.<br>• Contribute to efforts that improve continuity of care from the initial referral through treatment completion and recovery support.