3 results for Help Desk Analyst Ii in Sacramento, CA

Help Desk Analyst II

Sacramento, CA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a skilled Help Desk Analyst II to join our team in Sacramento, California. In this long-term contract role, you will provide technical support for various systems and applications, ensuring smooth operations and resolving issues efficiently. This position requires on-site work in a secure environment, with adherence to safety protocols. Responsibilities: • Provide technical assistance and troubleshooting for virtual desktops, including Citrix-based systems and related applications. • Utilize ticketing systems to manage and resolve user issues, with training provided for specific platforms as needed. • Support and maintain hardware such as Wyse thin clients, HP printers, and Fujitsu 7160 scanners. • Perform sanitization and safety measures while working in secure environments, ensuring compliance with health protocols. • Manage IT call center operations, responding to inquiries during designated hours, Monday through Friday. • Assist with the setup, configuration, and maintenance of PC desktops and workstations. • Deliver training and guidance to users on court-specific applications and tools. • Collaborate with team members to optimize system performance and minimize downtime. • Conduct regular checks and updates to ensure systems are running efficiently. • Provide documentation and reports on technical issues and resolutions.
2026-03-23T00:00:00Z

Help Desk Analyst

Stockton, CA
onsite
Contract / Temporary to Hire
29.6875 - 34.375 USD / Hourly
We are looking for a Help Desk Analyst to join our team in Stockton, California, as part of a Contract to permanent position within the aerospace industry. In this role, you will be responsible for providing technical support to end users across multiple environments, ensuring smooth system functionality and resolving issues promptly. This position offers an exciting opportunity to work closely with IT leadership and collaborate on delivering exceptional support services. Responsibilities: • Address and resolve help desk tickets efficiently to minimize downtime for users. • Provide technical support for Windows 10/11 operating systems and Microsoft 365 applications. • Assist remote users with VPN access and troubleshooting to ensure seamless connectivity. • Manage user accounts and perform basic networking tasks to maintain system reliability. • Collaborate with IT leadership and team members to ensure timely resolution of technical issues. • Deliver detail-oriented and customer-focused support to enhance user satisfaction. • Document resolutions and maintain accurate records of help desk activities. • Identify recurring issues and propose solutions to improve system performance. • Stay updated on emerging technologies to continuously enhance support capabilities.
2026-03-26T00:00:00Z

Workday Analyst

Sacramento, CA
remote
Temporary
60 - 70 USD / Hourly
Senior HRIS Analyst (Workday Administrator)Position Overview This role oversees the administration, maintenance, and support of the Workday HCM, Benefits, and Compensation platforms. The Senior HRIS Analyst works closely with HR stakeholders to keep the system running smoothly, implement new features, and drive improvements. The ideal candidate has strong communication and interpersonal skills, thrives in a collaborative team setting, and brings deep expertise in Workday configuration with excellent attention to detail.Key Responsibilities<ul><li>Serve as the technical expert for the Workday platform, applying best practices for maintenance and optimization.</li><li>Lead the configuration, design, and implementation of complex Workday projects to ensure scalability and efficiency.</li><li>Handle core administrative tasks, including security, business process configuration, tenant setup, and support for HCM, Benefits, and Compensation modules.</li><li>Troubleshoot and resolve system issues.</li><li>Manage feature releases, updates, and enhancements.</li><li>Identify and implement process improvements and automation opportunities within Workday.</li><li>Provide end-user support, training, and guidance to maximize system adoption.</li><li>Maintain system documentation, conduct quality assurance testing, and support integrations with IT and vendors.</li><li>Translate business needs into technical solutions and mentor team members through knowledge-sharing sessions.</li></ul>
2026-03-26T00:00:00Z