We are looking for a skilled Referral Coordinator to join our team on a long-term contract basis at our eye specialty clinic in Sacramento, California. In this role, you will manage and coordinate specialty referrals, ensuring seamless transitions for patients requiring advanced ophthalmological care. This position is ideal for individuals with experience in referral coordination and proficiency in electronic health record systems.<br><br>Responsibilities:<br>• Coordinate incoming and outgoing referrals for specialized ophthalmology services, ensuring timely and accurate processing of all required information.<br>• Utilize electronic health record systems to manage referrals, track patient progress, and communicate effectively with healthcare providers.<br>• Act as the primary liaison between patients, providers, and external facilities to schedule appointments and provide updates on referral statuses.<br>• Collect necessary clinical documentation, verify insurance coverage, and obtain prior authorizations for specialty referrals.<br>• Follow up with patients and healthcare providers to ensure all referral-related tasks are completed efficiently.<br>• Maintain up-to-date knowledge of referral procedures and insurance requirements specific to ophthalmology services.<br>• Support front desk operations during busy periods by assisting with patient access functions.<br>• Monitor referral workflows and identify opportunities to improve efficiency and patient satisfaction.
We are looking for a detail-oriented Logistics Coordinator to join our team in Sacramento, California. This is a long-term contract position that offers the opportunity to work in a dynamic environment and handle critical logistics and operations tasks. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage incoming and outgoing calls in a fast-paced call center environment, ensuring prompt and accurate responses to inquiries.<br>• Utilize computer systems and software platforms, including Salesforce, to track and manage logistics and operational data.<br>• Coordinate patient intake processes while maintaining high standards of customer service.<br>• Collaborate with Veterans Affairs and other stakeholders to ensure seamless communication and service delivery.<br>• Maintain accurate records and documentation related to logistics activities.<br>• Provide exceptional customer service by addressing concerns and resolving issues efficiently.<br>• Monitor and prioritize tasks to meet deadlines and operational goals.<br>• Contribute to process improvements to enhance overall efficiency and effectiveness.<br>• Support cross-functional teams by sharing updates and ensuring alignment on logistics activities.