We are looking for a Medical Customer Service Representative to join our team in Carmichael, California. This contract position offers an exciting opportunity for individuals who excel in providing outstanding patient support in a medical office setting. The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Serve as the first point of contact for patients, ensuring a welcoming and attentive experience.<br>• Manage inbound and outbound calls related to patient inquiries, appointment scheduling, and reminder notifications.<br>• Verify patient insurance details and assist with billing inquiries to ensure accurate documentation.<br>• Utilize electronic practice management systems to maintain and update patient records.<br>• Collaborate with medical staff to enhance physician efficiency and optimize clinic resources.<br>• Address patient concerns and resolve issues promptly to uphold the clinic's reputation.<br>• Perform data entry and administrative tasks using standard office equipment and software.<br>• Apply medical terminology knowledge to support accurate communication and documentation.<br>• Schedule appointments and coordinate follow-up care for patients.<br>• Uphold confidentiality standards and comply with all clinic policies and procedures.