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2 results for Customer Service in Sacramento, CA
- Sacramento, CA
- onsite
- Temporary to Hire
- 28 - 30 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.</p><p>• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.</p><p>• Maintain organized records of customer interactions, order details, account documentation, and related communications.</p><p>• Provide clear updates on inventory availability, expected delivery timing, shipment progress, and any supply constraints that may affect customer orders.</p><p>• Research service concerns, order discrepancies, and customer complaints, then work toward prompt and thorough resolution.</p><p>• Support the setup of new customer accounts by gathering required documentation and assisting with onboarding activities.</p><p>• Follow company policies, regulatory expectations, and quality standards in every customer interaction and transaction.</p><p>• Escalate product complaints, quality-related matters, adverse events, and compliance issues through the appropriate reporting channels.</p><p>• Contribute to reporting efforts, customer feedback initiatives, and process improvement activities that strengthen service performance.</p><p>• Build working knowledge of pharmaceutical products, service procedures, and applicable regulatory requirements to support customers effectively.</p>
- 2026-08-24T00:00:00Z
- Plymouth, CA
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- <p>About the Role</p><p>We are looking for a reliable, customer-focused individual to join our team as a Part-Time Customer Service Representative with event support responsibilities. In this dual-role position, you will deliver excellent service to clients and internal teams while also helping plan, set up, and coordinate events. This is a great opportunity for someone who enjoys variety, thrives in a people-oriented environment, and can shift between desk-based support and hands-on event work.</p><p>Key Responsibilities</p><ul><li>Provide friendly, professional customer service via phone, email, and in-person interactions</li><li>Respond to inquiries, resolve issues, and escalate more complex matters when needed</li><li>Maintain accurate customer records and documentation in our systems</li><li>Assist with event planning and logistics, including coordinating schedules, vendors, supplies, and staffing needs</li><li>Support on-site event setup, breakdown, and day-of coordination to ensure smooth operations</li><li>Collaborate with internal teams and external partners to meet event timelines and quality standards</li><li>Help track event-related details and communicate updates to stakeholders</li><li>Perform other related administrative and support duties as assigned</li></ul><p><br></p>
- 2026-08-10T00:00:00Z