<p>Robert Half is seeking a detail-oriented Medical Collections Specialist to join our healthcare team. This role plays a critical part in ensuring timely and accurate collection of outstanding medical payments, supporting revenue cycle management, and maintaining high standards of patient communication and confidentiality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and collect payments from patients, insurance companies, and other payers.</li><li>Review accounts, research discrepancies, and resolve billing issues efficiently.</li><li>Apply knowledge of revenue cycle management processes to achieve outstanding recovery rates.</li><li>Maintain accurate patient records in accordance with HIPAA and internal compliance guidelines.</li><li>Utilize electronic health record (EHR) systems (e.g., Epic) for payment tracking and documentation.</li><li>Partner with internal departments to support month-end close and reporting.</li><li>Communicate with patients regarding billing questions and payment arrangements.</li><li>Coordinate with patient access and scheduling teams to resolve insurance or eligibility challenges.</li><li>Uphold a high level of customer service and professionalism with all parties.</li></ul><p><br></p>
<p>We are looking for a motivated Medical Billing Associate to join our client's team. This is a remote position, but you must be able to support PST working hours. In this contract role, you will be responsible for managing billing and collection processes, ensuring timely reimbursement, and maintaining clear communication with patients, government agencies, and third-party payers. This position offers an excellent opportunity to contribute to a dynamic environment while honing your skills in medical billing and claim administration.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with patients, government agencies, and third-party payers to gather and process information for reimbursement.</p><p>• Review, correct, and submit claims to payers while ensuring compliance with established procedures.</p><p>• Investigate unpaid accounts, initiate appropriate actions for collection, and follow up to achieve expected results.</p><p>• Perform claim appeals, including obtaining necessary charge information and coding updates.</p><p>• Calculate write-offs and adjustments to ensure accurate account balances.</p><p>• Monitor productivity and quality metrics to meet or exceed performance expectations.</p><p>• Provide general office support and assist with additional tasks as needed.</p><p>• Prepare billing and collection documentation for distribution to relevant parties.</p><p>• Ensure adherence to organizational policies, including vaccination requirements and compliance with E-Verify regulations.</p>
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance.<br><br>Responsibilities:<br>• Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication.<br>• Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability.<br>• Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution.<br>• Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities.<br>• Draft compelling appeals to challenge claim denials and secure appropriate reimbursements.<br>• Maintain a thorough understanding of various insurance products, including Medicare Advantage plans.<br>• Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals.<br>• Collaborate with team members to handle complex claims and develop effective solutions.<br>• Utilize analytical skills to make informed decisions on resolving claims and account discrepancies.<br>• Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
We are looking for a Medical Payment Poster Specialist to join our team in Sacramento, California. This is an in-office, Contract position with the potential to become permanent, where you will play a crucial role in ensuring accurate and efficient posting of payments to patient accounts. If you have experience in medical billing and payment processing, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately post insurance payments to individual patient accounts, ensuring compliance with contracts and organizational policies.<br>• Verify payment amounts to ensure correctness and adherence to agreements.<br>• Record patient payments in the designated system with precision.<br>• Process denials and zero payments, flagging accounts for follow-up by medical collectors.<br>• Apply takebacks and recoups following established procedures.<br>• Communicate payment trends, including discrepancies, short payments, and denials, to leadership for resolution.<br>• Reconcile daily payment postings against settlement reports to maintain balanced accounts.<br>• Route payer correspondence to appropriate team members for timely follow-up.<br>• Utilize a thorough understanding of contracts and policies to ensure accurate application during payment posting.
We are looking for a Medical Customer Service Representative to join our team in Carmichael, California. This contract position offers an exciting opportunity for individuals who excel in providing outstanding patient support in a medical office setting. The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Serve as the first point of contact for patients, ensuring a welcoming and attentive experience.<br>• Manage inbound and outbound calls related to patient inquiries, appointment scheduling, and reminder notifications.<br>• Verify patient insurance details and assist with billing inquiries to ensure accurate documentation.<br>• Utilize electronic practice management systems to maintain and update patient records.<br>• Collaborate with medical staff to enhance physician efficiency and optimize clinic resources.<br>• Address patient concerns and resolve issues promptly to uphold the clinic's reputation.<br>• Perform data entry and administrative tasks using standard office equipment and software.<br>• Apply medical terminology knowledge to support accurate communication and documentation.<br>• Schedule appointments and coordinate follow-up care for patients.<br>• Uphold confidentiality standards and comply with all clinic policies and procedures.
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting.<br><br>Responsibilities:<br>• Respond promptly to patient inquiries, providing accurate information and exceptional service.<br>• Assist with scheduling appointments and managing patient calendars efficiently.<br>• Verify medical insurance details and update patient records accordingly.<br>• Handle inbound calls related to billing, scheduling, and general patient concerns.<br>• Maintain and organize medical charts, ensuring data accuracy and confidentiality.<br>• Perform reminder calls for upcoming appointments to enhance patient compliance.<br>• Utilize electronic practice management systems to streamline office operations.<br>• Collaborate with medical staff to optimize clinic workflows and patient experience.<br>• Ensure compliance with all relevant medical office policies and procedures.<br>• Operate standard office equipment and software to support daily administrative tasks.