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1 result for Customer Service Representative in Rutland, VT
- Middlebury, VT
- onsite
- Permanent / Full Time
- 32.00 - 35.00 USD / Hourly
- <p><strong>Position Overview</strong></p><p>We are seeking an experienced Credit/Collections Specialist to manage, including both accounts receivable and notes receivable activities. This role is responsible for accurately posting customer payments, maintaining account integrity, supporting collections, and collaborating cross-functionally to ensure timely and accurate financial operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Post and apply customer payments accurately and in a timely manner</li><li>Maintain customer accounts and investigate/resole payment discrepancies</li><li>Respond to internal and external inquiries related to invoices, balances, payments, and reconciliations</li><li>Prepare customer statements, finance charges, and weekly/monthly AR reports</li><li>Monitor and resolve unapplied payments in accordance with company guidelines</li><li>Support month-end close, aging reports, and reconciliation activities</li><li>Partner with ownership and leadership on delinquent accounts and collections efforts</li><li>Process credit applications and set up new customer accounts in the system</li><li>Initiate ACH transactions and maintain ACH account information</li><li>Collaborate with customer service to release orders for shipment</li><li>Work closely with legal counsel and leadership on Notes Receivable setup and management</li><li>Maintain notes receivable records, including interest updates</li><li>Code miscellaneous receivable payments and process customer refunds</li><li>Provide support for additional accounting and AP tasks as needed</li></ul><p><br></p>
- 2026-05-27T15:48:47Z