<p>We are looking for an experienced Customer Service Representative to join our team in Houston, TX. This long-term contract position requires a detail-oriented individual with strong communication and organizational skills to manage a variety of customer-focused tasks and logistics operations. The ideal candidate will have extensive experience in customer service and be committed to delivering high-quality support that drives satisfaction and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support through effective communication and problem-solving.</p><p>• Manage and coordinate logistics operations to ensure smooth processes and timely resolutions.</p><p>• Address customer inquiries and complaints while maintaining a positive and detail-oriented demeanor.</p><p>• Collaborate with internal teams to streamline procedures and enhance customer satisfaction.</p><p>• Conduct research to resolve issues related to billing, claims, and revenue accounting.</p><p>• Oversee hiring and onboarding processes for new team members, ensuring adherence to company policies.</p><p>• Monitor customer feedback and implement strategies to improve service and public relations.</p><p>• Utilize CRM tools to track and manage customer interactions and maintain accurate records.</p><p>• Coordinate with suppliers and business units to optimize workflows and address concerns.</p><p>• Handle risk management and expense account procedures in compliance with company standards.</p>
<p>We are looking for a skilled and dedicated Customer Service Representative to join our team in Houston, Texas. In this long-term contract role, you will play a key part in supporting logistics operations and ensuring the highest level of customer satisfaction. If you excel in managing processes, coordinating resources, and fostering positive relationships, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and maintaining client satisfaction.</p><p>• Coordinate logistics processes, ensuring smooth communication between suppliers, customers, and internal teams.</p><p>• Oversee billing functions and revenue accounting tasks to guarantee accuracy and compliance.</p><p>• Conduct research to identify solutions and improve business operations.</p><p>• Train and onboard new team members, ensuring they are well-versed in company policies and procedures.</p><p>• Manage claim administration and risk management activities to minimize disruptions.</p><p>• Collaborate with business units to align operations with organizational goals.</p><p>• Handle public relations efforts to enhance the company’s reputation and client relationships.</p><p>• Monitor and evaluate staffing needs, ensuring adequate resources are available to meet demands.</p><p>• Support commission and expense account functions to maintain financial efficiency.</p>
We are seeking a motivated Inside Sales Representative to join our team in Manvel, Texas. This is a contract-to-permanent position, offering an excellent opportunity for growth within the sales field. The ideal candidate will possess strong data entry skills, effective communication abilities, and a positive attitude to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and process sales quotes, proposals, and orders with a high level of accuracy.<br>• Collaborate with customers, vendors, and internal teams to ensure smooth communication and timely delivery of pricing and documentation.<br>• Maintain and update customer records, pricing databases, and sales logs to ensure accuracy and compliance.<br>• Utilize Microsoft Office and Adobe Acrobat to create, edit, and format documents, spreadsheets, and other sales-related materials.<br>• Review customer specifications and purchase orders to ensure all information is complete and adheres to company standards.<br>• Provide administrative support to outside sales representatives, including managing leads and following up on tasks.<br>• Monitor shipment schedules, delivery timelines, and product availability to assist in customer satisfaction.<br>• Ensure all sales documentation aligns with company policies and industry regulations.
We are looking for a bilingual Receptionist to join our team on a long-term contract basis in Houston, Texas. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, excels in customer service, and is organized in handling both reception and mail clerk duties. The position offers an opportunity to engage with clients, manage incoming communications, and contribute to the operational efficiency of the office.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and detail oriented environment.<br>• Manage incoming phone calls using a multi-line phone system, addressing inquiries and directing calls appropriately.<br>• Handle deliveries and process incoming mail with accuracy and efficiency.<br>• Answer customer questions and provide guidance on various topics, maintaining a high level of service.<br>• Provide coverage for the mail clerk during lunch breaks, ensuring seamless operations.<br>• Sort and organize mail, including electronic processing of payments such as cash and checks for tax assessments.<br>• Monitor and manage office inventory to ensure supplies are available as needed.<br>• Support administrative functions to maintain smooth office operations.
We are looking for a detail-oriented and customer-focused Receptionist to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in ensuring smooth daily operations by managing front desk responsibilities, handling mail, and providing excellent service to clients. This role requires strong multitasking abilities and a commitment to maintaining an attentive and welcoming office environment.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and attentive demeanor, ensuring a positive experience.<br>• Manage a multi-line phone system, answering inbound calls and directing them appropriately.<br>• Provide accurate information to callers and address inquiries effectively.<br>• Handle mail operations, including receiving deliveries, sorting mail, and covering mail clerk duties during breaks.<br>• Process financial transactions such as cash and checks electronically for tax assessments.<br>• Maintain office inventory, ensuring supplies are adequately stocked and organized.<br>• Assist with customer service tasks, ensuring client needs are met promptly and efficiently.<br>• Collaborate with team members to ensure smooth workflow and communication.<br>• Uphold the security and confidentiality of sensitive office and client information.
<p>We are looking for a skilled and detail-oriented Collections Specialist to join our team in Houston, Texas. This role is pivotal in managing accounts receivable processes, ensuring timely collections, and maintaining accurate financial records. As this is a Contract to permanent position, it offers an excellent opportunity to demonstrate your abilities and grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end collections accounts receivable process, including invoice creation.</p><p>• Utilize and navigate multiple customer portals to track payments and resolve issues efficiently.</p><p>• Follow up on disputes, ensuring timely resolution and excellent customer interaction.</p><p>• Post cash payments accurately and promptly, maintaining up-to-date records.</p><p>• Work collaboratively with the tax manager to handle sales and use tax certificates and upload data into the Vertex system.</p><p>• Handle a high volume of transactions, processing 1,500 to 2,000 invoices monthly.</p><p>• Serve as a proactive and self-motivated team member, taking initiative to meet organizational goals.</p><p>• Support external collections efforts while maintaining positive customer relationships.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
