<p>Healthcare billing is a highly detail-oriented space — where communication, accuracy, and persistence all play a critical role. A medical group in San Diego is hiring a <strong>Collections Specialist</strong> to support patient account resolution and insurance follow-up. This role is ideal for someone who is organized, comfortable on the phone, and experienced in navigating billing processes. This position focuses on managing outstanding balances, communicating with patients and insurance providers, and ensuring timely resolution of accounts. The right candidate will be professional, patient, and confident handling sensitive financial conversations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Follow up on outstanding patient balances and insurance claims</li><li>Communicate with patients regarding billing questions and payment plans</li><li>Work with insurance companies to resolve claim discrepancies</li><li>Maintain accurate records of account activity and updates</li><li>Assist with payment processing and account reconciliation</li><li>Identify and escalate unresolved issues as needed</li><li>Support overall billing and collections workflows</li><li>Ensure compliance with healthcare billing regulations</li></ul>
<p><strong>Position Overview:</strong></p><p> Robert Half is seeking a professional and detail-oriented Medical Receptionist to join this hospital team. The ideal candidate will be the first point of contact for patients, ensuring a smooth check-in process and helping the hospital operate efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome patients and visitors, providing a positive first impression</li><li>Verify patient information, insurance, and process necessary forms</li><li>Schedule and manage appointments for multiple hospital departments</li><li>Answer multi-line phone system and route calls appropriately</li><li>Maintain accurate electronic medical records (EMR) and patient files</li><li>Coordinate with clinical and administrative staff to support daily operations</li><li>Handle billing, co-pays, and insurance verification as needed</li><li>Keep front desk area organized, professional, and compliant with hospital policies</li></ul><p><br></p>