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1 result for Order Entry Specialist in Rosemont, IL
- Naperville, IL
- onsite
- Temporary to Hire
- 24.7 - 28.6 USD / Hourly
- <p>Order Entry / Invoicing / Customer Service Representative</p><p>We are seeking a detail-oriented<strong> Order Entry / Invoicing / Customer Service Representative t</strong>o join a growing team in Naperville, Illinois, on a Contract-to-Hire basis. This position plays a critical role in supporting daily customer operations by processing orders, generating invoices, coordinating deliveries, and providing exceptional customer service. The ideal candidate will be highly organized, thrive in a fast-paced environment, and possess strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities</p><ul><li>Accurately enter customer orders into the company ERP system and ensure all order details, pricing, and shipping information are correct.</li><li>Generate and process invoices in a timely manner, ensuring billing accuracy and resolving any discrepancies as they arise.</li><li>Serve as the primary point of contact for customer inquiries regarding orders, shipments, pricing, product availability, and account information.</li><li>Coordinate with internal departments, including sales, purchasing, warehouse, and logistics teams, to ensure seamless order fulfillment and customer satisfaction.</li><li>Monitor open orders and proactively communicate updates regarding order status, shipping schedules, backorders, and delivery timelines.</li><li>Track shipments and coordinate with carriers to resolve delivery issues and ensure products arrive as expected.</li><li>Review and maintain customer records, pricing information, and order documentation to ensure accuracy and completeness.</li><li>Investigate and resolve customer concerns, billing questions, and invoice discrepancies in a professional and timely manner.</li><li>Process customer returns, credits, and adjustments while coordinating with internal teams and vendors when necessary.</li><li>Support sales initiatives by preparing quotes, processing customer requests, and assisting with account management activities.</li><li>Maintain a high level of customer service by responding promptly to phone calls, emails, and other customer communications.</li><li>Assist with reporting, data entry, and administrative tasks related to customer orders, invoicing, and account maintenance.</li></ul><p>The salary range for this position is $20 to $26. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
- 2026-09-04T00:00:00Z