11 results for Pc Technician in Rockwall, TX

Tier 2 Deskside / Systems Technician

Arlington, TX
onsite
Temporary
28.00 - 33.00 USD / Hourly
Position Overview We are seeking a Tier 2 Deskside / Systems Technician to provide hands‑on systems administration and deskside technical support in a 24/7 mission‑critical environment. This role supports end users through on‑site and remote troubleshooting, device deployment, system maintenance, and operational readiness activities.The ideal candidate is customer‑focused, technically proficient, and comfortable working in fast‑paced environments with strict service levels. This position offers the opportunity to develop strong technical, communication, and problem‑solving skills while supporting highly visible operational systems. Key ResponsibilitiesDeskside & End‑User Support<ul><li>Serve as a primary point of contact for on‑site deskside support and break/fix activities</li><li>Deploy and support Windows 10 and Windows 11 laptops and desktops using non‑disruptive methods</li><li>Provide customer‑facing support with clear communication and status updates</li><li>Coordinate with Tier 3 teams for escalations, upgrades, and system changes</li></ul>Systems Administration & Operations<ul><li>Maintain and support a high‑availability environment using virtualization and redundancy best practices</li><li>Perform routine systems maintenance including software updates, backups, recovery, and file maintenance</li><li>Review systems regularly for critical updates, security threats, and operational readiness</li><li>Provide on‑call after‑hours support for production environment issues as required</li></ul>Incident & Service Management<ul><li>Respond to moderately complex technical issues involving hardware, software, and operating systems</li><li>Document all incidents, requests, and resolutions in an ITSM platform (ServiceNow)</li><li>Meet defined SLAs and time‑to‑resolution metrics</li><li>Escalate issues appropriately when resolution is unclear</li></ul>Hardware, Assets & Deployments<ul><li>Configure, deploy, and support laptops, desktops, thin clients, and mobile devices</li><li>Perform hardware procurement, deployment, support, and disposal activities</li><li>Execute asset control and inventory management tasks on‑site and remotely</li><li>Assist with physical installation activities, including lifting and moving equipment</li></ul>Operational Readiness & Exercises<ul><li>Provide IT support for practice, mock, and live continuity/DR exercises</li><li>Support site readiness activities and special operational events</li><li>Act as hands‑on technical support for site‑specific systems or network needs</li></ul>
2026-02-24T21:53:47Z

Desktop Support

Northlake, TX
onsite
Temporary
27.71 - 32.09 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace. Title: Desktop Support Location: Northlake, Tx Duration: 2-3 months contract Pay: $25-30 per hour Responsibilities:• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.• Image and reimage devices efficiently using specialized tools and systems.• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.• Support proprietary manufacturing systems, with training provided for specific applications.• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.
2026-03-11T14:24:07Z

Help Desk Analyst

Dallas, TX
onsite
Permanent
45000.00 - 50000.00 USD / Yearly
We are looking for a dedicated Help Desk Analyst to join our team in Dallas, Texas. This role involves providing Level 1 technical support to end users within a managed services environment, addressing issues related to desktops, hosted applications, and basic networking. The ideal candidate will have a strong customer service mindset and a passion for solving technical challenges efficiently and professionally. Responsibilities: • Offer first-level technical support for Windows desktops, virtual desktops, and hosted applications. • Troubleshoot and resolve login issues, password resets, and account access problems. • Document all technical issues, resolutions, and processes in the ticketing system for future reference. • Escalate complex issues to higher-level support teams following established protocols. • Monitor system alerts and notifications, ensuring prompt response and escalation when necessary. • Deliver exceptional customer service by maintaining clear communication and timely resolution of issues. • Assist with onboarding processes, including account creation and access provisioning. • Collaborate with team members to ensure efficient ticket management and workflow. • Maintain a systematic approach to troubleshooting and problem-solving in a structured help desk environment.
2026-03-11T12:38:43Z

Help Desk Analyst III

Farmers Branch, TX
onsite
Contract / Temporary to Hire
32.00 - 38.00 USD / Hourly
We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment. Title: HelpDesk IIILocation: Framers Branch, TxPay: $32-38 per hourDuration: 6 Month Contract to hire Responsibilities:• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.• Troubleshoot and analyze issues using advanced techniques and tools.• Support Microsoft licensing and ensure compliance across systems.• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.• Assist with technology rollouts and AV system projects as needed.• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.
2026-03-23T19:43:43Z

Application Support

Addison, TX
onsite
Temporary
35.63 - 41.25 USD / Hourly
We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users. Responsibilities: • Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms. • Collaborate with users to identify, analyze, and resolve application-related issues efficiently. • Deliver training sessions and create instructional materials for software users in both classroom and virtual settings. • Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll. • Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications. • Develop and sustain technical knowledge across various business systems to support organizational needs. • Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service. • Analyze data effectively to present insights and resolve technical challenges. • Travel domestically and internationally as required to support business operations. • Protect sensitive information with discretion and professionalism while adhering to organizational policies.
2026-03-10T14:33:51Z

Systems Manager

Dallas, TX
onsite
Permanent
110000.00 - 140000.00 USD / Yearly
We are looking for an experienced Systems Manager to lead and develop a team responsible for maintaining and optimizing critical hosted environments. This role requires a strong technical background combined with excellent leadership skills to ensure the delivery of high-quality infrastructure services to enterprise clients across diverse industries. Responsibilities: • Lead and mentor a team of systems and infrastructure engineers in managing a 24/7 hosted environment. • Oversee operations across virtualized platforms, cloud hosting services, and application delivery systems. • Ensure the infrastructure meets high availability, security, and performance standards. • Manage incident response processes, conduct root-cause analyses, and implement continuous improvement strategies. • Collaborate with cross-functional teams to align technical capabilities with business and customer requirements. • Develop and enforce engineering best practices, documentation protocols, and proactive monitoring solutions. • Handle capacity planning, configuration management, and lifecycle upgrades for servers, storage systems, and virtualization platforms. • Contribute to strategic planning for scalability, modernization, and the introduction of new technical solutions. • Recruit, train, and retain skilled engineering talent while fostering a collaborative and innovative team environment.
2026-03-11T12:33:44Z

IT Financial Systems Manager

Dallas, TX
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
We are looking for an experienced ERP Integration Manager to oversee and enhance the functionality of financial systems within our organization. This role requires a strategic thinker who can effectively bridge the gap between finance and technology, ensuring seamless system operations, compliance adherence, and improved reporting capabilities. The ideal candidate will be responsible for driving innovation, optimizing workflows, and leveraging data insights to support key business decisions. Responsibilities: • Manage the administration, performance, and reliability of ERP platforms, including Deltek Vantagepoint and other financial systems. • Lead system upgrades, testing, and the implementation of enhancements to improve operational efficiency. • Develop and maintain Power BI dashboards for revenue recognition, project margin analysis, and labor utilization tracking. • Ensure financial systems align with compliance standards and prepare for internal and external audits. • Collaborate with cross-functional teams to translate business needs into actionable system solutions. • Drive initiatives to standardize revenue recognition and improve financial system workflows. • Oversee system access controls and maintain audit readiness by conducting regular reviews. • Evaluate and integrate AI-driven tools to enhance financial reporting and decision-making. • Serve as the primary liaison between finance teams, IT departments, and external technology vendors. • Provide direct support for payroll, accounts receivable, accounts payable, and timesheet systems.
2026-03-11T17:04:01Z

Oracle Financials Application Manager

Dallas, TX
remote
Temporary
68.00 - 75.00 USD / Hourly
We are looking for an experienced Manager, Oracle Financials Systems to oversee and support Oracle R12 systems in a dynamic financial services environment. This long-term contract position requires a blend of functional expertise and technical skills to manage production support, enhance processes, and lead a distributed team. The ideal candidate will be a hands-on leader with a strong accounting background and a passion for driving system improvements while preparing for future transitions to Oracle Cloud/Fusion. Responsibilities: • Lead daily production support for Oracle R12 modules, including General Ledger (GL), Accounts Receivable (AR), and Tax, ensuring timely resolution of complex issues. • Manage ticket prioritization and resolution processes, supporting financial operations such as period close, journal processing, and multi-entity accounting. • Perform hands-on configuration tasks for Oracle R12 modules, including GL, AR, and Tax, to meet evolving business requirements. • Conduct impact analysis, coordinate testing efforts, and deploy system changes while maintaining system stability. • Support data integrations and provide functional guidance to finance teams, leveraging tools like Oracle interface tables. • Mentor and manage onshore and offshore support teams, fostering accountability and consistent service delivery. • Strengthen governance processes for system support, promote documentation standards, and implement effective change management practices. • Partner with finance leadership to translate business needs into system solutions and identify areas for process improvement. • Provide input and analysis for the transition from Oracle R12 to Oracle Cloud/Fusion, balancing production support with project initiatives. • Identify opportunities to enhance system performance, reduce recurring issues, and improve user experience.
2026-03-20T14:53:40Z

Manager - Data Analytics and Automation

Frisco, TX
onsite
Permanent
145000.00 - 165000.00 USD / Yearly
We are seeking a Data and Analytics Manager to lead our data strategy, platforms, and analytics delivery. This role will begin hands‑on and technical for the first few months, transitioning into a managerial leadership role as the team grows. The position will eventually oversee three direct reports, with potential for additional growth. Key Responsibilities<ul><li>Lead the firm’s data and analytics strategy, ensuring strong data integrity, availability, security, and governance.</li><li>Manage day‑to‑day operations of the Data & Analytics team, including workload prioritization, coaching, and performance management.</li><li>Oversee development and maintenance of data pipelines, data models, reporting environments, and analytics platforms.</li><li>Ensure dashboards, reports, and self‑service tools are accurate, performant, and aligned with business needs.</li><li>Collaborate with business leaders to translate requirements into data, reporting, and analytics solutions.</li><li>Define and enforce data quality, governance standards, and documentation practices.</li><li>Partner with IT and Security to maintain compliance with privacy and regulatory requirements.</li><li>Evaluate and implement new tools, technologies, and enhancements to improve analytics capabilities.</li><li>Support executive reporting through ad hoc analysis and strategic insights.</li><li>Manage vendor and consultant relationships as needed.</li></ul>
2026-03-23T21:48:42Z

Data and Analytics Manager

Dallas, TX
remote
Temporary
75.00 - 85.00 USD / Hourly
We are looking for an experienced Data and Analytics Manager to lead master data management initiatives within our organization. This role involves developing and implementing data governance policies and procedures to ensure accuracy, consistency, and reliability across all systems. As a long-term contract position based in Dallas, Texas, this opportunity offers the chance to collaborate with cross-functional teams and lead efforts to optimize data processes. Responsibilities: • Develop and oversee master data governance standards to ensure data accuracy, consistency, and reliability. • Collaborate with stakeholders across departments to communicate business processes and data requirements. • Approve and process requests for creating or modifying master data while auditing completed mappings for quality assurance. • Lead a team of mapping specialists, allocating resources effectively and ensuring adherence to timelines and priorities. • Create and maintain documentation to support team training and mapping verification processes. • Monitor and audit team performance to ensure consistent quality and address knowledge gaps. • Coordinate updates and progress reports for organizational collaboration meetings, ensuring alignment with business goals. • Proactively communicate with stakeholders, providing regular updates on team efforts, challenges, and achievements. • Review and analyze source data processes to ensure a thorough understanding of data mapping requirements. • Track changes to IT architecture and processes to assess impacts on data usage and quality.
2026-03-10T14:38:47Z

Manager of Data Analytics and Costing

Fort Worth, TX
onsite
Permanent
- USD / Yearly
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements. Responsibilities: • Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals. • Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations. • Develop and maintain predictive financial models to support strategic decision-making and scenario planning. • Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities. • Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings. • Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI. • Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks. • Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management. • Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability. • Champion best practices in data analytics and costing, driving continuous improvement across the organization.
2026-03-20T13:38:43Z