<p>We are looking for a Compliance Specialist in Madison, Wisconsin. This role focuses on maintaining regulatory compliance across properties with varied funding structures while partnering with leadership to promote consistent practices. </p><p><br></p><p>Responsibilities:</p><p>• Review and provide secondary approval for resident certifications and recertifications across assigned properties with multiple subsidy and financing arrangements.</p><p>• Manage certification activities for external compliance portfolios, ensuring documentation is complete, accurate, and submitted on time.</p><p>• Prepare audit-related communications, track findings, and complete required annual reports for applicable funding programs.</p><p>• Update required occupancy and recertification records, including resident move-ins, move-outs, and ongoing eligibility changes.</p><p>• Analyze household income and assets to determine program eligibility, rent levels, and rental assistance calculations.</p><p>• Complete monthly compliance processing for designated properties in accordance with program deadlines and reporting standards.</p><p>• Serve as a resource to on-site staff by answering policy questions, providing guidance on procedures, and supporting consistent compliance practices.</p><p>• Partner with the Compliance Director on portfolio oversight and contribute to additional assignments that support regulatory performance</p>
<p>We are looking for an Investor Services Specialist to support servicing clients and help deliver a high standard of account and portfolio administration in northwest suburbs of Chicago IL. This role partners with internal teams and external stakeholders to manage portfolio setup, client communications, reporting support, and service-related requests. The ideal candidate brings mortgage servicing knowledge, strong organization, and a client-focused approach to maintaining smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Build productive relationships with assigned clients by providing timely updates, dependable follow-through, and detail-oriented support.</p><p>• Organize activities related to new portfolio setup, loan boarding, servicing transfers, and release coordination to ensure accurate execution.</p><p>• Partner with internal departments to launch new client portfolios and keep implementation tasks on schedule.</p><p>• Deliver guidance and training to clients on servicing portals, reporting tools, system features, and available services.</p><p>• Manage audit confirmation requests, portfolio review support, and other client-driven servicing needs.</p><p>• Research account activity and prepare payment histories, servicing summaries, and detailed loan analyses as needed.</p><p>• Act as a central communication link between clients and internal teams to resolve issues and maintain service continuity.</p><p>• Contribute to service-level tracking, operational reporting, quality efforts, and ongoing process enhancements.</p><p>• Use servicing platforms, workflow applications, and reporting tools to complete work accurately and efficiently.</p>
<p>We are looking for Technical Project Coordinators to support overnight field service operations for business customer projects. </p><p>This is an Overnight, fully Remote position, shift: 6pm-3am Eastern, Sunday through Thursday. </p><p><br></p><p>Position is focused on coordinating installation, upgrade, specialized service, and remediation activities from technician dispatch through final work order closeout. In this role, you will act as the central point of communication among technicians, dispatch, project teams, vendors, and customer stakeholders to help keep scheduled work on track. The position requires strong real-time coordination, clear documentation, and consistent progress reporting throughout each service event.</p><p><br></p><p>Responsibilities:</p><p>• Oversee each assigned service event from initial technician dispatch through completion and release of the work order.</p><p>• Confirm readiness before work begins by reviewing scope, verifying arrival expectations, checking material needs, and identifying site access considerations with field technicians.</p><p>• Serve as the main day-of-service contact for technicians, internal teams, vendors, and customer stakeholders during overnight operations.</p><p>• Provide immediate coordination and operational support when issues arise during installations, upgrades, or remediation work.</p><p>• Track and monitor technician progress activity against planned milestones and timelines to help ensure timely execution of project milestones and implementation milestones.</p><p>• Record status updates on a recurring basis in designated project tracking tools and communicate progress to relevant stakeholders.</p><p>• Verify that required completion items, including test records, documentation, and site photographs, are collected, reviewed, and submitted within required timeframes.</p><p>• Help maintain service quality and customer satisfaction by ensuring technical requirements and project expectations are addressed throughout the engagement.</p>
We are looking for a Systems Engineer to support and advance endpoint and cloud operations for a modern enterprise environment in Addison, Illinois. This role focuses on strengthening device management, improving security and compliance, and building reliable standards for Windows and mobile platforms. The position also contributes to day-to-day Azure infrastructure support, partnering with cross-functional teams to resolve issues and maintain stable services.<br><br>Responsibilities:<br>• Lead the administration and optimization of enterprise endpoint management across Windows, iOS, iPadOS, Android, and supported macOS devices.<br>• Design and maintain Microsoft Intune configurations for device enrollment, policy enforcement, compliance controls, and application delivery.<br>• Manage Windows Autopilot deployments to streamline provisioning and create a consistent onboarding experience for end users.<br>• Oversee endpoint patching, software distribution, and lifecycle activities to keep devices secure, current, and aligned with company standards.<br>• Use Tanium and related tools to improve visibility, automate routine operational tasks, and support endpoint health across the environment.<br>• Act as an advanced escalation resource for endpoint-related incidents, working closely with infrastructure, cybersecurity, network, and service desk teams to drive resolution.<br>• Create and refine technical standards, operational procedures, and automation practices that improve consistency and reduce manual effort.<br>• Perform routine Azure infrastructure administration and basic resource provisioning by following established templates and approved support models.<br>• Escalate complex cloud platform issues and architecture-related decisions to senior engineering resources when deeper specialization is required.
<p>Robert Half is seeking an ERP Administrator for our client in Madison, WI. This role will support and enhance a NetSuite environment that serves finance and business operations teams. This role will focus on system administration, process improvement, reporting, user support, and cross-functional collaboration with accounting and business stakeholders. </p><p><br></p><p>What You'll Do</p><ul><li>Administer and support the NetSuite ERP platform, including user access, roles, permissions, and security</li><li>Configure and maintain workflows, dashboards, saved searches, reports, and system enhancements</li><li>Partner with finance, accounting, and business teams to gather requirements and implement solutions</li><li>Troubleshoot system issues and provide ongoing end-user support and training</li><li>Support integrations, upgrades, implementations, and third-party applications</li><li>Monitor system performance and recommend improvements to increase efficiency and usability</li><li>Assist with data management, reporting, process automation, and documentation efforts</li><li>Develop and maintain testing procedures to ensure system reliability and functionality</li><li>Stay current on NetSuite features, best practices, and emerging technologies</li></ul><p><br></p>
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment.<br>• Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use.<br>• Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner.<br>• Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems.<br>• Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting.<br>• Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed.<br>• Troubleshoot common technical problems methodically and escalate more complex issues when necessary.<br>• Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
We are looking for a Legal Assistant to support a busy law office in Illinois. This opportunity is well suited for someone who is comfortable using technology, communicates effectively, and stays composed in a fast-paced setting. The role offers exposure to a broad range of legal administrative work while contributing to an organized and client-focused office environment.<br><br>Responsibilities:<br>• Manage daily administrative support activities, including preparing correspondence, responding to messages, copying and transmitting documents, and welcoming visitors in a courteous manner.<br>• Organize incoming and outgoing mail and ensure office communications are routed accurately and efficiently.<br>• Coordinate client meetings and maintain appointment schedules to support smooth day-to-day operations.<br>• Monitor key dates and maintain a central calendar to help the team stay on track with deadlines and commitments.<br>• Enter and update information in office systems with a high level of accuracy and attention to detail.<br>• Assist with general operational needs, including monitoring inventory levels and arranging office supply orders when needed.<br>• Work across Microsoft Word, Outlook, and other software platforms, adapting quickly to new tools and processes.<br>• Provide additional administrative and legal support tasks as priorities shift within the office.
We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed.<br><br>Responsibilities:<br>• Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users.<br>• Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed.<br>• Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up.<br>• Install, configure, and support standard software and workstation tools for employees across the organization.<br>• Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency.<br>• Oversee asset availability and communicate with leadership when equipment or supplies need replenishment.<br>• Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central.<br>• Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems.<br>• Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.