We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
<p>We are looking for an experienced Systems Engineer to join our team in Whitewater, Wisconsin. This role focuses on managing, configuring, and enhancing Microsoft 365 environments, including Teams and SharePoint Online, while developing automation solutions to improve efficiency. The ideal candidate will bring deep technical expertise and a proactive approach to system optimization and user support. <strong>This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and maintain Microsoft Teams and SharePoint Online environments to ensure optimal performance and security.</p><p>• Oversee SharePoint site collections, libraries, lists, permissions, and workflows while enforcing governance policies.</p><p>• Design and implement automation solutions using tools like Power Automate, Power Apps, and scripting languages such as PowerShell or Python.</p><p>• Collaborate with stakeholders to identify automation opportunities and improve operational workflows.</p><p>• Troubleshoot system issues, monitor performance, and apply preventive measures to ensure reliability.</p><p>• Serve as a subject matter expert on Microsoft 365 products, providing guidance on features, upgrades, and integrations.</p><p>• Develop and maintain technical documentation, procedures, and policies to support system operations.</p><p>• Participate in on-call rotations to provide 24/7 support and resolve technical incidents.</p><p>• Execute infrastructure solutions aligned with business objectives and technical standards.</p><p>• Assist in special projects and contribute to milestone achievements by providing technical expertise.</p>
<p>On Behalf of our client are looking for an experienced Executive Assistant to provide high-level support to the Vice President of Operations and the owner of their company. This role involves managing schedules, coordinating meetings, and handling confidential administrative tasks with precision and professionalism. Based in Geneva, Illinois, this position offers the opportunity to contribute directly to the efficiency and success of a dynamic manufacturing organization.</p><p><br></p><p>Compensation: $85k-$100k</p><p>7:00am-3:30pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Coordinate and maintain the executive calendar, ensuring appointments and meetings are scheduled efficiently.</p><p>• Prepare detailed meeting minutes and distribute them to relevant stakeholders.</p><p>• Assist with onboarding, and helping out with HR items.</p><p>• Manage business correspondence, drafting and proofreading documents for accuracy and professionalism.</p><p>• Handle confidential documents and communications with the utmost discretion.</p><p>• Assist in organizing executive meetings, ensuring agendas are prepared and materials are ready.</p><p>• Support administrative tasks such as filing, data entry, and maintaining records.</p><p>• Act as a liaison between executives and internal or external contacts.</p><p>• Proactively identify opportunities to improve organizational workflows and processes.</p><p>• Provide timely responses to inquiries and requests from the executive team.</p>
<p>We are looking for an experienced Accounts Receivable Clerk to join our team in Libertyville, Illinois. In this role, you will play a vital part in managing and optimizing the accounts receivable processes to ensure the smooth handling of collections and cash applications. The ideal candidate will bring strong organizational skills and a deep understanding of commercial collections and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable operations, including processing invoices and monitoring payment schedules.</p><p>• Handle commercial collections by contacting clients to resolve outstanding balances and ensure timely payments.</p><p>• Perform accurate cash application processes, allocating payments to the correct accounts.</p><p>• Collaborate with internal teams to address billing discrepancies and ensure accurate invoicing.</p><p>• Investigate and resolve deductions or disputes related to customer accounts.</p><p>• Monitor and report on accounts receivable aging to maintain proper financial controls.</p><p>• Assist in preparing reports and documentation related to collections and cash flow.</p><p>• Maintain detailed and organized records of transactions and communications.</p><p>• Provide exceptional customer service to clients while addressing payment-related concerns.</p><p>• Support continuous improvement initiatives to enhance accounts receivable efficiency.</p><p><br></p><p>Salary: $65,000 - $75,000</p><p>Benefits: Medical, Dental, Vision, 401k</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
<p>Robert Half is hiring an Information Security Manager for our client in Southern Wisconsin. This role will own and advance their enterprise cybersecurity program. This role blends strategy, governance, and operational leadership, with a strong emphasis on risk management and compliance.</p><p><br></p><p>You’ll serve as the primary driver of security maturity across the organization. You're setting direction, managing risk, guiding audits, and ensuring security is embedded into systems, projects, and everyday operations.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the organization’s information security program, including policies, controls, and risk framework</li><li>Lead cybersecurity governance and compliance efforts across industry-standard frameworks</li><li>Manage the security risk register and present mitigation strategies to leadership</li><li>Oversee day-to-day security operations performed by IT staff (monitoring, vulnerability management, control implementation)</li><li>Plan and execute annual security roadmaps and improvement initiatives</li><li>Coordinate internal and external audits and maintain audit readiness</li><li>Act as senior lead for security incidents, including escalation, communication, and post-incident reviews</li><li>Ensure security requirements are incorporated into IT systems, cloud platforms, and major technology initiatives</li><li>Provide guidance on high-risk or critical operational systems when security involvement is required</li><li>Lead vendor security assessments and ongoing third-party risk monitoring</li><li>Respond to customer security inquiries and contractual cybersecurity requirements</li><li>Deliver executive-level reporting on security posture, risks, and program progress</li><li>Oversee security awareness training and promote a strong security culture across the workforce</li></ul><p><br></p>
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Janesville, Wisconsin. In this Contract to permanent position, you will play a vital role in providing technical support to end-users while ensuring seamless onboarding processes and efficient ticket resolution. This is an exciting opportunity to work in a dynamic environment within the high-tech pharmaceutical and biotechnology industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to users by addressing hardware, software, and system-related issues.</p><p>• Manage and resolve service desk tickets using Fresh service, ensuring all requests are handled promptly and accurately.</p><p>• Assist with onboarding new employees by configuring devices, setting up accounts, and ensuring proper access to systems.</p><p>• Support the upgrade of systems to Windows 11, ensuring a smooth transition for all users.</p><p>• Deliver excellent customer service by communicating clearly and effectively with team members and clients.</p><p>• Troubleshoot and resolve basic issues related to Active Directory and Microsoft Windows environments.</p><p>• Collaborate with team members, including Systems Administrators and Support Technicians, to address complex technical challenges.</p><p>• Participate in an on-call rotation to provide after-hours support when needed.</p><p>• Maintain accurate documentation of processes, procedures, and resolved issues.</p><p>• Contribute to the improvement of technical workflows and processes to enhance overall efficiency.</p>
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
We are looking for a skilled Systems Administrator to join our team on a contract basis in Schaumburg, Illinois. This role is ideal for someone who is detail oriented, excels in managing system operations and security, and provides exceptional support to end users. The position offers a balanced mix of help desk responsibilities and systems administration tasks, requiring expertise in Active Directory, Microsoft 365, and other related technologies.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, including implementing security policies and configuring group policies.<br>• Administer Microsoft 365 security and compliance tools, including Intune, to ensure data protection and system integrity.<br>• Provide end-user support for Windows operating systems and Citrix technologies, addressing technical issues and resolving tickets.<br>• Harden server operating systems by applying local and network security measures.<br>• Troubleshoot and resolve system-related issues to minimize downtime and improve performance.<br>• Collaborate with team members to enhance system functionality and implement best practices.<br>• Monitor and maintain AWS technologies for efficient cloud-based operations.<br>• Document processes and create guidelines for system maintenance and user support.<br>• Conduct regular assessments of system security and compliance to identify areas for improvement.<br>• Assist with the deployment and configuration of enterprise-level applications.
We are looking for an experienced Senior Systems Administrator to join our team in Schaumburg, Illinois. In this contract role, you will play a key part in managing and securing system environments while addressing user needs through effective troubleshooting and system administration. This position offers an excellent opportunity to work on a balanced mix of help desk and systems tasks.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, including implementing security measures and optimizing server configurations.<br>• Ensure compliance and security across Microsoft 365 platforms, including Intune, to protect organizational data.<br>• Provide technical support and resolve user issues, handling a range of help desk tasks efficiently.<br>• Administer and maintain Windows Server and Windows 10 systems, ensuring optimal performance and reliability.<br>• Collaborate on the design and implementation of Citrix solutions for improved end-user computing experiences.<br>• Utilize AWS technologies to support cloud-based infrastructure and services.<br>• Develop and enforce group policies and local security policies to enhance system security.<br>• Perform regular system audits and apply necessary updates to maintain compliance and functionality.<br>• Troubleshoot complex technical issues across multiple platforms, ensuring timely resolution.<br>• Assist in creating documentation and guidelines for system operations and user processes.
<p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
