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9 results for Product Support Specialist in Rockford, IL

Software Engineering Manager

Madison, WI
onsite
Permanent / Full Time
100000.00 - 150000.00 USD / Yearly
Robert Half is seeking a Software Development Manager to lead a team responsible for building, maintaining, and enhancing critical internal business systems. This role combines people leadership with hands-on technical involvement and collaboration across multiple departments. The team supports a highly customized enterprise resource planning (ERP) environment that plays a central role in operational processes and decision-making. The ideal candidate brings a balance of leadership experience, technical depth, and the ability to work closely with stakeholders to deliver scalable and reliable software solutions. Key Responsibilities<ul><li>Lead and grow a team of software engineers responsible for internal business applications and systems</li><li>Participate in recruiting activities including candidate evaluation, interviews, and hiring decisions</li><li>Conduct performance reviews, provide coaching, and support the professional growth of team members</li><li>Take long-term ownership of team performance, delivery quality, and technical direction</li><li>Develop deep knowledge of the systems and business processes supported by the team</li><li>Serve as the primary point of coordination between the development team and internal stakeholders across multiple departments</li><li>Maintain a hands-on role by contributing to software development (approximately 20–30% of time)</li><li>Participate in code reviews, system design discussions, and architecture planning to ensure maintainable and scalable solutions</li><li>Facilitate agile development practices such as sprint planning, standups, and retrospectives</li><li>Provide technical guidance and analysis for large cross-functional initiatives involving enterprise business systems</li></ul>
2026-04-24T13:48:46Z

Accounting Specialist

Rockford, IL
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
We are looking for an Accounting Specialist to join our team in Rockford, Illinois in a contract-to-permanent capacity. This role supports core financial operations by maintaining accurate records, assisting with routine accounting activities, and helping ensure reporting is completed on time. The ideal candidate is comfortable working across payables, receivables, billing, and reconciliations while using established processes to investigate and correct variances. Responsibilities: • Manage day-to-day bookkeeping tasks that support recurring accounting activities across daily, monthly, and annual cycles. • Process invoices, payments, and customer transactions while helping maintain accurate accounts payable and accounts receivable records. • Prepare and update financial and operational reports by compiling accounting, statistical, production, or technical data as needed. • Review account activity, identify discrepancies, and research issues to support timely resolution and accurate recordkeeping. • Perform reconciliations for assigned accounts to confirm balances, transactions, and supporting documentation are complete and correct. • Support billing operations by entering, reviewing, and verifying transaction details in accordance with established procedures. • Use Microsoft Excel to organize financial information, track activity, and assist with routine analysis and reporting. • Assist with inventory-related record checks, including cycle count support and related accounting adjustments when required.
2026-04-22T19:38:49Z

Sr. Integration / EDI Migration Consultant

Rockford, IL
remote
Temporary / Contract
66.50 - 77.00 USD / Hourly
We are looking for an experienced integration specialist to join a long-term contract opportunity, 100% remote. This role is ideal for someone who can step into an active EDI modernization program, quickly understand the current integration landscape, and provide steady technical leadership through completion. The consultant will work closely with cross-functional teams to strengthen documentation, support continuity of knowledge, and advance a scalable cloud-focused integration approach. Responsibilities:• Lead remaining phases of an in-progress EDI and integration modernization effort, ensuring deliverables stay aligned with project goals and timelines.• Analyze the existing BizTalk 2010 environment and translate legacy enveloping and mapping logic into updated solutions using Azure Logic Apps and Boomi.• Collaborate with internal teams and external partners to validate business and technical integration requirements across connected systems.• Produce clear technical documentation covering architecture, workflows, design decisions, support considerations, and implementation status.• Provide structured knowledge transfer to team members to preserve critical integration expertise and improve long-term support readiness.• Troubleshoot complex EDI processing and interface issues, identify root causes, and implement effective corrective actions.• Guide design and build activities for data mappings, message transformations, and partner onboarding within the target platform.• Support testing, deployment, and cutover planning to help move integration components into production with minimal disruption.
2026-04-21T17:33:42Z

Web Content Specialist

Mettawa, IL
onsite
Temporary / Contract
40.00 - 45.00 USD / Hourly
We are looking for a skilled Web Content Specialist to join our team in Mettawa, Illinois. In this long-term contract role, you will play a key part in maintaining and enhancing the digital presence of multiple brand websites. This position combines technical expertise with a keen eye for quality assurance and a curiosity for leveraging emerging technologies. Responsibilities: • Publish and update web content across multiple brand websites using enterprise-level platforms such as Adobe or Optimizely. • Build and configure landing pages, product detail pages, campaign assets, and navigational elements in alignment with established brand and UX standards. • Conduct thorough quality assurance checks to ensure content accuracy, compliance, and adherence to organizational standards. • Manage digital assets, including image optimization, metadata tagging, and file organization within the designated systems. • Collaborate with cross-functional teams to fulfill content requests and support marketing and e-commerce initiatives. • Monitor and analyze site performance and user engagement to identify opportunities for improvement. • Utilize AI tools and automation technologies to streamline routine tasks and enhance content quality. • Stay updated on compliance requirements and ensure all web content aligns with organizational policies. • Participate in ongoing training led by the Web Team Lead to continuously refine technical skills. • Troubleshoot and resolve technical issues related to web content publishing and site functionality.
2026-04-06T22:18:48Z

Sr. Financial Analyst

Schaumburg, IL
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
The salary range for this position is $100,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. SummaryAs a Senior Financial Analyst, you will provide critical support to our leadership team by transforming complex data into clear, actionable insights that drive strategic and operational decisions. We are looking for a highly analytical, detail-oriented professional who thrives in a fast-paced environment and brings deep expertise in financial modeling, business intelligence, and the mortgage industry. Essential Duties<ul><li>Deliver accurate, timely financial reporting and performance metrics to empower decision-making across the company.</li><li>Build and maintain financial reports, models, and dashboards to monitor sales, profitability, and operational efficiency.</li><li>Analyze internal performance data and broader mortgage market trends to support accurate forecasting and strategic planning.</li><li>Prepare executive and management-level presentations that clearly communicate complex data and business insights.</li><li>Prepare and manage Quarterly Mortgage Call Report (MCR) filings through NMLS, ensuring accuracy, completeness, and compliance with regulatory requirements.</li><li>Conduct ad hoc analysis and scenario modeling to evaluate executive requests, new product developments, opportunity analysis, and margin profitability.</li><li>Implement automation and identify opportunities to streamline processes, increase reporting efficiency, and enhance data accessibility and accuracy.</li><li>Continuously bring forward innovative ideas to improve the company's analytics, decision-making tools, and business insights.</li></ul>Requirements<ul><li>Strong ability to communicate data-driven insights and influence stakeholders at all levels of the organization.</li><li>Proficient at extracting, integrating, and analyzing data from multiple systems, with the comfort to develop assumptions when necessary.</li><li>Skilled in cross-functional collaboration with both technical and non-technical colleagues.</li><li>Advanced financial modeling and analytical capabilities.</li><li>Excellent time management and attention to detail, with the ability to effectively juggle multiple priorities.</li><li>A self-starter equipped with a growth mindset and the flexibility to adapt to new business needs and technologies.</li></ul>
2026-04-02T16:04:17Z

IT Manager/Director

Madison, WI
onsite
Temporary to Hire
55.00 - 62.50 USD / Hourly
We are looking for an experienced IT Manager/Director to oversee and optimize our organization's IT operations in Madison, Wisconsin. This is a contract-to-permanent position, offering a dynamic opportunity to lead teams, manage infrastructure, and drive IT strategies in the semi-conductor and electric component manufacturing industry. The ideal candidate will bring strong leadership skills and a comprehensive understanding of service desk management, security, and infrastructure. Responsibilities: • Lead and manage the IT department, including service desk operations, infrastructure, and security protocols. • Oversee performance reviews and ensure alignment with organizational goals for IT staff. • Implement and maintain Active Directory, backup technologies, and Cisco systems to support business operations. • Manage cloud ERP systems, including QAD, and ensure seamless configuration management. • Develop and maintain vendor relationships to optimize technology solutions and cost efficiency. • Utilize Jira Service Desk and Confluence tools to streamline service desk ticketing and problem resolution. • Ensure superior customer service by fostering a responsive and efficient IT support environment. • Monitor and optimize IT hardware and software systems for peak performance. • Evaluate and manage talent pipelines within the IT team to support organizational growth. • Drive continuous improvement initiatives within IT operations and service delivery.
2026-04-01T21:13:45Z

Tier 2 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Temporary to Hire
33.25 - 38.50 USD / Hourly
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
2026-04-02T21:38:45Z

ERP/CRM Architect

Madison, WI
remote
Temporary to Hire
60.00 - 70.00 USD / Hourly
We are looking for an experienced ERP/CRM Architect to join our team in Madison, Wisconsin. In this Contract-to-permanent opportunity, you will play a key part in designing and implementing enterprise systems while addressing technical challenges and optimizing processes. This position offers the chance to contribute to complex ERP/CRM projects and provide expert guidance in a dynamic environment. Responsibilities:Must have M3 inFor experience • Design and oversee the implementation of ERP and CRM systems to meet organizational needs.• Troubleshoot and resolve technical issues, ensuring smooth operation of enterprise systems.• Collaborate with cross-functional teams to align system architecture with business goals.• Provide expert guidance on architecture standards and best practices to ensure system efficiency.• Manage and respond to trouble tickets, addressing both minor requests and complex challenges.• Utilize expertise in Infor M3 to support ongoing system implementations and enhancements.• Apply knowledge of enterprise storage and server virtualization to optimize system performance.• Develop and enforce group policy objects (GPO) to maintain security and network integrity.• Support DevOps initiatives to enhance system deployment and operational efficiency.• Conduct regular assessments of ERP systems to identify areas for improvement.
2026-04-09T19:23:44Z

IT Manager/Director

Glendale Heights, IL
remote
Permanent / Full Time
170000.00 - 200000.00 USD / Yearly
We are looking for an experienced Director of Software Engineering to lead and shape our software engineering strategy. This role involves defining technical visions, designing cloud-based applications, and driving innovation through AI and automation technologies. If you have a passion for creating secure, scalable, and high-performing systems, we want to hear from you. Responsibilities:• Develop and implement a comprehensive software engineering strategy for cloud-hosted applications, integration services, and automation solutions.• Define the technical vision for custom development, database integration, and process automation to support organizational systems.• Identify and incorporate AI and automation technologies to enhance business processes and system efficiency.• Establish and enforce engineering standards to ensure scalability, security, and performance across software systems.• Lead continuous improvement initiatives for engineering processes, tools, and team operations.• Make architectural decisions for Azure services, including App Services, Functions, Storage, Service Bus, Logic Apps, and Data Factory.• Oversee the development of APIs, data pipelines, automation workflows, and system integrations.• Ensure compliance with enterprise security standards, data governance policies, and operational controls.• Research and recommend emerging technologies, such as AI/ML platforms and intelligent automation tools, to stay ahead in the industry.
2026-04-09T20:28:42Z