We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Elk Grove Village, Illinois. This position is ideal for a motivated individual who can provide excellent customer support, troubleshoot technical issues, and work effectively in a fast-paced environment. As a key member of the IT support team, you will play a crucial role in maintaining seamless operations during the company's transition to a long-term staffing solution.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve issues related to Windows 10, Active Directory, and other IT systems.<br>• Respond promptly to service desk tickets and ensure timely resolution of customer concerns.<br>• Troubleshoot and diagnose hardware and software problems, ensuring minimal disruption to operations.<br>• Deliver exceptional customer service by addressing inquiries and guiding users through technical solutions.<br>• Collaborate with team members to maintain efficient workflows and ensure consistent communication.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Adapt quickly to changing priorities and take direction effectively to meet organizational goals.<br>• Document resolutions and maintain accurate records of support activities for future reference.<br>• Assist in maintaining system security and compliance with IT standards.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
<p>Robert Half is seeking a skilled Systems Engineer to join our team and play a key role in designing, optimizing, and managing our hybrid infrastructure. This position will focus on ensuring secure, high-performing application hosting environments across both Azure cloud and on-premise data centers.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and optimize application hosting solutions in Azure and on-premises environments.</li><li>Evaluate infrastructure for security risks and recommend hardening measures.</li><li>Manage virtualization and Windows performance tuning.</li><li>Lead Active Directory domain consolidations.</li><li>Collaborate with developers and DBAs to integrate application security and address vulnerabilities.</li><li>Automate hosting, storage, and maintenance tasks using scripting tools.</li><li>Participate in disaster recovery and site recovery planning.</li><li>Support equipment lifecycle management and refresh cycles.</li><li>Monitor systems, manage alerts, and provide on-call support as part of a rotation.</li><li>Work with network and software engineering teams to restore services and resolve issues.</li><li>Contribute to IT operations and cross-functional projects as needed.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Strong experience with Azure and hybrid cloud infrastructure.</li><li>Expertise in Windows optimization, virtualization, and Active Directory.</li><li>Knowledge of security best practices and application security protocols.</li><li>Proficiency with scripting and automation tools.</li><li>Experience in disaster recovery planning and systems monitoring.</li><li>Excellent collaboration and troubleshooting skills.</li></ul><p><br></p>
<p>We are looking for an experienced Architecture and Discovery Analyst to join our team in Rolling Meadows, Illinois. In this role, you will play a key part in analyzing systems and defining business requirements, ensuring the seamless integration and functionality of our technology solutions. This is a long-term contract position offering an opportunity to collaborate on impactful projects and drive innovation.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analysis of systems and processes to identify areas for improvement and optimization.</p><p>• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals.</p><p>• Manage and maintain Active Directory structures, providing support and troubleshooting as needed.</p><p>• Utilize Microsoft SQL Server to develop and analyze data solutions that meet business needs.</p><p>• Perform system analysis to evaluate performance, reliability, and scalability of existing and proposed solutions.</p><p>• Create detailed Business Requirement Documents (BRDs) to support the development and implementation of projects.</p><p>• Work with IBM technologies to enhance system capabilities and ensure compatibility with existing infrastructure.</p><p>• Provide recommendations for architectural improvements based on discovery and analysis.</p><p>• Support cross-functional teams in implementing technology solutions effectively.</p><p>• Stay updated on industry trends and emerging technologies to enhance system operations.</p>
<p>We are looking for a highly skilled UCaaS Discovery & Migration Analyst to join our team in Rolling Meadows, Illinois. As part of this long-term contract position, you will play a vital role in analyzing systems, supporting migrations, and ensuring smooth transitions in technology operations. This opportunity is ideal for professionals with a strong background in system analysis and a deep understanding of Active Directory and related tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis to support discovery and migration processes.</p><p>• Collaborate with stakeholders to gather and document business requirements.</p><p>• Manage and optimize Active Directory configurations to ensure seamless integration.</p><p>• Utilize Microsoft SQL Server for data analysis and system reporting.</p><p>• Support the transition and migration of UCaaS systems while maintaining operational integrity.</p><p>• Develop and maintain technical documentation for project deliverables.</p><p>• Troubleshoot and resolve system-related issues during migration phases.</p><p>• Partner with cross-functional teams to identify and address technical challenges.</p><p>• Implement best practices in system analysis and migration processes.</p><p>• Ensure compliance with organizational standards and security protocols.</p>
<p>We are looking for an experienced ERP/SCM/CRM/BI Consultant to join our team on a Contract to permanent basis in Madison, WI. In this role, you will provide expert support and guidance to end users across multiple sites, ensuring seamless functionality and optimization of systems. Your ability to bridge technical concepts with business needs will be essential to drive effective communication and productive outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support for Epicor ERP systems, addressing the needs of approximately 500 end users across four locations.</p><p>• Collaborate with stakeholders to translate technical concepts into clear, actionable business language.</p><p>• Develop and maintain custom reports using tools like Excel to facilitate data-driven decision-making.</p><p>• Assist in the configuration and management of ERP, SCM, CRM, and BI systems to meet organizational needs.</p><p>• Ensure smooth integration of API developments and support ongoing system enhancements.</p><p>• Create and update business requirement documents to align with project goals and user expectations.</p><p>• Deliver exceptional customer service, ensuring timely resolution of technical issues and user concerns.</p><p>• Utilize client-side scripting to customize and optimize system performance.</p><p>• Support system customization efforts, ensuring compliance with business objectives and technical standards.</p><p>• Contribute to the management of configuration processes to maintain system integrity and efficiency.</p>
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
<p>We are looking for an experienced Product Owner to lead the development and delivery of data-driven digital products within the food and food processing industry. This long-term contract position requires a strategic thinker who can bridge the gap between business and technology teams to create impactful solutions. The ideal candidate will have a proven track record in agile environments and a strong ability to translate business needs into actionable product features.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to define and prioritize product functionalities based on business objectives and customer needs.</p><p>• Oversee the full product lifecycle, from conceptualization to delivery, ensuring alignment with organizational goals.</p><p>• Lead agile ceremonies such as sprint planning, backlog refinement, and product reviews to maintain workflow efficiency.</p><p>• Develop and manage a product roadmap informed by market trends, user feedback, and business requirements.</p><p>• Work closely with engineering teams to deliver high-quality, customer-focused digital solutions.</p><p>• Create and present data visualizations to communicate product performance and adoption metrics.</p><p>• Promote agile best practices and mentor team members in improving product development processes.</p><p>• Monitor project timelines and budgets, ensuring that deliverables meet deadlines and quality standards.</p><p>• Utilize knowledge of digital architecture to design competitive and scalable solutions.</p>
