We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed.<br><br>Responsibilities:<br>• Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users.<br>• Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed.<br>• Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up.<br>• Install, configure, and support standard software and workstation tools for employees across the organization.<br>• Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency.<br>• Oversee asset availability and communicate with leadership when equipment or supplies need replenishment.<br>• Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central.<br>• Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems.<br>• Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
<p><em>The salary range for this position is $100,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Financial Analyst, you will provide critical support to our leadership team by transforming complex data into clear, actionable insights that drive strategic and operational decisions. We are looking for a highly analytical, detail-oriented professional who thrives in a fast-paced environment and brings deep expertise in financial modeling, business intelligence, and the mortgage industry.</p><p> </p><p><strong>Essential Duties</strong></p><ul><li>Deliver accurate, timely financial reporting and performance metrics to empower decision-making across the company.</li><li>Build and maintain financial reports, models, and dashboards to monitor sales, profitability, and operational efficiency.</li><li>Analyze internal performance data and broader mortgage market trends to support accurate forecasting and strategic planning.</li><li>Prepare executive and management-level presentations that clearly communicate complex data and business insights.</li><li>Prepare and manage Quarterly Mortgage Call Report (MCR) filings through NMLS, ensuring accuracy, completeness, and compliance with regulatory requirements.</li><li>Conduct ad hoc analysis and scenario modeling to evaluate executive requests, new product developments, opportunity analysis, and margin profitability.</li><li>Implement automation and identify opportunities to streamline processes, increase reporting efficiency, and enhance data accessibility and accuracy.</li><li>Continuously bring forward innovative ideas to improve the company's analytics, decision-making tools, and business insights.</li></ul><p><strong>Requirements</strong></p><ul><li>Strong ability to communicate data-driven insights and influence stakeholders at all levels of the organization.</li><li>Proficient at extracting, integrating, and analyzing data from multiple systems, with the comfort to develop assumptions when necessary.</li><li>Skilled in cross-functional collaboration with both technical and non-technical colleagues.</li><li>Advanced financial modeling and analytical capabilities.</li><li>Excellent time management and attention to detail, with the ability to effectively juggle multiple priorities.</li><li>A self-starter equipped with a growth mindset and the flexibility to adapt to new business needs and technologies.</li></ul><p><br></p>
<p>We are looking for Technical Project Coordinators to support overnight field service operations for business customer projects. </p><p>This is an Overnight, fully Remote position, shift: 6pm-3am Eastern, Sunday through Thursday. </p><p><br></p><p>Position is focused on coordinating installation, upgrade, specialized service, and remediation activities from technician dispatch through final work order closeout. In this role, you will act as the central point of communication among technicians, dispatch, project teams, vendors, and customer stakeholders to help keep scheduled work on track. The position requires strong real-time coordination, clear documentation, and consistent progress reporting throughout each service event.</p><p><br></p><p>Responsibilities:</p><p>• Oversee each assigned service event from initial technician dispatch through completion and release of the work order.</p><p>• Confirm readiness before work begins by reviewing scope, verifying arrival expectations, checking material needs, and identifying site access considerations with field technicians.</p><p>• Serve as the main day-of-service contact for technicians, internal teams, vendors, and customer stakeholders during overnight operations.</p><p>• Provide immediate coordination and operational support when issues arise during installations, upgrades, or remediation work.</p><p>• Track and monitor technician progress activity against planned milestones and timelines to help ensure timely execution of project milestones and implementation milestones.</p><p>• Record status updates on a recurring basis in designated project tracking tools and communicate progress to relevant stakeholders.</p><p>• Verify that required completion items, including test records, documentation, and site photographs, are collected, reviewed, and submitted within required timeframes.</p><p>• Help maintain service quality and customer satisfaction by ensuring technical requirements and project expectations are addressed throughout the engagement.</p>
We are looking for an experienced Accounts Receivable Manager to join a transportation and logistics organization in St Charles, Illinois on a 3-month Contract assignment. This role will focus on strengthening revenue cycle operations, improving billing accuracy, and helping the team capture and formalize critical processes. The ideal candidate brings deep NetSuite order-to-cash expertise, a practical project mindset, and the ability to turn complex workflows into clear, scalable documentation.<br><br>Responsibilities:<br>• Lead support activities for the NetSuite and FileMaker integration initiative, helping align operational data with billing workflows.<br>• Partner with stakeholders to gather, clarify, and confirm customer invoicing needs, including special rules and exception handling.<br>• Contribute to testing efforts by evaluating system output, identifying defects, and helping drive timely resolution of billing-related issues.<br>• Advance invoice automation objectives by recommending workflow improvements that increase efficiency and reduce manual effort.<br>• Analyze current accounts receivable and revenue processes to uncover control gaps, operational risks, and opportunities for improvement.<br>• Produce standard operating procedures, user instructions, and process maps that preserve essential knowledge and support team continuity.<br>• Capture and organize customer-specific billing requirements so invoicing can be executed consistently and accurately.<br>• Quickly learn existing workflows and translate informal knowledge into structured documentation that reduces dependency on individual team members.
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in Naperville, IL (Mon-Fri)</strong></p><p><strong>Long-term Contract</strong></p><p><br></p><p>We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.</p><p>• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.</p><p>• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.</p><p>• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.</p><p>• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.</p><p>• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.</p><p>• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.</p><p>• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.</p>