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3 results for Crm Business Analyst in Rockford, IL

ERP/CRM Consultant

Elgin, IL
onsite
Temporary / Contract
75.00 - 82.00 USD / Hourly
We are looking for an ERP/CRM Consultant to support a manufacturing organization in Elgin, Illinois through a long-term contract engagement. This position will focus on evaluating current business processes, shaping improved workflows, and guiding system-related decisions across warranty and case management functions. The role works closely with business leaders, technology teams, and external partners to define requirements, document solutions, and help drive successful implementation outcomes. Responsibilities: • Lead discovery workshops to understand existing operational processes and evaluate the current Oracle Service Cloud landscape. • Analyze workflows and business procedures to identify gaps, recommend enhancements, and define scalable future-state process models. • Work across business units, internal technology teams, and third-party partners to build alignment on solution direction and delivery plans. • Support the assessment and selection of warranty or case management platforms by gathering requirements, organizing evaluation criteria, and contributing to vendor comparisons. • Produce detailed functional deliverables such as business requirements documents, functional designs, process maps, use cases, and user stories. • Partner with technical resources to shape, validate, and test integrations involving JD Edwards EnterpriseOne, Oracle-related platforms, and connected applications. • Contribute to full lifecycle delivery activities, including solution design, configuration support, testing coordination, and production readiness. • Serve as a functional advisor for warranty and case management operations, ensuring system capabilities reflect business objectives. • Facilitate meetings with stakeholders and communicate recommendations clearly to both technical specialists and business audiences. • Assist with adoption planning, process improvements, and ongoing optimization efforts, including initiatives related to Oracle Service Cloud enhancement or replacement when needed.
2026-06-18T18:48:46Z

ERP/CRM Developer

Whitewater, WI
remote
Temporary / Contract
95.00 - 110.00 USD / Hourly
We are looking for an ERP/CRM Developer to support a higher education organization in Whitewater, Wisconsin with a PeopleSoft Student Financials tuition implementation. This Long-term Contract position focuses on building and enhancing technical solutions that support tuition assessment, student billing, and financial accuracy throughout the student lifecycle. The role will work closely with business and technology stakeholders to deliver configuration, development, integration, and testing support for a successful module rollout. Responsibilities: • Develop and maintain PeopleSoft Student Financials solutions with a focus on tuition processing and related billing functions. • Configure tuition calculation logic to align with academic terms, residency status, credit loads, and institutional fee structures. • Create and enhance technical components using PeopleCode, Application Engine, and other PeopleSoft development tools to meet project needs. • Collaborate with functional partners to convert business objectives into reliable technical designs and system enhancements. • Support data conversion efforts, test execution, issue analysis, and resolution of defects during implementation activities. • Build and maintain integrations between PeopleSoft and connected external platforms, including payment and campus-related systems. • Monitor system performance and data quality to improve the reliability of tuition and billing operations. • Prepare technical documentation and provide knowledge transfer to internal teams following implementation milestones.
2026-06-04T19:48:43Z

Business Process Automation Consultant

West Chicago, IL
remote
Temporary / Contract
55.41 - 64.16 USD / Hourly
We are seeking a hands-on Business Process Automation Consultant to help modernize and automate a highly manual invoice processing workflow for a small manufacturing company. This project will focus on reducing manual data entry, printing, scanning, and document handling by creating an automated process that integrates with QuickBooks Online and Dropbox.This is a project-based engagement with the opportunity to provide occasional support and maintenance after implementation. Responsibilities:<ul><li>Analyze the current invoice and document workflow and recommend automation opportunities.</li><li>Design and develop automation solutions using Python and related technologies.</li><li>Extract and process key invoice data, including PO/JO numbers and vendor information.</li><li>Automate the movement of information between email, QuickBooks Online, and Dropbox.</li><li>Integrate with QuickBooks Online to streamline invoice processing and job assignment workflows.</li><li>Develop document processing and OCR-based solutions where appropriate.</li><li>Create and maintain workflow documentation and technical documentation.</li><li>Troubleshoot issues, optimize processes, and provide post-implementation support.</li></ul>
2026-06-18T13:54:07Z