We are looking for a Systems Engineer to support and advance endpoint and cloud operations for a modern enterprise environment in Addison, Illinois. This role focuses on strengthening device management, improving security and compliance, and building reliable standards for Windows and mobile platforms. The position also contributes to day-to-day Azure infrastructure support, partnering with cross-functional teams to resolve issues and maintain stable services.<br><br>Responsibilities:<br>• Lead the administration and optimization of enterprise endpoint management across Windows, iOS, iPadOS, Android, and supported macOS devices.<br>• Design and maintain Microsoft Intune configurations for device enrollment, policy enforcement, compliance controls, and application delivery.<br>• Manage Windows Autopilot deployments to streamline provisioning and create a consistent onboarding experience for end users.<br>• Oversee endpoint patching, software distribution, and lifecycle activities to keep devices secure, current, and aligned with company standards.<br>• Use Tanium and related tools to improve visibility, automate routine operational tasks, and support endpoint health across the environment.<br>• Act as an advanced escalation resource for endpoint-related incidents, working closely with infrastructure, cybersecurity, network, and service desk teams to drive resolution.<br>• Create and refine technical standards, operational procedures, and automation practices that improve consistency and reduce manual effort.<br>• Perform routine Azure infrastructure administration and basic resource provisioning by following established templates and approved support models.<br>• Escalate complex cloud platform issues and architecture-related decisions to senior engineering resources when deeper specialization is required.
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in Naperville, IL (Mon-Fri)</strong></p><p><strong>Long-term Contract</strong></p><p><br></p><p>We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.</p><p>• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.</p><p>• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.</p><p>• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.</p><p>• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.</p><p>• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.</p><p>• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.</p><p>• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.</p>