<p><strong>Systems Administrator (Hybrid)</strong></p><p><br></p><p><strong>Position Overview</strong></p><p>We're looking for a Systems Administrator to join a collaborative IT team responsible for supporting and modernizing a hybrid Microsoft infrastructure. This role combines day-to-day systems administration with infrastructure projects, cloud migration initiatives, and Tier 3 support. The ideal candidate enjoys solving technical challenges, improving system reliability, and helping drive a cloud-first strategy.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage Entra ID (Azure Active Directory), hybrid identity, and user access.</li><li>Support Windows server infrastructure in both physical and virtual environments.</li><li>Maintain VMware and/or Hyper-V virtualization platforms.</li><li>Assist with the migration of on-premises infrastructure and workloads to Microsoft Azure.</li><li>Configure and support Microsoft Teams Phone, including call routing and policies.</li><li>Manage networking infrastructure including switches, wireless access points, and firewalls.</li><li>Implement security best practices including MFA, Conditional Access, and identity management.</li><li>Monitor infrastructure health, system performance, backups, and disaster recovery.</li><li>Troubleshoot complex infrastructure issues and serve as a Tier 3 escalation resource.</li><li>Develop and maintain technical documentation and standard operating procedures.</li><li>Collaborate with IT team members on infrastructure improvements and strategic initiatives.</li><li>Provide occasional support for Tier 1 and Tier 2 issues while mentoring junior IT staff.</li></ul>