We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
We are looking for a skilled Business Intelligence (BI) Consultant to join our team in Lake Mills, Wisconsin. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic manufacturing environment. The ideal candidate will have a strong background in customer service and BI tools, along with the ability to manage vendor relationships effectively.<br><br>Responsibilities:<br>• Engage with customers to gather requirements and provide exceptional support, ensuring their needs are met.<br>• Utilize Power BI for designing and expanding reporting capabilities to enhance business insights.<br>• Collaborate with vendors and clients to establish clear communication and technical requirements.<br>• Build and maintain strong relationships with vendors, ensuring seamless communication and project execution.<br>• Support the development and management of BI dashboards and reporting tools.<br>• Work closely with organizational teams to align business intelligence strategies with company goals.<br>• Assist in managing electronic data interchange (EDI) processes to streamline operations.<br>• Conduct regular reviews of BI systems to identify areas for improvement.<br>• Provide expertise in SQL Server-based BI solutions to optimize data analytics.<br>• Troubleshoot and resolve issues related to BI tools and customer service software.
<p>We are looking for an experienced Project Manager to join our team near Naperville, Illinois. This contract role requires someone with strong attention to detail, leadership skills, and expertise in managing system-related projects. The ideal candidate will have a proven track record of overseeing cross-functional teams and ensuring the successful execution of project objectives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage system-related projects from initiation to completion, ensuring all milestones are met.</p><p>• Facilitate training sessions for team members and stakeholders to ensure smooth project adaptation.</p><p>• Develop detailed documentation for processes and workflows to maintain clarity and compliance.</p><p>• Collaborate with cross-functional teams to align project goals with organizational objectives.</p><p>• Monitor project progress, identify risks, and implement corrective actions to ensure timely delivery.</p><p>• Utilize Agile Scrum methodologies to drive project efficiency and adaptability.</p><p>• Ensure all project activities adhere to formal project management standards and best practices.</p><p>• Coordinate with stakeholders to define project scope, deliverables, and timelines.</p><p>• Provide regular updates and reports to leadership on project status and progress.</p><p>• Apply expertise in system conversions to support and guide the project team effectively.</p>
