5 results for Customer Service Representative in Rock Island, IL

Customer Service Representative

Moline, IL
onsite
Temporary
18 - 20 USD / Hourly
Customer Service Representative / Front Desk (Contract-to-Hire)Schedule: Monday–Friday | 7:30 AM – 4:00 PMLocation: Onsite Robert Half is partnering with a well-established, team-oriented company seeking a Customer Service Representative / Front Desk professional for a contract-to-hire opportunity. This is a highly visible, onsite role supporting both customers and internal sales teams in a fast-paced environment. If you are organized, customer-focused, and comfortable managing multiple priorities throughout the day, this could be a great fit. Key Responsibilities:- Answer and direct incoming phone calls; manage voicemail and customer inquiries- Monitor and manage shared customer service and order inboxes- Enter customer orders and quotes accurately into the system- Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)- Provide order status updates and proof-of-delivery documentation to customers- Assist sales team with order entry and administrative support- Process credit card payments for occasional walk-in customers- Follow up on purchase orders and maintain organized filing systems The ideal candidate enjoys being the go-to person at the front desk and takes pride in keeping operations running smoothly.
2026-02-27T00:00:00Z

Client Account Representative

Blue Grass, IA
onsite
Permanent
55000 - 65000 USD / Yearly
Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?A highly respected, industry‑leading U.S. manufacturer is growing and looking for a Client Account Representative to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity. Why You’ll Love This Company<ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul>What You’ll Do as a Client Account RepresentativeThis is a relationship‑driven position supporting returning customers—no cold calling.In this role, you will:<ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul>Every day brings variety, problem‑solving, and opportunities to make a real impact.
2026-03-20T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-03-20T00:00:00Z

Customer & Inside Sales Support Coordinator

Bettendorf, IA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
Customer & Inside Sales Support CoordinatorQuad Cities Area • On‑Site • Full-Time Are you organized, friendly, and great on the phone? Our client — an established, fast‑growing home services company — is adding a Customer & Inside Sales Support Coordinator to their small but mighty office team.If you enjoy being the go‑to person who keeps communication flowing and helps customers feel taken care of, this is a fantastic opportunity. What You’ll DoThis role is the central hub of the business—supporting customers, the sales team, and the operations crew. You will:Be the first point of contact<ul><li>Answer incoming calls with professionalism and warmth</li><li>Gather details, document customer needs, and schedule appointments</li><li>Respond quickly to missed calls and web inquiries so no opportunity slips through</li></ul>Own scheduling & coordination<ul><li>Book inspections, estimates, and service visits</li><li>Manage sales calendars and support daily workflow</li><li>Send confirmations, reminders, and updates to homeowners</li></ul>Support inside sales<ul><li>Follow up on estimates that haven’t yet converted</li><li>Re‑engage homeowners, answer questions, and schedule next steps</li><li>Keep CRM notes accurate and updated</li></ul>Ensure a great customer experience<ul><li>Call customers after work is completed to make sure they’re satisfied</li><li>Highlight additional services when helpful</li><li>Capture feedback and escalate any concerns to the team</li></ul>Who Thrives in This RoleYou don’t need home‑services experience—just the right drive and communication skills. Successful candidates are:<ul><li>Warm, professional communicators</li><li>Organized and able to juggle multiple priorities</li><li>Confident on the phone</li><li>Comfortable with scheduling tools and CRM systems</li><li>Naturally helpful and customer‑focused</li><li>Calm under pressure and proactive when things get busy</li></ul>What’s in It for You<ul><li>Stable full-time role with clear impact on company growth</li><li>Supportive, close‑knit team environment</li><li>Opportunity to directly influence customer satisfaction and sales success</li><li>Hourly compensation + performance incentives/commission</li></ul>You’ll play a major role in revenue, customer experience, and first impressions—your work truly moves the business forward. Apply and share your resume or connect with our team by calling us at (563) 359-7535.
2026-03-27T00:00:00Z

Client Solutions Manager

Davenport, IA
onsite
Permanent
65000 - 95000 USD / Yearly
Robert Half is hiring for a Client Solutions Manager for our Technology division in Davenport, Iowa. As a Client Solutions Manager, you’ll grow your own client base by driving outreach, building relationships, and creating new opportunities from the ground up. If you thrive on cold calling, prospecting, and winning new business, this role is built for you. You’ll build, grow, and manage a pipeline through proactive outreach, cold calling, and strategic relationship building. As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-03-03T00:00:00Z