We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up.<br>• Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges.<br>• Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement.<br>• Maintain accurate records of collection activity, customer communications, payment commitments, and account updates.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels.<br>• Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed.<br>• Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
<p>A local company is seeking a detail-oriented and results-driven <strong>Collections Specialists</strong> to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Maintain accurate records of collection activity and customer communications</li><li>Negotiate payment arrangements in accordance with company policies</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve account issues</li><li>Prepare aging reports and provide updates on collection status</li><li>Escalate delinquent accounts when appropriate</li><li>Support month-end reporting and accounts receivable reconciliation efforts</li></ul><p><br></p>
We are looking for a Fraud Specialist to support fraud prevention and case resolution efforts for a long-term contract opportunity in Rochester, New York. This position focuses on protecting the organization and its clients by reviewing suspicious activity, researching financial crime concerns, and coordinating timely responses with internal teams and external institutions. The ideal candidate will bring a detail-oriented approach to risk assessment, compliance, and client support while helping reduce financial exposure through thorough investigation and documentation.<br><br>Responsibilities:<br>• Examine flagged clients and transactions to identify elevated risk, confirm patterns of suspicious behavior, and help stop potentially fraudulent activity before losses occur.<br>• Investigate reports involving check-related fraud, including altered or unauthorized items, and partner with business contacts to guide resolution steps and document outcomes.<br>• Support cases involving exposure of sensitive personal information by following regulatory requirements, coordinating appropriate next steps, and communicating available remediation options.<br>• Assess applicants or new clients who do not pass authentication checks by conducting research into legitimacy, financial standing, and potential risk indicators.<br>• Record fraud incidents accurately in centralized tracking tools to support reporting, pattern analysis, and information sharing across fraud prevention efforts.<br>• Work with financial institutions and internal stakeholders to assist with account restriction, fund recovery efforts, and other actions intended to limit losses.<br>• Provide practical guidance to clients and internal partners on fraud prevention measures, response procedures, and sound security practices.<br>• Compile case details and trend data for recurring reporting needs, helping the team monitor fraud activity and identify areas requiring additional controls.
We are looking for a Fraud Specialist to support risk management efforts by identifying, investigating, and resolving suspected fraudulent activity that could affect the organization and its clients. This position focuses on protecting funds, reducing exposure to financial crime, and partnering with internal teams and external institutions to address incidents effectively. Based in Rochester, New York, this is a Long-term Contract opportunity for a detail-oriented individual who can combine analytical judgment, compliance awareness, and strong communication skills in a fast-paced environment.<br><br>Responsibilities:<br>• Examine high-risk client profiles and transaction activity flagged by fraud prevention controls, and take action to stop potentially harmful activity before losses occur.<br>• Investigate reported fraud incidents, including altered or improperly endorsed checks, while coordinating with internal stakeholders to support timely resolution.<br>• Document case details in centralized tracking systems so information can be used for reporting, trend analysis, and broader fraud prevention efforts.<br>• Partner with financial institutions to help secure affected accounts and support recovery efforts when unauthorized activity is identified.<br>• Review situations involving potential exposure of sensitive personal information and guide appropriate response steps in line with company policy and legal requirements.<br>• Assess onboarding exceptions when clients do not pass authentication checks, using research tools to confirm legitimacy and determine appropriate risk mitigation measures.<br>• Provide practical guidance to internal teams and clients on fraud prevention practices, incident handling procedures, and next-step resolution options.<br>• Compile and monitor incident metrics to identify patterns, recurring threats, and areas where fraud controls can be strengthened.